Ecowise heating and cooling Reviews 41

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

After oil supply problems with sludge residue in the boiler oil supple pipe my neighbour and I both had our oil tanks cleaned with new valves, filters and level sights fitted. They turned up on time,... See more

Rated 5 out of 5 stars

Would Highly Recommend our boiler went out Friday got in touch with gas wise today Monday before lunch a nice lad dean was out 1st thing.. expected too be without heating for good but then within 15 m... See more

Rated 5 out of 5 stars

The service provided by Carl and John was outstanding. They came to fit a new boiler in quite a confined space. They were courteous and nothing was too much trouble to ensure that they did a thorough... See more

Rated 5 out of 5 stars

Excellent service from John who came at short notice to fix our heating on 4th Dec as British Gas couldn't send anyone till 14th even though we have Homecare. Very professional and courteous. Would hi... See more

Company replied

Company details

  1. Gas Installation Service
  2. Air Conditioning System Supplier

Written by the company

We install domestic and commercial boilers and air conditioning. Why not get an instant online quote on our website or please contact us to have a chat with us. Ecowise heating and cooling is a trading style of Ecowise plumbing and heating ltd.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

41 reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service
My 9 month old boiler stopped working.
Whilst Carl was not available till the following week as it was the weekend
He turned up on time , resolved the problem really quickly,it wasnt the boiler but one of two options, both of he pointed out to me and were a quick fix . Thank you for your help and time .

June 15, 2021
Unprompted review
Rated 5 out of 5 stars

5 star service

5 star service. John was able to give me options and solutions to my problem. We decided to go with a new boiler which I anticipated would take all day into the evening.
John was pleasant, very helpful and had it all completed by 4pm!
I couldn’t recommend them any more.

April 10, 2021
Unprompted review
Rated 5 out of 5 stars

Ultra professional from beginning to end

I needed a new boiler (told that by another heating engineer) so looked at local options. The online quote put me in the right ballpark and after sending pictures of the set up I talked through options with Carl. Not pushy at all (in fact he recommended a slightly cheaper boiler, but there was a feature I was after), very informative and generous with his time to explain things. The quote was fixed (which is why they are so thorough in discussions and photos of current system). They installed within the specified day - very professional, lovely job, spent the time once they had finished to explain everything. Since they flush the system, it is like having a new central heating system and shower. Couldn't be happier.

February 21, 2021
Unprompted review
Ecowise heating and cooling logo

Reply from Ecowise heating and cooling

Thank you for your review Dan. Its great to hear that you are pleased with the service we provided and we hope you are enjoying your new stylish boiler!

Rated 5 out of 5 stars

I have used Ecowise a number of times

I have used Ecowise a number of times for boiler issues and they have been responsive, fast and professional resolving the issue each time. They also installed a gas fire for my Mum which went really well. happy to recommend.

February 11, 2021
Unprompted review
Ecowise heating and cooling logo

Reply from Ecowise heating and cooling

Thank you Carl for your 5 star review. Its great to hear that you would recommend us. We appreciate all your business.

Rated 5 out of 5 stars

Quick to respond to emergencies

We have used Carl from Ecowise on several occasions for emergency calls outs. He is always quick to respond and provides a great and competitive service. We look forward to our bathroom refurb and hopefully not such an emergency.

February 8, 2021
Unprompted review
Ecowise heating and cooling logo

Reply from Ecowise heating and cooling

Thank you for the excellent review Sue. We are glad you are happy with the service that we provide.

Rated 5 out of 5 stars

We could not be happier with Carl &…

We could not be happier with Carl & John's service. They were quick to respond, efficient, clean workers and we would both use them again ourselves and would definitely recommend them to others. Thank you.

January 28, 2021
Unprompted review
Ecowise heating and cooling logo

Reply from Ecowise heating and cooling

Thank you Richard for the review. It was a pleasure to carry out the boiler installation at your property.

Rated 5 out of 5 stars

Excellent service

Excellent service from John who came at short notice to fix our heating on 4th Dec as British Gas couldn't send anyone till 14th even though we have Homecare. Very professional and courteous. Would highly recommend.

December 9, 2020
Unprompted review
Ecowise heating and cooling logo

Reply from Ecowise heating and cooling

Thank you kathleen for the 5 star review. We are very pleased to hear that you would recommend us.
We hope that you are all well and look forward to working for you again in the near future.

Rated 5 out of 5 stars

Excellent service from beginning to end.

December 8, 2020
Unprompted review
Ecowise heating and cooling logo

Reply from Ecowise heating and cooling

Thank you Simon for the excellent review. We are extremely grateful for your custom and glad to hear you are happy with our service.

Rated 5 out of 5 stars

I had an unknown fault with my boiler…

I had an unknown fault with my boiler and had been using a different company to find the fault who had made numerous visits and had been unable to find the fault.

John at Ecowise found the blockage on his first visit and completed the repairs on his second visit.

Very friendly and personable service and fair pricing. Highly recommended!

November 3, 2020
Unprompted review
Ecowise heating and cooling logo

Reply from Ecowise heating and cooling

Thank you Tom for the excellent review.
We are glad we were able to find the issue and resolve quickly for you.
Thank you for your custom.

Rated 5 out of 5 stars

Top workmanship, Professional & Friendly

I have just had my boiler replaced and 3 of the radiators in my house. Both John and Carl were very professional from start to finish and the work was carried out to a really high standard.

Will definitely use them again for future works and recommend their services

October 13, 2020
Unprompted review
Ecowise heating and cooling logo

Reply from Ecowise heating and cooling

Thank you Steve for the 5 star review.
It was a pleasure doing your new boiler and we are very happy to hear you found our workmanship professional and to a high standard.

Rated 5 out of 5 stars

I had a complete boiler install with…

I had a complete boiler install with Ecowise, I have to say they were superb. I have also called them in now for a new pipe line install for my extension and radiators.

Very professional and efficient team, I Couldn't recommend enough.

Joe

October 13, 2020
Unprompted review
Ecowise heating and cooling logo

Reply from Ecowise heating and cooling

Thank you Joe for the excellent review. Thank you for your business and we are very happy to hear that you are pleased with your new boiler.

Rated 5 out of 5 stars

Slight issue with a noisy pump

Slight issue with a noisy pump after boiler installation.
Contacted Carl and resolved the problem without hesitation, could not wish for better service and a friendly helpful person to boot.

October 12, 2020
Unprompted review
Ecowise heating and cooling logo

Reply from Ecowise heating and cooling

Thank you Roy for the 5 star review.
We always endeavour to respond to issues as quickly as possible and we are extremely glad to hear that you are happy with our service.

Rated 5 out of 5 stars

Excellent service end to end

Carl at Ecowise responded very promptly to my request for a quote for an oil boiler and tank replacement. His price was very fair and included removal of the old tank (not all others did). He was able to do the work 2 weeks after I agreed the quote, and it only took 1 day to do the boiler and pumbing, with the oil tank change taking place the following day. Everything was left very clean and tidy inside and out. Carl & John took the time to explain the new boiler and Hive thermostat/controller to us. We couldn't be more pleased.

October 5, 2020
Unprompted review
Ecowise heating and cooling logo

Reply from Ecowise heating and cooling

Thank you for your excellent review Graeme. We really appreciate your business and are thrilled you are happy with your new boiler and our service.

Rated 5 out of 5 stars

New boiler

Used Ecowise for a number of jobs most recent a new boiler. Carl and John are always very professional and approachable. I will be using them in the future.

October 3, 2020
Unprompted review
Ecowise heating and cooling logo

Reply from Ecowise heating and cooling

Thank you Elliott for the 5 star review.
It was a pleasure doing your boiler and we are very grateful for your business.

Rated 5 out of 5 stars

Top service - boiler replacement

Recently had a boiler replaced and they were great from start to finish! Efficient, tidy, flexible with times and really competitive with their price! Will be using them again for other bits around the house and have also recommended them to my parents.

October 2, 2020
Unprompted review
Ecowise heating and cooling logo

Reply from Ecowise heating and cooling

Thank you for the great review Brad and recommending us to your parents.
We are very pleased that you are happy with your new boiler.

Rated 5 out of 5 stars

Would highly recommend this company

Would highly recommend this company, fitted my boiler and couldn't be happier.
Thankyou

October 2, 2020
Unprompted review
Ecowise heating and cooling logo

Reply from Ecowise heating and cooling

Thank you so much Jo for your positive review.
We are extremely grateful for your business and glad you are happy with your new boiler.

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