You must simply love Edenly, their products and their incredibly kind and helpful staff, expecially miss Emmy. The two bracelets that I have purchased are a constant point of admiration from my frie... See more
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See what reviewers are saying
I dithered between Edenly & another online store for a replacement diamond trilogy ring but chose Edenly as their modern styles suited my taste better. The price & style of my ring was superb coupl... See more
Company replied
Absolutely beautiful jewellery at really reasonable prices! I have my engagement ring and wedding ring both from Edenly, absolutely stunning Ruby rings! Really rare to find unique rings like that an... See more
Company replied
I just wanted to say a huge THANK YOU! After a disappointing experience with another company that almost spoiled my engagement, I found Edenly. They treated me with care, made sure my ring arrived... See more
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Company details
About Edenly
Written by the company
Edenly est une marque de bijoux en or et diamants, fondée en 2008 à Genève, et vendue exclusivement en ligne sur notre site edenly.com. Forts de notre expérience chez les plus grands joailliers français ainsi que dans le e-commerce, nous avons souhaité vous offrir avec Edenly une nouvelle expérience de la bijouterie, basée sur l’Expertise, l’Emotion, et l’Ethique.
Retrouvez-nous sur notre site www.edenly.com ou dans notre Boutique Paris Opéra au 15 Rue de Choiseul, 75002 Paris
Edenly is a brand of gold and diamond jewellery, founded in 2008 in Geneva, and sold exclusively online on our website edenly.com. Thanks to our extensive experience with the greatest French jewellers, as well as in e-commerce, Edenly wants to offer you a new experience in jewellery, based on Expertise, Emotion, and Ethics. https://en.edenly.com
-20% sur le deuxième bijou
Written by the company
- Pour l'achat de deux bijoux, vous bénéficiez d'une réduction de 20% sur le bijou le moins cher.
- Cette offre est cumulable avec des promotions déjà en cours. La réduction s'applique automatiquement dans le panier, il n'est pas nécessaire de rentrer un code.
10 ans de création et d'engagement
La satisfaction de nos clients est notre priorité absolue.
La livraison est gratuite
Vous avez 30 jours pour essayer votre bijou et changer d'avis
Chaque bijou est livré dans son écrin accompagné d'un certificat d'authenticité
Nous prenons en charge la remise à taille de votre bague si contre toute attente celle-ci ne convient pas.
Nous vous offrons la gravure de votre bijou
Contact info
Route de Frontenex 86 Bis, 1208, Genève, Switzerland
- France : +33 (0)1 85 09 17 60 Suisse/Schweiz : +41 (0)22 519 09 60 Deutschland : +49 (0)89 654 112 España : +34 (0)91 269 40 80 Italia : +39 (0)697 628 700 UK : +44 (0)20 3445 0980
- français : info-fr@edenly.com english : info-en@edenly.com deutsch : info-de@edenly español : info-es@edenly.com italiano : info-it@edenly.com
- edenly.com
4.6
Excellent
4K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jolie bague, belle finition, conforme à la description sur le site
Description précise sur le site. Très jolie finition.
December 10, 2024
Reply from Edenly
Cher client,
Nous tenions à vous remercier chaleureusement pour votre avis positif. Votre satisfaction est notre priorité, et nous sommes ravis de savoir que vous avez apprécié notre bague. Votre retour nous encourage à continuer à offrir le meilleur à nos clients.
A très bientôt sur Edenly!
I dithered between Edenly & another…
I dithered between Edenly & another online store for a replacement diamond trilogy ring but chose Edenly as their modern styles suited my taste better.
The price & style of my ring was superb coupled with it being 18ct gold as opposed to 9ct.
I was happy to accept a slightly extended delivery date knowing full well it needed shipping, kept well informed throughout & I'd have no hesitation in ordering from them again.
December 18, 2024
Reply from Edenly
Dear Mrs Troy,
Thank you very much for your positive review! We are delighted to hear that you chose Edenly for your ring and that you are satisfied with the quality and style of our product.
We appreciate your understanding during the manufacturing process. Your satisfaction is our priority, and we are thrilled that you would consider ordering from us again.
Thank you again for your trust and support.
Best regards,
The Edenly team
Reply from Edenly
Dear Mrs Vilanova,
Thank you for your positive review! We are delighted to hear that everything went well and that the delivery was perfect.
Your satisfaction is our priority, and your feedback encourages us to continue providing quality service.
If you have any other questions or needs, please feel free to contact us. We are always happy to assist you.
Best regards,
The Edenly Team
It's a Christmas present for my wife so…
It's a Christmas present for my wife so can't leave review yet.
December 11, 2024
Reply from Edenly
Dear Mr Houghton,
We sincerely hope that your wife will love the item we have crafted with care .
Please know that we are always here to assist you. If you have any questions or concerns, do not hesitate to contact us.
Thank you again for your trust.
Best regards,
The Edenly Team
I did not received my ring and cannot…
I did not received my ring and cannot get any answer. Shipment has been postponed already two times. Very dissapointing. Do not recommend.
December 10, 2024
Unprompted review
Reply from Edenly
Dear Mrs Lerska,
We have taken note of your comment and thank you for your feedback. We are sorry for all of this inconvenience that you encountered. It is possible that our previous emails ended up in your spam or junk folder.
As discussed during our phone conversations, we have indeed encountered a delay. However, we will do our utmost to meet the new agreed date.
We are continuing to monitor your order closely and will get back to you to confirm the shipment.
Thank you for your understanding and patience.
Best regards,
The Edenly Team
Lovely quality and safe secure delivery…
Lovely quality and safe secure delivery if items.
December 2, 2024
Reply from Edenly
Dear Mrs Thomas ,
Thank you so much for your positive review! We are delighted to hear that you are satisfied with the quality of our products and the secure delivery.
Your satisfaction is our top priority, and your feedback encourages us to continue providing high-quality service.
Thank you again for your trust and support.
Best regards,
The Edenly Team
Reply from Edenly
Dear Mister Hebert,
Thank you for your kind words! We are thrilled to hear that you appreciate our wide selection of jewels.
Your satisfaction is our top priority, and we are delighted that we could meet your expectations. If you have any further questions or need assistance, please do not hesitate to contact us.
Best regards,
The Edenly Team
A friendly, professional service
A friendly professional service providing good information and delivery promise. Easy to use ordering tool with nice and secure packaging. Updated details about the whole delivery provided peace of mind.
November 22, 2024
Reply from Edenly
Cher Monsieur Crochet ,
Merci beaucoup pour votre retour positif ! Nous sommes ravis que vous ayez trouvé votre bonheur parmi notre sélection et que la bague ait plu à votre fiancée. Votre satisfaction est notre plus belle récompense !
Au plaisir de vous accompagner pour d'autres moments précieux.
L'Equipe d'Edenly
Reply from Edenly
Dear Mr Byrne ,
Thank you for your positive feedback! Ensuring timely delivery is one of our top priorities, and it's wonderful to know that we exceeded your expectations.
If you have any further questions or need assistance, please do not hesitate to contact us. We look forward to serving you again in the future.
Best regards,
The Edenly Team
I just wanted to say a huge THANK YOU!
I just wanted to say a huge THANK YOU!
After a disappointing experience with another company that almost spoiled my engagement, I found Edenly. They treated me with care, made sure my ring arrived on time, and even delivered it earlier than expected—faster than the previous company here in London where I live. Thank you, thank you, and thank you again! The ring is beautiful, the customer service is excellent, and the delivery process is clear and transparent. I’m thrilled with my purchase! ❤️💍
November 1, 2024
Unprompted review
Reply from Edenly
Dear Mrs Racioppi,
Thank you so much for your wonderful feedback! We are thrilled to hear that you had a positive experience with Edenly. It is our priority to ensure that our customers feel valued and receive their orders on time, and we are delighted that we could exceed your expectations.
Your kind words about our customer service, the beauty of the ring, and the clarity of our delivery process mean a lot to us. We are so happy to have been a part of your special moment.
Thank you again for choosing Edenly. If you need any further assistance, please do not hesitate to contact us.
Best regards,
The Edenly Team
Reply from Edenly
Dear Mrs Hans-Moevi
That's wonderful to hear! Thank you so much for your positive feedback. We're thrilled that both you and your mom love your purchases.
If you need anything else, feel free to reach out.
Best regards,
The Edenly Team
Snake Ring
Love the designs had to wait a while for the ring sizer...but absolutely love my ring
October 15, 2024
Reply from Edenly
Dear Mrs Skinner
Thank you so much for your positive review! We're thrilled to hear that you love the designs and adore your ring. We apologize for the wait on the ring sizer and appreciate your patience.
Your satisfaction is our top priority, and your feedback helps us improve. If you have any other questions or needs, please don't hesitate to reach out.
Thanks again for your support!
Best regards,
The Edenly team
Ordered the ring yesterday and it was…
Ordered the ring yesterday and it was delivered in less than 24hours at no extra cost to me. The ring came from France and my wife is over the moon with it. It does look beautiful.
October 16, 2024
Reply from Edenly
Dear Mister Attack ,
Thank you for your wonderful review! We are delighted to hear that your ring was delivered so quickly and that your wife loves it.
Your satisfaction is our priority, and we are thrilled to have been able to provide such a positive experience. If you need any further assistance or have any questions, please don't hesitate to reach out.
Best regards,
The Edenly Team
Reply from Edenly
Dear Mister Mills,
Thank you so much for your kind words! We're thrilled to hear that you found our service professional and quick.
Your satisfaction is our top priority, and we look forward to serving you again in the future.
Best regards,
The Edenly team
Reply from Edenly
Dear Mrs Bernath ,
Thank you very much for your positive review! We are delighted to hear that you are satisfied with your purchase and that the product matches your expectations, just as shown in the picture. We are also pleased that the transparency in delivery and the perfect packaging met your expectations.
Your satisfaction is our priority, and your feedback encourages us to continue providing quality service.
Best regards,
The Edenly team
A perfect ring.
This ring was exactly the piece I have been looking for, it’s perfect and the fit is exactly right. I love it, thank you.
October 4, 2024
Reply from Edenly
Dear Mrs Williams,
Thank you so much for your wonderful feedback! We are thrilled to hear that the ring is exactly what you were looking for and that the fit is perfect.
Your satisfaction is our top priority, and it means a lot to us that you love your new piece.
Best regards,
The Edenly Team
Reply from Edenly
Beste klant,
we willen u graag bedanken voor uw feedback en zijn blij dat de oorbellen aan uw verwachtingen voldeden.
We hopen u in de toekomst nog eens terug te zien.
Het Edenly team
Reply from Edenly
Dear client,
Thank you so much for your kind words! We're thrilled to hear that you are satisfied with our customer service and the quality of our products.
Your feedback is greatly appreciated and motivates us to continue providing the best service possible.
Best regards,
The Edenly Team
The ring was beautiful and just as it…
The ring was beautiful and just as it was described and our grand daughter was absolutely thrilled with it. It came with a guarantee of the quality of the gold and diamonds; was beautifully packaged; with very helpful directions about exchanging the ring if it didn't fit; and was delivered extremely quickly. I was delighted with this purchase.
September 17, 2024
Reply from Edenly
Dear Mrs Hughes
Thank you so much for your positive feedback! We are delighted to hear that the ring met your expectations and that your granddaughter is thrilled with it. We take great pride in ensuring the quality of our products and providing fast and efficient service.
Your satisfaction is our top priority, and we are glad you appreciated the careful packaging and clear instructions for an exchange if needed.
Please feel free to contact us for any future needs or inquiries.
Best regards,
The Edenly team
Really please with my purchase
Really please with my purchase. I was kept informed throughout the process of where my item was and when I could expect it. The ring itself is stunning, brilliant workmanship. The price was really good before the sale and even better after. So glad I decided to buy from Edenly and will again in the future.
September 22, 2024
Reply from Edenly
Dear Mrs Barnsley,
Thank you so much for your wonderful feedback! We are happy to hear that you are pleased with your purchase and that you found our communication throughout the process helpful.
It's fantastic to know that you are happy with the stunning ring and its brilliant workmanship. We strive to offer great value, and we're glad you found the price even better during the sale.
We look forward to serving you again in the future. Please don't hesitate to reach out if you need anything else.
Best regards,
The Edenly team
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