First time buying from eCosmetics and I'm very happy with my experience! Received a 25% discount for my first purchase when I ordered a 100ml bottle of Creed Royal Oud . It is a newer bottle with an F... See more
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I had an excellent experience with Ecosmetics! They offered the best price I could find for the Neova Hair Strengthening System, which was already a huge win. On top of that, my order shipped quickl... See more
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I like that ecosmetics carries Dolce Vita by Christian Dior. It’s my favorite and hard to find a distributor. Thanks for providing it. It is always easy to find on your website. Thank you
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My experience was great because the online website is simple and I appreciate that. Earlier that same morning I had tried several other websites,which didn't help me at all. Either the prices were out... See more
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Company details
Written by the company
Looking for eCosmetics Reviews - Is eCosmetics.com legit? Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market. Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
Why Choose eCosmetics.com?
Written by the company
- The Biggest Names in Beauty
- Get the same exact beauty brands you love delivered right to your door.
- Fast, Free Delivery & Returns
- Orders over $49 get fast, free shipping and returns are always free of charge.
- 100% Satisfaction Guaranteed
- You will love everything about your order, or we will make it right for you - 100% Satisfaction Guaranteed.
Contact info
2930 Gateway Drive, 33069, Pompano Beach, United States
- 800-349-8192
- help@ecosmetics.com
- ecosmetics.com
Extra 15% Off w/code SAVE15
4.6
Excellent
7K reviews
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Reply from eCosmetics.com
Thank you for bringing this to our attention, and we’re sorry for any confusion.
Your order has shipped and is currently with the carrier. Once an order ships, a tracking email is automatically sent to the email address on file, though it can occasionally land in spam or promotional folders. We’ve sent your tracking details directly as well so you have everything on hand. If you need anything further, our team is available daily from 8 a.m. to 9 p.m. EST (Mon–Fri) and 9 a.m. to 7 p.m. EST (Sat–Sun) at 1-800-349-8192 or customercare@ecosmetics.com.
My flat iron is 6 months old and…
My flat iron is 6 months old and melting and they refuse to do anything their products is junk wouldn't recommend having it
April 12, 2026
Unprompted review
Reply from eCosmetics.com
Thank you for your feedback. We are very sorry to hear about your experience and are concerned by your claim. We would love the opportunity to assist you further with this. Please contact us at your earliest convenience and provide your order number so we may quickly assist you. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
My experience was great because the…
My experience was great because the online website is simple and I appreciate that. Earlier that same morning I had tried several other websites,which didn't help me at all. Either the prices were outrages or the site itself I f were too difficult to navigate. When I accidentally ran into your business I was relieved and actually enjoyed shopping Thank you very much.
April 11, 2026
Reply from eCosmetics.com
Thank you for the 5 stars! We are so happy to hear that you have had such a positive experience with us. Your satisfaction is our top priority, and we look forward to your future orders.
Excellent customer service and price
I had a question and used the chat to help me. The representative was extremely helpful and even gave me a discount code! Its for a gift so it made it more affordable. They have a lot of retail to choose from and 16 hrs later I recieved an email that it has been shipped! I will definitely be using them again.
April 11, 2026
Reply from eCosmetics.com
Thank you so much for your wonderful review! We’re really happy to hear that our team was able to help and that you had a smooth experience. It’s great to know we could help make your gift a little more affordable too! We truly appreciate your support and can’t wait to have you shop with us again.
Price and free shipping
Price, free shipping, phone number for personal contact if necessary.
April 10, 2026
Reply from eCosmetics.com
Thank you for your great review! We are pleased to know you had a smooth experience with your order and found our service helpful. We appreciate your support and look forward to assisting you again in the future.
Reply from eCosmetics.com
We truly appreciate your 5-star review! We’re glad you enjoyed our product selection, discounts, and fast shipping. Providing an excellent experience is our top priority, and we can’t wait to welcome you back for your next purchase!
Everything is Phenomenal!!!
July 15, 2025
Reply from eCosmetics.com
Thank you for the 5 stars! We are so happy to hear that you have had such a positive experience with us. Your satisfaction is our top priority, and we look forward to your future orders.
Very easy to navigate
April 11, 2026
Reply from eCosmetics.com
We truly appreciate your 5-star review! We’re glad to hear that you found our site very easy to navigate. We hope you enjoy your order, and we can’t wait to welcome you back for your next purchase!
Hello
Hello. I was impressed by the speed of the shipping. I believe this is my first time ordering from you, so it was a good start.
April 10, 2026
Reply from eCosmetics.com
Thank you for your 5-star review and for taking the time to share your feedback. We are pleased to hear that your order arrived promptly and that your first experience with us was a positive one. We truly appreciate your support and look forward to serving you again in the future.
The shampoo at least I didn't like it…
The shampoo at least I didn't like it left it very ugly and apart from that the box and the shampoo watered
April 2, 2026
Reply from eCosmetics.com
Thank you for sharing your feedback with us. I’m truly sorry to hear that the product didn’t meet your expectations. Please know that we take concerns like this seriously. All of our products are sourced from the original manufacturer from our suppliers or from the manufacturers themselves and are expected to meet the high standards our customers deserve. As part of our 100% Satisfaction Guarantee, you're more than welcome to return the item if you’re not completely satisfied. One of our Customer Care Representatives has already reached out to assist you further. Our team is available via email, chat, or phone Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
Reply from eCosmetics.com
Thank you so much! We’re delighted to hear you’re happy with the fast shipping and the authenticity of our products. We truly appreciate your support and for choosing eCosmetics!
Reply from eCosmetics.com
Thank you so much for the 5-star review! We’re thrilled to hear that you found our site easy to navigate. We look forward to your orders in the future!
You’re in the right place for your fragrance buys
You can’t go wrong with this seller…great service, delivery and products!
April 9, 2026
Reply from eCosmetics.com
Thank you for the 5 stars! We appreciate your kind words and are glad to know you had a great experience with our service, shipping, and product selection. We are committed to providing a smooth and reliable shopping experience, and we look forward to serving you again soon!
Reply from eCosmetics.com
Thank you so much for you 5-star review! We thank you for your kind words and for taking the time to share your experience. We’re glad everything met your expectations and truly appreciate your feedback!
Great process good products and good…
Great process good products and good customer service
April 10, 2026
Reply from eCosmetics.com
Thank you so much for the 5-star review! We’re delighted to hear that you had a great experience with our process, products, and customer service. Your support truly means a lot to us, and we’re so glad we could meet your expectations. We look forward to serving you again soon!
PLEASE avoid ordering with this…
PLEASE avoid ordering with this company. I placed an order 5 days ago, this afternoon, I receive an email “Thank you for contacting us. Your order has been cancelled as requested, and I have provided a copy of the cancellation below”. I NEVER requested a cancelation. Better yet, I’ve been waiting a whole business week to have it sent out! So I call, the representative tells me “due to high demand of this item, we accidentally oversold and cannot fulfill the order”. So why did you not say that in the email? Why did you put the blame on me? And it took you 5 days to tell me that? So I wasted 5 days waiting for you to tell me that, now I have to wait for the money to return, order it again from somewhere else, and then hopefully receive it within 2 weeks. Please stick with the trusted sites like fragrancenet and theperfumespot. Never had anything like this happen there
April 10, 2026
Unprompted review
Reply from eCosmetics.com
We’re very sorry to hear about your experience and any frustration caused by the cancellation of your order. This is not the level of service we aim to provide. A member of our team has reached out to you directly via email to further assist and help resolve this matter. Please feel free to respond at your convenience. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
I ordered the bundle that the…
I ordered the bundle that the influencer talked about, but, also wanted the hair spray she used. I couldn't find it, so I ordered it from another site.
April 10, 2026
Reply from eCosmetics.com
Thank you so much for your feedback. We’re sorry to hear that you had difficulty finding the hairspray you were looking for. We are always working to improve our product availability and overall shopping experience, and we hope to better serve you in the future. A representative has reached out to assist you further. Please feel free to contact us as well. We are open Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
I was very disappointed
I was very disappointed, so many items I wanted to order were out of stock.
April 10, 2026
Reply from eCosmetics.com
Thank you for your feedback. We’re really sorry to hear about your experience. We understand how frustrating it can be when items you’re interested in are out of stock.
We make every effort to ensure the merchandise on our site is available; however, due to high demand, some items may sell out quickly. If there is an item currently out of stock, you can always sign up for our inventory notification list. Simply enter your email on the product page and click “Alert me,” and you’ll be notified as soon as it’s back in stock. One of our representatives has already reached out to you to assist further. Our Customer Care team is available Monday through Friday from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
Reply from eCosmetics.com
We truly appreciate your 5-star review! We’re so glad you’re happy with our great prices. We hope you enjoy your order, and we look forward to welcoming you back for your next purchase soon!
Difficult to figure out how to move…
Difficult to figure out how to move from cart to checkout
April 8, 2026
Reply from eCosmetics.com
Thank you for your feedback. We are sorry to hear you had difficulty navigating from the cart to checkout. We are constantly striving to improve and provide the best possible service for our customers. We understand how important a smooth and easy ordering experience is, and we are always here and happy to help if you ever need assistance placing an order or run into any issues. Our customer care representatives are available Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
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