I have been using Edge for many years now and they are always helpful, professional, and have what I need. The staff are all lovely even Old Ian and his dodgy arm and to top it off they have a young J... See more
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In these times, it’s very rare to find customer service like you get from Edge BP, I have used them from virtually day one when they opened in Horsham. Always had great rapport with their friendly... See more
Company replied
After a quick conversation on the phone I ordered online and had the materials delivered next day. Great service and very pleasant people to deal with. Definitely will be using this services again.
Company replied
I've used Edge in Chichester many times over the years and found the trade counter and sales staff very helpful, freindly and professional, and above all their prices are second to none. I'd recomme... See more
Company replied
Company details
- Building Materials Supplier
- Door Supplier
- PVC Windows Supplier
- Roofing Supply Store
- Tool Store
- Window Supplier
Written by the company
Established for over 15 years, Edge Building Products are specialists in supplying low maintenance, high quality uPVC building products for the trade. We have an extensive range and stock holding of window trims, fascias, soffits, guttering, cladding, decking, interior panelling, tools, sealants, fixings, and flashings across our 3 branches. Plus, we have an expert windows and doors team who will work with you to supply top-quality uPVC and aluminium windows, composite doors, bi-folds, sliders and rooflights, all form trusted, leading brands. We offer next day delivery for order placed before 3pm, and free hot drinks at our three trade counters in Horsham, Chichester, and Croydon.
Contact info
Edge Building Products Head Office, PO19 7BJ, Chichester, United Kingdom
- 03450213333
- sales@edgebp.co.uk
- edgebp.co.uk
4.5
Excellent
144 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
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I have been using Edge for many years…
I have been using Edge for many years now and they are always helpful, professional, and have what I need. The staff are all lovely even Old Ian and his dodgy arm and to top it off they have a young John Snow ( Kit Harrington ) from game of Thrones working there and its always good talking Dragons and white walkers with him.
July 30, 2026
Despite a 5 week lead in time
Despite a 5 week lead in time, for a bifold door and window ordered, on the day of the arrival, the window was missing, and after my enquiry was told it was not added to the manufacturer's list so not available, the bi fold door frame was scratched, from the manufacturer, and one pane of glass was smashed in transit, so all in all a totally unsatisfactory experience, I won't be using them again.
July 29, 2026
Great service
After a quick conversation on the phone I ordered online and had the materials delivered next day. Great service and very pleasant people to deal with. Definitely will be using this services again.
June 29, 2026
Reply from Edge Building Products
Thanks for taking the time to leave us such a great review. We're really pleased we could help and we look forward to working with you again soon. Best wishes, Sam
Reply from Edge Building Products
Thanks for taking the time to leave a review. We're really pleased to hear everything went smoothly and that you had a positive experience with us. We appreciate your support and look forward to helping again in the future. Best wishes, Sam
Great service
Great service, kept well informed about my order. Collection was painless and staff very friendly. Product exactly as described and fitted perfectly.
July 2, 2026
Reply from Edge Building Products
Thank you for your fantastic review. We're really grateful you chose Edge and appreciate you taking the time to share your experience. Feedback like this means a lot to the team, and we look forward to helping you again in the future. Best wishes, Sam
Absolutely the best service we have had…
Absolutely the best service we have had in years, a true meaning of great customer service
June 30, 2026
Reply from Edge Building Products
Wow - thank you for such an amazing review! We're incredibly grateful for your support and delighted that your experience left such a positive impression. Thank you for taking the time to share your feedback. Best wishes, Sam
Customer Service
Customer Service is very prompt and friendly priceses are better than other competitors
June 25, 2026
Reply from Edge Building Products
Thanks so much for taking the time to leave such great feedback - its very much appreciated and we hope to work with you again soon. Best wishes, Sam
Delivery was very fast and we get what…
Delivery was very fast and we get what i wanted exactly.
June 24, 2026
Reply from Edge Building Products
Thanks for the great review and for choosing Edge Building Products! We hope to help you again with your next project. Best wishes, Sam
Reply from Edge Building Products
I'm very sorry to hear that your experience on this occasion fell short of expectations. We take great pride in delivering reliable service, expert advice and support to our customers, so we're disappointed to learn that we didn't get things right for you this time.
While there were several factors involved, we understand that the outcome caused inconvenience and frustration, and for that we sincerely apologise.
We genuinely value your business and your feedback. We hope to have the opportunity to work with you again.
Best wishes, Sam
Reply from Edge Building Products
Thanks for the great feedback! We appreciate your business and look forward to seeing you again soon. Best wishes, Sam
Very efficient and good customer service
Very efficient and good customer service
June 3, 2026
Unprompted review
Reply from Edge Building Products
Thanks for choosing Edge Building Products and for the great feedback. We hope to help you again soon. Best wishes, Sam
Great Company, Great Products and Great Staff
In these times, it’s very rare to find customer service like you get from Edge BP, I have used them from virtually day one when they opened in Horsham.
Always had great rapport with their friendly staff, no problems with stock, delivery or customer attitude.
My latest order was placed with Lindsay before 2.30pm and ‘hey presto’ arrived early next morning !
If you are looking for a plastic products supplier that is reliable and appears in my experience to have great stock and ‘easy to talk to’ staff, look no further 10/10
June 20, 2026
Unprompted review
Reply from Edge Building Products
Thank you so much for your fantastic review and for your continued support since our Horsham branch first opened.
Your kind words mean a great deal to the whole team, and we'll be sure to pass them on. Thanks again for your review, and we look forward to helping with your next project. Best wishes, Sam
The chap on the counter was very…
The chap on the counter was very helpful and got all i needed and the price was very reasonable very good service thank you 😊
May 12, 2026
Unprompted review
Reply from Edge Building Products
Thanks for the great review! 😊 We're delighted to hear our team was able to help you find everything you needed. Best wishes, Sam
Outstanding experience all delivered as…
Outstanding experience all delivered as ordered...
April 24, 2026
Reply from Edge Building Products
Thanks for the fantastic review! We really appreciate your support and look forward to helping with your next project. Best wishes, Sam
Good company to work with
March 26, 2026
Reply from Edge Building Products
Thanks so much for taking the time to leave feedback Paul- its very much appreciated. We hope to continue helping you with any upcoming jobs. Best wishes, Sam
Cladding
Good service ordered over the phone and delivered when they said.
February 11, 2026
Unprompted review
Reply from Edge Building Products
Thank you very much for your kind review. We're really pleased to hear that you had a positive experience with our team and their reliability. We're very grateful for your business and we truly hope to help you again soon. Best wishes, Sam
Always very friendly staff and very…
Always very friendly staff and very helpful 👍 👍👍👍
February 25, 2026
Reply from Edge Building Products
Thanks for the kind words Russ, Tristan and the team always enjoy working with you :) Best wishes, Sam
Great service
Very easy to deal with, fast delivery and never any problems with whats been delivered
January 15, 2026
Unprompted review
Reply from Edge Building Products
Thanks so much for your kind feedback, it's very much appreciated. Best wishes, Sam
Great customer service
Great customer service Curtis and Tristan extremely helpful and knowledgeable.
Great communication and deliveries always on time.
Thanks Edge!
December 11, 2025
Unprompted review
Reply from Edge Building Products
Lovely to hear, thanks so much for taking the time to leave such great feedback. I'll be sure to pass your comments onto Curtis and Tristan :) Best wishes, Sam
Reply from Edge Building Products
Thanks so much for taking the time to leave such great feedback. I've shared this with Mark and the team at our Croydon branch who are very grateful! Best wishes, Sam
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