Eddie Wright Car Supermarket Reviews 2,235

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being helpful, friendly, and professional, making the car buying process smooth and enjoyable. Many people highlight the excellent service received, noting the ease and efficiency of their interactions, with no pushy sales tactics. The user experience is consistently described as positive, with many appreciating the clear explanations and support provided throughout. However, some customers expressed dissatisfaction with the product itself, citing issues such as technical problems or concerns about its condition. A few other people also felt that customer service was lacking in certain instances, mentioning poor communication, delays in resolving issues, or concerns about the financing process.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and friendly... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism and helpfulness of... See more

Product

Reviewers mention ambiguous feedback about product. Many customers express satisfaction, highlighting cars in... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process easy, hassle-free,... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers report shocking... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We came to Eddie Wright Car Supermarket showroom in Scunthorpe last Thursday and we were dealt with by Brandon Bellingham. Brandon was an extremely nice, helpful guy. He soon found us just that ca... See more

Rated 5 out of 5 stars

Great experience from start to finish, walked in and was greeted by Lewis who showed us around the cars and then took his time to discuss the best options for us. Walked out with a deal done and then... See more

Rated 5 out of 5 stars

We needed to buy an automatic as a first car and went to look at Eddie Wright. They have so mamy cars we asked the questikn and a sales man, Dave Burdett we extremely helpful, we settled on two cars,... See more


Company details

  1. Used Car Dealer

Written by the company

Car Supermarket


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Dynamic Duo - Gary & Liam

We visited Eddie wrights and had the absolute pleasure of having Gary support us. Gary put us at ease from the very beginning, his sheer professionalism and knowledge helped us decide on our beautiful car! Unlike sales people we have dealt with in the past, there was no pushiness or spiels. We were given honest advice and was encouraged to find the vehicle best for us and our family…. And we found it! Nothing was too much effort for Gary - if you are visiting here track him down!
Also a massive shout out to Liam in the finance department .. nothing was too much trouble!
Thanks for everything guys!!! Mike & Mel.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Dave Burdett.

Dave Burdett.. thank you for my 3rd purchase from you and 4th from Eddie Wrights. Your knowledge on everything on the cars to the warranty is excellent and it's a pleasure to purchase from you again. The warranty is peace of mind and previously needed when 10 months down the line I had to have the turbo and then new engine. This was all done without any hassle or complications. This is why I would recommend buying from you and Eddie Wrights and taking out warranty for extra peace of mind. I will always deal with Dave Burdett as a returning very happy customer.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Brought used car from here

Brought new car from here everything went well when mark smith gave us a look round the car we had in mind and tested drive and been given all information that I wouldn’t thought off everything went smoothly from purchase day and handover day I would come here again for other car in future

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Really positive experience

Really positive experience. Lewis was so knowledgeable and helpful with our purchase. Would highly recommend buying a car from here, we would absolutely buy from here again

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely experience from start to finish

Lovely experience from start to finish. Part exchanged our old carfor a newer more suitable car. Mark was professional, attentive and informative from the initial introduction until we drove off the forecourt. Would recommend this car dealership to anyone.

February 22, 2026
Unprompted review
Rated 1 out of 5 stars

Ive brought two cars off Eddie Wrights

Ive brought two cars off Eddie Wrights, I was an happy customer, Then I put a deposit on a third vehical but the attitude has changed over the last couple of years, Everything seem to be too much troube, so I cancelled the vehical and they have since refuse to refund my deposit, If this is how they treat previous customer please be advised do not put a depost on a car unless your 100% sure,

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

We were dealt with by Dave Burnett very…

We were dealt with by Dave Burnett very professionally he understood our requirements & ensured were offered the cars we wanted, the sale process was very smooth & efficient. This is the. Second car we have bought through Eddie Wrights - highly recommend

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Hassle free

A potentially awkward process made hassle free by Dave bwdett, arrived and left within around an hour with the car I wanted.

February 15, 2026
Unprompted review

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