EcoVessel Reviews 175

Awful customer service. They don't respond to messages and won't issue me a refund

Top piece is so poorly made and wears so badly, they stopped selling replacement lids. No one responds to requests so i found that HydroFlask’s tops fit so I bought from them and will buy everything from them in the future.

I bought the Boulder 32. Put ice cold water inside. The external surface immediately started getting cold…really poor insulation. Only reason I won’t rate them 1 is because on design the product is great. It’s just the functionality, the primary reason for buying the product that is devastatingly poor.

Their La Presse is a great concept, but it doesn't work. A very expensive dribble cup. Leaks without fail once you are halfway finished a cup.

The worst company and bottle. First of all I lost one of the little rubber silicone washers, and instead of being able to buy one or two or even a 10 pack of those things they make you buy the whole top part of the bottle. And they're supposed to be eco-friendly. Anyways I have three of these bottles and all three of them leak when you lay them down. I have the stainless steel three of them all three of them leak you can't trust to lay it down and if you don't put ice in it and lay it down it smells like mildew. I don't know I think they need to go back to the drawing board. I will never buy these bottles again

UPDATE: I contacted the company about the loss of vacuum insulation and attached photos. It had no damage or dints. They sent me a new one free of charge. In their 100 year warranty it does say you might have to pay shipping, but they didn’t ask for that. The replacement holds ice from one day to the next—still ice! So I updated the rating to 5 stars since they honored the warranty without issue!
This was my original review:
I purchased the trimax insulated boulder a few years ago. I really like the strainer for tea since you can fill it with ice or anything and not have the ice suddenly fall into your mouth. After about 3 years the vacuum seal has gone and insulation is terrible—might as well be a non-insulated. The glue around the base has degraded and so it comes off too. You can see that on the metal base is where the disc is put to seal the vacuum—it hasn’t come off but does look degraded. The silicone mouthpiece on the boulder has also grown mould which is impossible to clean out and needs replacing. It was a really nice water bottle at first.

*UPDATE*
5 STARS I have had the Eco Vessels for 3 weeks now. I have to say the seal has broken in and seals like it should without any leaks and without having to tighten it like Superman. The bottles keeps ice and water all day without melting. From my experience now, I can recommend the Eco Vessel

TLDR: The screw on cap leaks unless you use the Superman tight. Which requires Superman to get it off.

I bought two Eco Vessel Insulated bottles from a sporting goods store. Both have the same design with two caps "large and small" and a strainer. You remove the larger cap to pour liquid in and either cap to pour liquid out. I really liked this concept but the problem is, unless you go to the mega extreme to tighten down the larger cap the bottle will leak at that seal. This applies to both bottles.

I have purchased a eccovessel bottle for my grandson and he had been complaining it is hard to closed the bottle. After a little investigation i have found the o-ring seal has a manufacturing fault. I have contacted the company but nil reply yet. I will contact the Office of fair trading if i do not receive a reply within a week. So disappointed but i see this is mot new with eccovessel.

Meh. Purchased one 3.5 years ago & it was great, keeping the ice cubes solid for HOURS. Repurchased 2 bottles recently and the ice melted within an hour. Doesn’t keep the liquid cold for half as long.
I will replace with a YETI. Disappointed.

The summit lids with the straw are TERRIBLE. I've purchased numerous and demanded 4 replacements. When the bottles are dropped on a hard surface while full of water (kids 4 & 5 drop things all the time) the lid breaks. Will be getting a different brand of water bottles now.

I have just purchased over $100 worth of goods on the proviso there was a ‘first order’ discount of 15% as advertised, only to realise after payment that they have gone and charged a ‘shipping fee’ which had been expressly waived during the checkout process but only prior to me applying the discount it would seem!! This type of sly behaviour is false advertising and it’s deceitful. If they’re cheating and cutting corners when making the sale, I’m worried about the quality of the products I’ve ordered. Having now read that their products are manufactured overseas in China as well, they’re not signs I’d associate with a quality product. I’m worried about my order.

great product. keeps cold things cold for a long time. no issues with straw lid either

Cancelled my transaction before order was shipped, was promised a quick refund still nothing. Will now have to dispute transaction.

Wonderful products. Got kits for all the lunches in my family!

Great product and a great company to deal with.

Yes great products and very robust plus they keep liquid cold or hot.

The best container ever!

I have always liked to drink water but I like it to be extremely cold; so with the eco vessel water bottle it’s the perfect temperature