Eden Perfumes Reviews 

9,351
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,702 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their accurate resemblance to original designer perfumes, often receiving compliments. Many appreciate the high quality, noting that the fragrances are vegan, cruelty-free, and made with good ingredients. The delivery service is consistently described as fast, efficient, and well-packaged, with people highlighting excellent overall service and a straightforward ordering process. However, some customers noted that certain scents did not last long, fading quickly. A few others felt some products did not accurately match original fragrances or had an unpleasant chemical smell.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the accuracy of the perfume dupes,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the accuracy and authenticity... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency of... See more

Order

Customers had positive experiences with order, praising the ease and simplicity of the ordering process,... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eden makes the best designer perfume dupes I have come across. I love their products because they are cruelty free, vegan, made from high quality ingredients and not just a load of chemicals and the b... See more

Rated 5 out of 5 stars

I've bought their perfumes and an aftershave over several years now, always fantastic service, delivery within a few days and nicely packaged. I buy 040, Guilty, it's consistant, just like the origi... See more

Rated 5 out of 5 stars

Amazing vast range of edp and elixir fragrances, take a trip to Brighton and the western rd flag ship store are incredible customers service and knowledge. They do online as well, however best to test... See more

Rated 5 out of 5 stars

Discovered Eden fragrance online. I was looking for a vegan fragrance with a high amount of perfume oil. Discovered Eden online and ordered. I’ve been blown away how accurate the perfumes are.... See more



Company details

  1. Perfume Store
  2. Candle Store
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Gift Shop

Written by the company

Eden Perfumes. We match your favorite perfume at a fabulous price!

Are you ready to Become part of the EDEN Family?

Written by the company

We've committed to our customers!
Get 10% off your first order using the code: VAF10

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(9,351)

1,670 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

The perfume was delivered within 3 days of me placing the order. Fragrances are wonderful and so similar to the orginals.
Very happy with my purchase and receiving the free Tote bag was an absolute bonus

June 5, 2026
Rated 5 out of 5 stars

My first time with Eden

My first time with Eden, love the scent, it smells divine and to me, exactly like the one it's based on....perfect price, great communication, fast delivery, vegan and cruelty free, what's not to like, highly recommended...will definitely buy again.

June 4, 2026
Rated 5 out of 5 stars

Cruelty free and vegan

Cruelty free and vegan - that's all I will buy. The fragrances are good and the sample box is a useful way of finding out what to buy later in a standard size.

June 3, 2026
Rated 3 out of 5 stars

Very very disappointed

Very very disappointed. Regular customer and this particular order never arrived. Royal Mail are shameful, they never delivered. Plus side Eden customer service was great, responded to my email and the chap was really understanding. Refund issued. Have discussed possible alternatives for courier as do not wish to order with Royal Mail being the delivery option.

June 4, 2026

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