Eddie Wright Car Supermarket Reviews 2,235

This is my 2nd car I have purchased from Eddie Wright very pleased with the service we received from Martin on the day we went in to test drive the car & purchased my 2nd car . 2 days later went to pick it up , & Tom helped us with handover of my new car , he was extremely helpful , polite , friendly & efficient even set up my phone for me before I drove home . Thanks you so much Martin & Tom great service . Other sales men where in the show room & were very friendly too

They tried to scam me - car broke down ON TEST DRIVE.

I went to look at an ID4. They go to bring it around for a test drive and 30 mins+ later the salesperson appears making something up about tire pressure.

They stall for time, and then try to bring it around again. This time it took 15+ mins.

Getting in the car the reason for the delay becomes clear. It limped, then stopped completely. It would start, limp a few feet, then stop again. Stopped completely 8+ times on the test drive.

It was very obvious that they saw the issues & cleared the codes, patched over it, hoping to hide the issues just long enough for them to pass a non-running car onto me.

I had a great experience with Eddie Wrights and Lewis in particular. He explained all of my options well and helped me come to my final decision. Couldn’t recommend enough.

We are extremely happy with the car we have just purchased from Eddie Wright. The servoce we received from Mark Smith was fantastic - he patiently took us through all the car details and transactions - and went the extra mile ! 😁 There was a very friendly atmosphere in the showroom - where are dog was also made very welcome ! Thank you so much for an excellent service !
We would highly recommend Eddie Wright Car Supermarket - definately a 5 Star experience!

Dave Burdett was absolutely wonderful. From the moment I walked in to picking up the car. He was helpful and went above and beyond for me. I’m so happy with my new car and the service I got.

Baught a car from lewis. Great friendly and thorough. Great customer service.

Everyone was very helpful and approachable. Dave Bwdett helped us with everything we needed and we were sorted with a new car very quickly.

Dave was very friendly and happy to help, definitely recommend 👍🏼

Dave Burdett was fantastic , great guy made buying my new car a pleasure thank you so much 😊

I bought a car from Eddie Wright on 15th March and was told I could pick it up on 19th March as it needed a new part fitting. The night before they rang and said it wouldn’t be ready and offered me a courtesy car to pick up which would be the same size car as I had bought. When I arrived the car was much smaller. My family are struggling to fit in it. I still have this car 11 days later. They then told me to pick up the new car up the Tuesday. They rang and said it needed valeting so to come on the Friday. The night before they rang and said the part wasn’t even in but I could pick the car up on the Friday afternoon after it hadn’t been valeted . I couldn’t make that day so arranged for the Saturday. They rang Saturday morning to say the car part still wasn’t it! So it wasn’t anywhere near ready. Mis communication!
They said they would ring at lunch time today (Monday) and no one did. My husband made numerous calls.
When they answered
said they could deliver the car tomorrow but I can’t have a time. So my day tomorrow is now on hold until they give me a time. That’s if the car actually arrives

I was allowed to leave with a car that had an electrical fault. I was told the replacement part would take 2-3 working days to arrive, it took 8 (12 days total). When I went back in to the branch to query why nobody had got in touch regarding the delay on the part, I was promised a phone call the next day with an update. This call never came. Eventually the fault was rectified, but only after a second electrical fault occured caused by the same faulty part. I had to return to the branch to get them to finally prioritising fixing the vehicle the next day. Overall a poor experience with what felt like zero empathy from the sales department when faults was reported. I honestly expected some priority as a customer allowed to leave with a faulty vehicle costing £21k.

Fast, efficient friendly service from Dave Burdett.

Lewis been great all through the sale of nissan juke couldn't fault dealer ship..

Bought a new car from here today. Had to part ex my old car but had a very pleasant experience and drove away in the new car within the hour. Lewis was the salesman I dealt with, very nice chap!

Dave Burnett dealt with me very helpful,would recommend

This is my second car purchased from Eddie wright and both times have been plain sailing. Mark, who I dealt with this time around, has gone over and beyond to make sure I was happy and made this experience very good. He was very honest and always in communication with me through out the whole process.

Would highly recommend these guys to anyone and will definitely be purchasing again from here!

Lovely experience, mark was very helpful, straight forward and made the whole thing simple and easy

Was seen today by Dave Burdett in the Scunthorpe branch,Great service, well looked after by Dave, everything made super simple, made to feel comfortable and confident in my purchase!

Fab, friendly service and advice. No pressure, got the car I wanted with ease. Thank you Dave Burnett

Just bought my new car from Eddie wright, dealt with a gentleman called Dave Burdett who made the process very quick easy and pain free for me. Thankyou very much and I’m very excited