Ecostainable Reviews 336

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Machine washing powder & pre-wash spray both excellent! I've just renewed them both because they last for AGES & do an amazing cleaning job.

Rated 5 out of 5 stars

This is an excellent product. I will recommend to any that's looking to use natural chemical free products. A little goes a long way

Rated 5 out of 5 stars

I love Ecosustainable products. My love affair with this brand started off in 2018, when I purchased “Good Riddance” insect repellent cream from a gift shop in a coastal town. The brand was unhear... See more

Rated 5 out of 5 stars

Thank you for your beautiful products. Bathroom and toilet smell great! Even my reluctant teenage boys don’t mind cleaning the shower with the cream cleanser because of the fragrance! I am trialing th... See more

Company details

  1. Shopping & Fashion

About Ecostainable

Written by the company

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Eco-friendly and sustainable products for you and your home ~ FREE SHIPPING and AfterPay options available ~ Shop Online 24/7 ~ Free Call 1800 870 100 ~ Minimalist + recycled packaging used when possible.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

336 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great customer service

Great customer service! I love my new ioco coffee cup. I’ve tried many coffee cups and this one with the glass lid is by far my favourite.
Awesome customer service as well!

July 13, 2020
Unprompted review
Rated 5 out of 5 stars

Great service and fast delivery

I ordered the bleach-free large baking cups by "If You Care". Fantastic product. They fit beautifully in the muffin trays. Delivered fast, packed well and a lovely hand written note inside by owner. Brilliant service! Highly recommend.

July 4, 2020
Unprompted review
Rated 5 out of 5 stars

Great gifts

Easy online ordering
Quick delivery
Items are a gift
Lovely packaging
Very impressed

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Easy peasy

Easy peasy. From placing my order through to delivery. Smooth process all the way through!

June 25, 2020
Unprompted review
Rated 1 out of 5 stars

I am actually giving them no stars…

I am actually giving them no stars whatsoever. Products far too expensive for what the are. I bought handkerchiefs. Only one in pack and small 11.95 each. Ridiculous postage charge for 2 x handkerchiefs was $7.95. Whereas they would have fitted in an envelope. Box was ridiculously big, all very “Eco Friendly” but unnecessary . I will never buy from this company again. I will never recommend them to anyone andI shall make sure any friends don’t get ripped off like I have been.

June 24, 2020
Unprompted review
Ecostainable logo

Reply from Ecostainable

Hi Margaret, I am sorry you feel like you have been 'ripped off'. The Handkerchiefs you ordered are hand made in Victoria using high quality organic cotton, and the size is outlined in the product description.
We only ship in parcels to protect the contents inside, and the small box the handkerchiefs were sent in is the cheapest shipping category available. Envelopes are not suitable to send handkerchiefs as they will exceed the height of a 'regular letter' and have great potential to get caught in Australia Post's letter sorting machines.
To help remedy your disappointment we are happy to send you a reply paid postage label if you would like to return the handkerchiefs unused and in the same box they were sent in. Alternatively you can contact us on 1800 870 100 to discuss.

Rated 5 out of 5 stars

Excellent service

A pleasure to deal with Ecostainable. There was a slight mixup with the products sent, but this was rectified promptly, and without fuss or expense to me by Ecostainable. I will happily shop with them again.

The products all arrived in excellent condition, and were sent promptly.

The hand sanitizer is not too runny/watery like some, so it doesn't run off your hands before you've used it.

June 22, 2020
Unprompted review

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