Eden Hot Tubs Reviews 

179
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We've had our Jacuzzi for about 3 months now and are pleased with our choice. The installation team were really good and when there was a little difficulty connecting to the Internet, the main install... See more

Rated 5 out of 5 stars

The service was second to none, even when we had to delay delivery date. The delivery went well although it was a tight squeeze to get it positioned. The spa was connected to the mains electricity sup... See more

Rated 5 out of 5 stars

Just had our Jacuzzi J-LXL installed by Eden Hot Tubs. They were fabulous - taking time to thoroughly clean the hot tub (which had been positioned and got dirty while building works going on) and then... See more

Rated 5 out of 5 stars

Eden hot tubs À great experience from entering and meeting Harry, who explained everything without the hard sell and to his dad Dan who arranged everything else including the delivery, the craning... See more

Company details

  1. Hot Tub Store
  2. also in
  3. Hot Tub Repair Service

Written by the company

Affordable Relaxation and Jacuzzi Retailer of the year 2026!


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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4.9

All reviews

(179)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

Great service from Dan! From start to finish he was really helpful and talked us through everything we needed to know. Hot tub was delivered and setup today and again service was fantastic. The guys that delivered took time to explain how to work everything and answer any questions we had. Would highly recommend Eden Hot Tubs 😊

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

We highly recommend Eden Hot Tubs

We highly recommend Eden Hot Tubs.
When we first enquired Dan listened to what we were after and went the extra mile to get us exactly that and with the soonest delivery slot he could.
Dan was not your typical pushy salesman and made us feel very welcome to ask any questions and gave us detailed responses which helped us to decide on the best tub for us.
Dan kept in contact with us regarding delivery timings and made sure everything ran smoothly.
The guys delivering were great and took their time making sure everything was all set up and explained to us before they left.
We even had a message to check we were happy and the delivery went well.
This really was a first class service!!!
We will certainly be sending our friends and family to Eden Hot Tubs!!!

April 10, 2021
Unprompted review
Rated 5 out of 5 stars

Eden Hot Tubs - Bliss 2

Would recommend Eden Hot Tubs. Dan was very easy to talk to, giving all the honest information I needed. The hot tub was delivered to us in Aberdeenshire and even after a long drive, they were helpful in ensuring the hot tub was functional and in explaining what we needed to know regards to chemicals and filters.
The hot tub itself is great quality and easy to use. A worthwhile investment!

April 10, 2021
Unprompted review
Rated 5 out of 5 stars

New Hot Tub

After much research into the hot tub market, I made contact with several providers. Dan from Eden responded immediately and was informative and helpful in guiding me to the perfect hot tub for my needs. My only concern was that Eden was based in Cornwall and I live on the opposite end of the country, but this proved to be no issue at all, as the hot tub was delivered as planned. I also had excellent service from the delivery Lads, who set up the hot tub for us. I wouldn’t hesitate to recommend Eden hot tubs and their team!

April 4, 2021
Unprompted review
Rated 5 out of 5 stars

quality product

quality product, excellent service from delivery to installation, dan was always ready to answer any queries, would definitely recommend eden hot tubs.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

Eden Hot Tub delivery and installation

Enquiry and subsequent order responded to, and processed promptly. Dan kept in touch and updated us every step of the way. Hot Tub delivered and installed exactly as promised.
Highly recommended.

March 27, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic level of service from Dan at…

Fantastic level of service from Dan at Eden Hot Tubs from the very first conversation he was a source of knowledge and always available to answer my questions. From placing the order to delivery was only six weeks and I was given a time slot the day before delivery and once the hot tub was in place the delivery driver gave me a comprehensive brief on everything I needed to know to get the tub up and running I also had a phone call from Dan to check everything was okay. First class service and I would have no hesitation in recommending Eden Hot Tubs.

March 27, 2021
Unprompted review
Rated 5 out of 5 stars

Eden Hot Tubs are the BEST

We had our hot tub delivered yesterday and couldn't be more happier with it. Thank you Dan for your great customer care and your knowledge of the industry. I must have asked you a million questions and you came back virtually straight away with an answer.

What we were so pleased about, is that you actually took the time to ask us what exactly we were looking for, including our budget and you then recommended the best hot tub to fit our requirements...... I bet there are so many other companies out there, that would just have tried to sell us an all singing all dancing hot tub to gain the most profit!!!

Dan was even in constsant contact during the installation, to see how things were going and once completed, made sure that we were happy.

I would 110% recommend Eden Hot Tubs.

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Eden Hot Tubs have been great from first to last.
I left a message on their website and Dan called me the next day. There was no hard sell, or trying to persuade me to spend more than I wanted to, just practical advice and honest answers to my questions.
Delivery was very good, with the installation team being friendly and efficient. They talked me through controls, chemical dosing and maintenance, and answered my questions.
Post-sales care has been very good so far. This is clearly a company that cares about its customers and doesn't just cut them loose once the money is in the bank. Highly recommended.

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

Happiness hot tub

I recently purchased the happiness hot tub from Eden hot tubs Dan the owner is a really nice fella, he's not pushy and kept me informed all the way through the ordering process.
He even went out his way to deliver on a Saturday as I work away from home all week, speedy delivery from 1st ordering.
His installation team are also great guys really friendly and knowledgeable.
Dan is only a phone call or txt message away from answering any questions you have, even after you have the tub the aftercare service is also great.
I'm really happy with my hot tub thanks again Eden hot tubs.👍♨️

March 14, 2021
Unprompted review
Rated 5 out of 5 stars

Best place to buy your hot tub

Got our hot tub delivered a few mths ago Dan was great kept me informed they had a problem with our lid so couldn't be delivered on the day but from ordering it and installation it was less that 3wks and the guys that installed it couldn't do enough filled it up and explained about the chemicals, also advised us about emptying it as well and if we had any problems to call them or Dan so could not recommend them enough its the best thing I've bought im in it everyday.

March 11, 2021
Unprompted review
Eden Hot Tubs logo

Reply from Eden Hot Tubs

Thank you Pauline, so happy your still enjoying it!

Rated 5 out of 5 stars

Hot Tub

I recently purchased a Hot Tub from Eden Hot Tubs, The service I received was Great, Dan was so helpful from start to finish, Hot tub arrived with no issues and installed.
Me and my family are loving the new Hot Tub.

Would Highly recommend Eden Hot Tubs

March 11, 2021
Unprompted review
Eden Hot Tubs logo

Reply from Eden Hot Tubs

Scott, I'm delighted you're enjoying it!
Enjoy 😁

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