EcoShield SW LTD Reviews 69

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and efficiency, noting that the teams are hardworking and friendly. The service is frequently described as excellent, with many people appreciating the clear explanations, timely arrivals, and the tidy completion of work. Consumers are also very satisfied with the quality of the work performed. However, some customers also noted occasional issues with their television aerials after the work was completed, which the company promptly resolved at no additional cost. A few other people also felt that the product itself was ambiguous, with some expressing a "wait and see" approach regarding its long-term effectiveness.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Consumers find service to be positive. Reviewers consistently praise the professionalism, efficiency, and... See more

Quality

Customers had positive experiences with quality. Many reviewers were very pleased with the finished work,... See more

Product

Clients share ambiguous opinions on the product. Some customers are extremely happy with the product, noting... See more

Based on these reviews

Rated 5 out of 5 stars

From talking to Joel and then Ben it felt different, they seemed trustworthy from the start and certainly weren’t pushy at all. Our instincts were right and the two young men who did our loft work... See more

Company replied

Rated 5 out of 5 stars

I’m usually very careful with door step selling but having agreed to an estimate, which we accepted , and been given a date everything was completed efficiently and explained fully.Some old floor was... See more

Company replied

Rated 5 out of 5 stars

I saw them working next door. My neighbour was pleased with them so I spoke to the installers. They made arrangements for Ben the owner to come and do a survey and estimate. He was very obliging. The... See more

Company replied

Rated 5 out of 5 stars

The guys who came to fit the Foil (Alan & Brandon) were great; very professional, polite and above all very hardworking. Our job was on a Friday and most people would have been keen to start their... See more

Company replied


Company details

  1. Insulation Contractor
  2. Insulator Supplier
  3. Roofing Contractor

Written by the company

EcoShield is dedicated to enhancing energy efficiency and comfort within your home. We specialise in Superfoil vapour control, loft insulation installation, loft ventilation, roofing felt repair and condensation prevention.


Contact info

4.8

Excellent

TrustScore 5 out of 5

69 reviews

5-star
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Rated 5 out of 5 stars

Roof insulation

I saw them working next door. My neighbour was pleased with them so I spoke to the installers. They made arrangements for Ben the owner to come and do a survey and estimate. He was very obliging. The installers arrived on time, very hard working, friendly and competent. They did a first class job.Not forgetting Polly in the office who was also extremely competent. I have no hesitation in giving them a top score.

March 27, 2026
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Mr Rowe! Thanks so much for taking the time to leave us a review - I'm pleased that you're happy with the work completed. 😊

Rated 5 out of 5 stars

Loft installation

Lads were a little late but that was ok, its a long trip up fron Plymouth.
The workmen were polite and very freindly. They worked non stop till the job was completed and tidied up after.
I would certainly reccommend Ecoshield.

February 27, 2026
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Richard. Thanks so much for your feedback and your understanding with regards to the delay - likely traffic! I'm glad to hear you're happy with the works completed. 😊

Rated 5 out of 5 stars

An upfront no pressure free survey of…

An upfront no pressure free survey of our loft with no.problems found having had Government Sponsored insulation in 2011, but gave advice regarding cavity wall insulation as we have a water/damp ingress issue and directed us to a company that specializes in identifying and resolving damp issues. Many thanks to Ben.

February 19, 2026
Unprompted review
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Reply from EcoShield SW LTD

Hi Robin. Thanks so much for your feedback - I'm glad the experience was positive and good to hear there are no loft issues! 😊

Rated 5 out of 5 stars

Friendly and professional installation

Friendly and professional explanation of work to be done with photographs of installations.
Installation team polite and professional taking care in handling material through house. Cleaned up all areas on completion. Quick examination of installation through loft hatch showed well laid insulation.

February 18, 2026
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Reply from EcoShield SW LTD

Hi Mr Pike. Thanks so much for taking the time to leave us a review, I'm glad to hear you're happy with everything. 😊

Rated 5 out of 5 stars

The men were very polite and efficient

The men were very polite and efficient. They did a good job so I hope there will be no future problems in my roof

January 29, 2026
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Reply from EcoShield SW LTD

Hi Carol. Thanks for your feedback! I'm glad you're pleased with everything 😊

Rated 5 out of 5 stars

Praise where praise is due.

From talking to Joel and then Ben it felt different, they seemed trustworthy from the start and certainly weren’t pushy at all. Our instincts were right and the two young men who did our loft worked from start to finish like trojans. We would definitely have no hesitation in recommending ECOSHIELD SW Ltd. to carry out any work one needed to be done. Special thanks to Alan and his mate for keeping so cheerful on a horrible day, Ann & Mike Pearce

January 15, 2026
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Reply from EcoShield SW LTD

Hi Ann. Thanks so much for leaving such a lovely review. I'm so glad the whole experience went well for you! 😄

Rated 5 out of 5 stars

Arrived on time

Arrived on time, Very friendly, got on with the job. Very clean and tidy workers. Highly recommended. A***

January 23, 2026
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Reply from EcoShield SW LTD

Hi David. Thanks so much for your feedback, we're glad you're pleased with the experience 😊

Rated 5 out of 5 stars

First class service from survey

First class service from survey, fitting and administration. Friendly, knowledgeable staff who cleaned up after them. Highly recommend.

January 20, 2026
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Reply from EcoShield SW LTD

Hi Paul, thank you so much for leaving a review - I'm glad all went well for you.

Rated 5 out of 5 stars

Very professional

Very professional, first class the team that fitted out the loft where polite clean tidy

January 21, 2026
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Reply from EcoShield SW LTD

Hi Lisa! Thanks for taking the time to leave us a review! 😄

Rated 5 out of 5 stars

Loft insulation

From the initial consultation to the final installation of loft insulation I was very impressed with this company.

November 4, 2025
Unprompted review
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Tony. Thank you for your feedback. We're glad to hear all went well. 😊

Rated 5 out of 5 stars

I wouldn't normally respond to cold…

I wouldn't normally respond to cold callers.
Because I had heard bad things about the work done under the government warm home scheme i decided to have a survey. I'm very glad i did as my roofing felt had become damaged and my woodwork was becoming damp as was the insulation itself.
This company were professional, friendly and efficient, they carried out the necessary work with as little mess or disruption as possible and I was offered a reasonable price when compared to the roofing work which would have been needed if i had left it longer

October 29, 2025
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Reply from EcoShield SW LTD

Hi Maria. Thanks for your review! We're delighted to hear you had a great experience! 🙂

Rated 5 out of 5 stars

Very satisfied

The workmen were professional, friendly, knowledgeable, worked hard and…. were tidy. We were very pleased with the finished work.

October 23, 2025
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Reply from EcoShield SW LTD

Hi Brenda, thank you so much for your feedback. I'm glad to hear you had a positive experience. 😊

Rated 5 out of 5 stars

Delighted with this local company

I had been thinking about loft insulation for some time as our was in an appalling state, being 25 years or more old and subject to lots of building changes. Our first contact was a door knock! The person was very polite and asked if we were considering enhancing our insulation. Right person at the right time. He had a quick look at the insulation and suggested a detailed survey the following day. The surveyor arrived the next day on time and provided a detailed overview of the insulation, complete with photographic evidence of damp, poor coverage and depth of the existing installation. He gave us a cost and we agreed to proceed.

The installation by the two people was first class. They explained the process they would follow, keep everything as clean as possible and also wanted to know if I had any particular concerns or requests. I wanted some walkway keeping clear and photos of the space once cleared so I knew where cables and pipes lurked.

The guys worked consistently hard throughout the day, without rushing anything. They did a first class job which I am delighted with.

I had a follow up call from the company that evening to check we were happy and if we had any concerns. Really good follow up. Details, but important.

Overall a good experience with local company who did precisely what they said they would.

Happy to recommend them to anyone thinking of improving their insulation.

October 29, 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Mr Mellor. Thank you so much for taking the time to leave us a review - I'm so glad to hear all went well for you. 🙂

Rated 5 out of 5 stars

Punctual and efficient

Arrived on time, polite and friendly introducing themselves. Worked quickly and efficiently although we did have to provide our own dust sheets. On leaving they thoroughly vacuum the hallway and took away all the old loft insulation.

October 20, 2025
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Reply from EcoShield SW LTD

Hi Owen! Thank you so much for taking the time to leave a review - I'm pleased to hear you're happy with everything 😊

Rated 5 out of 5 stars

Good job, well done.

Good job done by this enthusiastic team. We would recommend them wholeheartedly. Roof work is always a concern, but no worries using this firm. Friendly, tidy and efficient. Job well done!

October 14, 2025
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Reply from EcoShield SW LTD

Hi Jennifer. Thank you so much for your kind words - we're glad you're satisfied with the experience! 😊

Rated 5 out of 5 stars

They turned up on time and did an…

They turned up on time and did an excellent job they were very tidy and took the old insulation away I would recommend this company thank you eco shield sw a very happy customer tom

October 14, 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Tom. Thank you so much for your feedback - so glad to hear all went well. 😊

Rated 5 out of 5 stars

Highly recommended

As many others have said we would not usually deal with a company via an initial contact on the doorstep. However we agreed to a loft survey which revealed some issues we were unaware of….they had been “hidden” by the work previously undertaken in the loft, we were invited to see these for ourselves so they were very genuine and not fabricated. We were given a price for the work required which was completed very efficiently a week later with no fuss or hassle or mess and all the old insulation etc removed.
This is a small company and there is excellent communication throughout.
We are very pleased with the outcome.
Thank you

October 9, 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Ms Dodd! Thank you so much for taking the time to leave us some feedback, I'm so glad that you had such a positive experience throughout. 😊

Rated 5 out of 5 stars

Warmer Winters in the future hopefully

Of course I am not a surveyor or anything so I have to take on trust that everything was done properly. It certainly looks as if the friendly, clean, quick and skilled team completed the repairs and installation as had been explained to me by the boss/surveyor. Everyone, from the guys who came to the door to the surveyor, fitters and office staff, have all been well-informed, professional and a pleasure to work with.

October 8, 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Mrs Brophy. Thanks so much for taking the time to leave us a review - we're glad to hear all went well. 😊

Rated 5 out of 5 stars

Well done Eco Shield.

All aspects from the surveyor to the actual installation excellent. I felt very confident that Eco Shield would carry out the work efficiently and indeed I am really pleased with everything and feel assured that I no longer will have problems with damp and mould in my loft. The two men doing the installation were very tidy and caring. Would thoroughly recommend Eco Shield.

October 3, 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Ms Hearne, thank you so much for taking the time to leave us a review, we really appreciate it. I'm so glad you were happy with everything! 😀

Rated 5 out of 5 stars

Very good job!

Arrived on time and got straight on with the job. Very little mess in the house and the job looks great. Ryan and Alan were very friendly and professional.

September 30, 2025
EcoShield SW LTD logo

Reply from EcoShield SW LTD

Hi Sheila! Thanks so much for your feedback, I'm glad all went well for you. ☺️

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