same problem as one of other reveivers says not set up for orders yet so cannot order anything
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I don't know from where the 5-star reviews are coming, but I've been trying to place an order for 2 weeks now and all I get is the message "This store isn’t set up to receive orders yet.". On top of t... See more
I pre-ordered Pokémon Legends: Arceus; much lower price for the physical edition than any other place I've seen, arrived early in the morning of the expected day, 28th January, via Royal Mail tracked... See more
Completely legitimate. £14 cheaper than anywhere else so I was skeptical. Physical copy of the game arrived next day - not only that but it was a special edition version (just a bit of bonus content... See more
Company details
Written by the company
You'll find the lowest prices across the UK for video games. Whether you're looking for the latest releases on PS5, Xbox, or Nintendo Switch, we have it. We're one of the fastest growing e-commerce shops in the UK - a reflection of our consistently low prices, and always excellent service.
Contact info
Office 8, Access Self Storage, 1A Kempshott Road, SW16 5LG, London, United Kingdom
- support@edenstorm.com
- edenstorm.com
My preorder game arrived bang on time
My preorder game arrived bang on time, very happy
The Trustpilot ratings were right!
I had not used this company before and so went on the Trustpilot ratings and am very pleased I did. The game (Pokemon Arceus) arrived on the day of release and as it was a much anticipated birthday present, this made for a very happy recipient! It was the cheapest price and worked out great. Would happily use Edenstorm again!
Good service
Pre ordered a game, was given tracking information and the item turned up exactly when they said.
Absolutely amazing service
Absolutely amazing service. So I was sceptical. I had never heard of this site before and was a bit worried to make a purchase but the game I wanted this was the only place selling it. I ordered it. It was a pre release order. It was dispatched as soon as the game was released. It came a couple days later. I also noticed there are other games here that are cheaper here than elsewhere. I will be definitely using this site again. Also the customer service is amazing. The responses are so quick. Quicker than I have experienced elsewhere. Also the app is pretty good and keeps you updated. If you don't want the app that's fine as you get texts and emails with the updates. All and all I'm very pleased with the service and will use again.
Look forward to ordering from Edenstorm again!
Incredible price for a switch pre-order and it arrived on release day! Very happy. No issues. Look forward to ordering from Edenstorm again!
Second to None
Like many, I had never heard of them before, but with their excellent prices it was worth a shot. Customer service is second to none and my game arrived on release day. Will definitely be recommending and using again!
Literally the best company I’ve ever…
Literally the best company I’ve ever dealt with, I pre ordered a game for my son to come to us on the day of release but we’re let down by Royal Mail surprise, I emailed edenstorm and they replied within minutes and offered as I live close by to hand post one through my door, absolutely amazing so pleased and my son is over the moon with delight. Thank you guys for saving the day excellent service could t recommend you all any higher.
I ordered a new game at a very…
I ordered a new game at a very discounted price, it arrived on time and the customer service has been fantastic. Thank you
Great service and great price
I ordered Pokemon Arceus for my partner just before Christmas. Everywhere else was £49.99, Edenstorm was £39.69. I checked the reviews on here and they all were saying great experiences. Couldn't find them on social media, but took a punt.
I was super wary, but the team were really great, and Pokemon arrived today, release day - fully tracked. Amazing service, can't recommend them enough.
Edenstorm will be my goto from now on.
I never heard of Edenstorm storm… up till now
I never heard of Edenstorm storm thought since it’s trusted gaming site thought to order brilliant diamond shining Pearl double pack on 19th November the 20th it arrived was very pleased I trusted my instincts instead of Argos and game exchange or game and got it for decent price compared to other places and also ordered legends arceous from Edenstorm also Facebook messenger they are helpful also get tracking number order number with purchase confirmation
Excellent Service
Excellent service via Royal Mail tracked delivery.
Product as described, new and sealed.
Wish I knew about this store before now!
Amazing, I was looking for a game thar was pretty much out of stock everywhere. Luckily edenstorm had it in stock. There checkout process was so quick and simple and the delivery was so so quick. Wasn’t expecting it to turn up so fast. I highly recommend to anyone. Better than there competitors, I won’t be going anywhere else from now on!
Amazing product and service!! will not regret!
I was worried due to how cheap the price was for just dance 2022. However I was NOT DISAPPOINTED, not only did I get it the next and I didn't pay for next-day delivery, the prices are amazing!! definitely recommend
Amazing service 5*
Absolutely amazing service from start to finish 😊 will defenatley be buying again. great communication and helped with my enquiry. Fast delivery 5*
Competitive price and quick delivery
Very pleased with service
Very pleased with service, great prices and fast delivery. Would recommend
Product arrived very quickly.
Where do I start.
Where do I start.. Edenstorm have went above and beyond helping to resolve a little problem that I had
Delivery was very fast and customer services rectified a problem that I had I could go on and on writing this review about how kind generous and caring this company is They even helped me deal with another company when I had problems with them
Edenstorm is definitely a company I would recommend to anyone that is willing to listen to me you won't be disappointed purchasing from them
Irene Ross
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