U.S. Department of Education Reviews 3

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Education Center

Information provided by various external sources

The United States Department of Education, also referred to as the ED for Education Department, is a Cabinet-level department of the United States government.


Contact info

  • Maryland Ave SW 400, 20202, Washington, U.S. Outlying Islands

  • ed.gov

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The so called forgiveness program

A few years ago I was contacted by this department and I was given the opportunity to my student loans forgiven. I went through the process and I had to make a few payments for a few months and that was it. Now 2025 the department of education is still trying to collect the loan payment. They are a piece of crap, unprofessional, and liars. This department should be shut down along with everyone in it.

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Murder attempts by the U.S. Department of Education

This was the most heartbreaking shocker of the whole series of criminal acts to take my life out of all of them. Employees of the United States Federal government’s Office of Civil Rights in the United States Department of Education itself in the Atlanta office (specifically a criminal cockroach named Laura Yearout and another named Joshua Brownlee) participated in the planning and execution of multiple attempts to murder me, no less, in response to me filing a Title IX and Title VI violation against a criminal medical school called St Matthew’s University School of Medicine which I filed in August 2023 that remains unresolved, gaslit, and postponed multiple times while their planned and coordinated murder attempts commenced in the meantime with the hopes that my death would be the natural resolution of my case. This is an office where students are supposed to come seek refuge and help for sexual harassment and racial discrimination in education and in response to me coming to them with a very illegal criminal case for said help, they coordinated my murder attempts with the school and waited way past all their legal deadlines for me to be killed ignoring my case in the meantime. They have done many other criminal acts like schedule meetings for days they know I was Baker Acted illegally by representatives from the school acting in concert with my family unfortunately and wouldn’t be able to respond and sent hackers to delete my files and end my life in a bizarre heart-wrenching betrayal I have yet to understand why or what I did to deserve.

May 8, 2024
Unprompted review
Rated 1 out of 5 stars

I do not enjoy calling the department…

I do not enjoy calling the department of education. I'm not sure if it's a prerequisite when they hire someone to be super short, cold, sassy, rude, make you feel inferior in an already difficult situation. I ask a question and I'm made to feel like I should already know answers. If I knew them, I wouldn't be calling. I can hear the eye rolls thru the phone. You feel like you just have to agree or your bothering them. The customer service is really lacking. Please do better with your hiring process department of education.

November 18, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look