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See what reviewers are saying

Rated 5 out of 5 stars

So pleased with my purchase of very difficult to find DVDs. Good quality recordings, quickly dispatched. Thank you.

Rated 5 out of 5 stars

First Ecrater experience and it didn't disappoint. Ordered Abe Lincoln Pop Vinyl and received it in the best condition you could hope for. Have ordered a few Pop Vinyls from different places and some... See more

Rated 1 out of 5 stars

Its just all fake, I ordered a spigen case 4 years ago, it undercut the official price by 5 pounds so i got it, turns out they even make fake cases looooool, im guessing all the yeezys and other brand... See more

Rated 5 out of 5 stars

My order arrived after 14 days exactly with lovely plants, a bit dry but otherwise healthy, One plant was much smaller than anticipated & had lost half its leaves, but the seller had added large extra... See more

3.7

Average

TrustScore 3.5 out of 5

224 reviews

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Rated 1 out of 5 stars

Extremely poor

Extremely poor. Item was bought on 19/09/2021. Was told on 02/10/2021 that it had been dispatched. Item still has not arrived. When I chased I was told on 17/10/2021 that they MAY send it out for delivery this week. When I queried this I received this response 'PLEASE BE PATIENT DEAR 😓'

I found this response unhelpful and patronising. The item was a football shirt for a birthday of a 9 year old who is still waiting for his present.

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

DVD.

I ordered an old dvd from eCrater and was thrilled with the quick response and help from Peter. We watched this last night with a lot of pleasure. Thankyou for your excellent service. Could not recommend you more highly.

October 14, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend, they contacted me to take my contact number as it wasn't available on my PayPal. Informed me of the delivery which arrived via DHL. Excellent. Recommended them 100%

October 9, 2021
Unprompted review
Rated 5 out of 5 stars

King/Lepin Millennium Falcon building set

I ordered the huge King/Lepin Millennium Falcon building set from FamilyBudgetStore. I ordered from the UK.

The kit arrived within about 10 days, and whilst I haven't actually built it yet (will take weeks!) all seems in order; pieces are bagged and instructions are complete. Packaging was very sound - not in a branded original box but I wasn't expecting that and happy to forego it for cheaper shipping.

The communication from the sellers after I made the order was amazing. They were in regular contact, very friendly and kept me updated on dispatch etc.

I will definitely use them again once I have completed this set and looking for another.

GL London W4

October 2, 2021
Unprompted review
Rated 1 out of 5 stars

This is scam website I paid two…

This is scam website I paid two different items seller first said my first order she send the seeds and I said cancel my order and refund me she did not send me any refund and no reply.she send refund my second order and emailed me done for all.what do you mean am I fool please beware buyer

October 2, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM

Ordered an item over 2 weeks ago and I didn’t receive it. I emailed the seller twice asking for a tracking number & both of my emails was ignored. I then emailed Ecrater themselves explaining that the seller was not responding and Ecrater has also ignored my emails. This is obviously a scam website. Luckily I paid with PayPal and they refunded back my money after I raised a complaint.

September 30, 2021
Unprompted review
Rated 5 out of 5 stars

my first order

This is my first order through this site.
I placed 2 orders which came from 2 suppliers.
The goods were as discribed, and delivery was less then a month.
I will use this site again.

September 27, 2021
Unprompted review
Rated 5 out of 5 stars

The experience was great and everything...

The experience was great and everything happened smoothly. When I purchased the key, there was good information that helped me activate the key. This was the first time buying from Ecrater but this won't be the last time.

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

Quick and easy to use

Quick and easy to use. Delighted with CD when it arrived. Would definitely buy from them again. Only small issue I had was delivery took longer than advised but definitely worth the wait.

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service. I had many questions by email and was answered immediately (it was almost like a skype call). Very consise and helpful response quickly followed by order dispatch. Couldn't have been any better.

August 23, 2021
Unprompted review
Rated 5 out of 5 stars

A Great Little Company

I was pleased as a first time user with this company how well they dealt with my order and how quick it came. I was also very happy with the product that I purchased.

July 17, 2021
Unprompted review
Rated 5 out of 5 stars

10 out of 10 for a great customer service.

wonderfull service, and i received the product quickly and promptly with no problems whatsoever. the instructions were exactly what i needed to get going and had it up and running in no time at all. thank you very much and 10 out of 10 for a great customer service.

July 5, 2021
Unprompted review

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