Edhardy Reviews 639

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the stylish designs and authentic feel of the items. Many people appreciate the fast delivery and efficient service, noting that their orders arrived swiftly and in great condition. However, some customers experienced issues with their orders, such as missing items or incorrect deliveries. There were also occasional concerns regarding product quality, with some reviewers reporting that certain items did not last as expected or had flaws. A few other people also felt that customer service responses were unhelpful when problems arose.

What people talk about most

Product

Clients share ambiguous opinions on product quality and consistency. Many reviewers praise the designs, fast... See more

Quality

Customers had positive experiences with quality, often praising the excellent craftsmanship, stylish designs,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise the fast delivery, with... See more

Order

Users describe negative interactions with order fulfillment. Many customers report issues such as receiving... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Some customers praise the excellent customer... See more

Based on these reviews

Rated 4 out of 5 stars

i love all the clothes and everything, but i had problems with the zip code, so the order got sent late, even though i set the shipping 1-4 business days, i make the payment on 20 of october, and the... See more

Company replied

Rated 3 out of 5 stars

I orderen 2 Weeks ago, the package didn't get delivered and there is no substance in the responses to my thousand emails about how I get my money back. Reply to Reply from Ed Hardy: Sure, you c... See more

Company replied

Rated 3 out of 5 stars

I really like the design of the products, but unfortunately, the quality leaves a lot to be desired. I bought a baseball cap, and after less than two years, the plastic closure completely lost its... See more

Company replied


Company details

Written by the company

Welcome to the world of Ed Hardy - where art, fashion, and rebellion collide in a dynamic explosion of colours and design that define contemporary style. The brand transcends beyond clothing; it's a movement, a lifestyle, and a statement of individuality. At the core of Ed Hardy, is the legendary tattoo artist, Don Ed Hardy who at the age of 10, recognised the unique force of tattoo art. Growing up in the 1950s and early 1960s California pop culture, Hardy went on to earn an art school degree from the San Francisco Art Institute. He then learned to tattoo by apprenticing himself to master artists such as Phil Sparrow (the official tattoo artist of the Hells Angels Motorcycle Club). Over the last 40 years, Hardy has transformed this ancient tradition while also bringing fresh energy to painting, printmaking, and ceramics. From graphic tees to hoodies to denim jackets, Ed Hardy's designs exude a traditional and artistic quality that reflects in contemporary style, which seamlessly blends intricate tattoo designs with modern trends. Ed Hardy's iconic status is a testament to its enduring popularity and relevance in today's fashion landscape. While fashion trends come and go, Ed Hardy remains a constant, capturing the imagination and inspiring self-expression in people of all ages and backgrounds.


Contact info

4.0

Great

TrustScore 4 out of 5

639 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Spent over £500 on this site

Spent over £500 on this site, I bought one pair of jeans , ripped 3 times. Even after following their wash instructions. Refused to do anything about it. that’s what we call sh*t customer service

February 20, 2026
Unprompted review
Edhardy logo

Reply from Edhardy

Hi there,

Thank you for your feedback.

Please kindly reach out to us at hello@edhardy.co.uk with your order details, so we are able to look into this further for you.

Thanks
Chantelle

Ed Hardy Customer Services

Rated 5 out of 5 stars

perfect design

perfect design, perfect quality

March 29, 2026
Edhardy logo

Reply from Edhardy

Hi Pavel

Short, sweet, and exactly what we strive for. We are so happy to hear that both the design and the quality hit the mark for you!

There is nothing quite like the classic Ed Hardy look when it’s done right. Thanks for the support, and we can't wait to see what you pick out next!

Kind regards,
Chantelle

Rated 1 out of 5 stars

Size range is embarrassingly small

Size range is embarrassingly small. I will never understand why stores are so quick to supply dangerously underweight people with clothing but not bother to accommodate even average sized women. Do better.

April 5, 2026
Unprompted review
Edhardy logo

Reply from Edhardy

Hello,

Thank you for sharing your thoughts with us.

We’re genuinely sorry to hear that our current size range didn’t meet your expectations and that you feel let down by our selection.

At Ed Hardy, we aim to celebrate personal style across the board, and we hear your concerns regarding inclusivity and representation.

Feedback like yours is vital as we evaluate our future collections and work toward better accommodating our diverse community of fans.

We have shared your comments directly with our design and production teams for serious consideration. We appreciate you holding us to a high standard, as this is how we improve

Thanks
Jordan

Ed Hardy Customer Services

Rated 5 out of 5 stars

Top service

Top service. Top quality.
We will be back.
Carmen & Roland

March 29, 2026
Edhardy logo

Reply from Edhardy

Hello Carmen and Roland,

Thank you so much for the glowing review! We are thrilled to hear that both our service and the quality of your items hit the mark.

There is no better compliment than "we will be back," and we already look forward to welcoming you both again soon. Enjoy your purchase!

Kind regards,
Chantelle

Rated 5 out of 5 stars

Fast delivery and quality products

Fast delivery and quality products

February 26, 2026
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Reply from Edhardy

Hi Henry,

Thank you for your great feedback!

We're really pleased to hear that you were happy with the fast delivery and the quality of our products. Your support means a lot to us, and we look forward to serving you again in the future.

Thanks
Jordan

Ed Hardy Customer Services

Rated 1 out of 5 stars

I order two cap and they delivered Just…

I order two cap and they delivered Just one

February 22, 2026
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Reply from Edhardy

Hi Gabriele,

Thanks for your review.

I'm sorry to hear you only received one cap.

Please could you contact us at hello@edhardy.eu with your order details so we can look into this for you.

Thanks
Jordan

Ed Hardy Customer Services

Rated 5 out of 5 stars
Edhardy logo

Reply from Edhardy

Hi Nils,

Thank you for your kind feedback!

We're really glad to hear that you were happy with the quick dispatch of your order. We always aim to process and ship orders as quickly as possible, so it's great to know this made a positive impression.

We appreciate your support and hope to serve you again soon!

Thanks
Jordan

Ed Hardy Customer Services

Rated 5 out of 5 stars

Uncomplicated,very fast.

February 26, 2026
Edhardy logo

Reply from Edhardy

Hi Daniel,

Thank you for your great feedback!

We're really glad to hear that you found the process uncomplicated and fast. We appreciate you taking the time to share your experience and hope to serve you again in the future.

Thanks
Jordan

Ed Hardy Customer Services

Rated 5 out of 5 stars

Amazing

I have just looked at all the bad reviews and felt I needed to write something. Over the last few years I reckon I’ve had at least 50+ items from this store and they are sublime. Sizing is abit hit and miss but the quality has been nothing less than exceptional. I’ve had things to exchange and refund also, and it’s always been dealt with accordingly. By far my favourite brand.

February 28, 2026
Unprompted review
Edhardy logo

Reply from Edhardy

Hi,

Thank you so much for taking the time to leave us this review.

We are really thrilled to hear that you are such a fan of us and the quality of our products. It means a lot to know that we have always met your expectations, and we look forward to continuing to serve you with fresh looks in the future! Thank you for shopping with us.

Thanks,
Kiana

Ed Hardy Customer Services

Rated 2 out of 5 stars

Overrated product

Overrated product

February 21, 2026
Unprompted review
Edhardy logo

Reply from Edhardy

Hi Dragulin,

Thank you for your feedback.

I'm sorry to hear you're not happy with your item.

Please reach out to us at hello@edhardy.co.uk, and we will be able to assist and help rectify the issue you've experienced.

Thanks
Jordan

Ed Hardy Customer Services

Rated 5 out of 5 stars

Needed some help from customer service

Needed some help from customer service
Was quick to resolve the problem
Very efficient
Excellent service

January 29, 2026
Edhardy logo

Reply from Edhardy

Hi,

Thank you so much for taking the time to leave your review!

We really appreciate your support and are so glad that you’ve had a positive experience with both our brand and our customer service. Ensuring that every issue is resolved quickly and fairly is always our top priority.

Thank you for shopping with us.

Thanks,
Kiana

Ed Hardy Customer Services

Rated 5 out of 5 stars

Quality Delivery and Customer Satisfaction

Excellent Customer Service and Support
Delivery Service / Time
Return / Exchange Fantastic Service - Received Within a Week Return Item

January 31, 2026
Edhardy logo

Reply from Edhardy

Hi,

Thank you so much for the review!

We're delighted to hear you’re happy with our service, fast delivery, and the ease of our exchange service. Your satisfaction means everything to us, and we look forward to serving you again soon!

Thanks
Kiana

Ed Hardy Customer Services

Rated 5 out of 5 stars

My teenage daughter loves her jeans and…

My teenage daughter loves her jeans and leggings

December 31, 2025
Edhardy logo

Reply from Edhardy

Hi,

Thank you so much for taking the time to leave your feedback. We’re really pleased to hear that your teenager loves their order!

Thanks for choosing us, we hope to see you again soon.

Thanks
Kiana

Ed hardy Customer Services

Rated 5 out of 5 stars

A good experience

Beautiful brand and great customer service. Every problem will be resolved

January 25, 2026
Edhardy logo

Reply from Edhardy

Hi,

Thank you so much for your kind words!

We truly appreciate your support and are so glad you’ve had a positive experience with both our brand and our customer service. Ensuring that every issue is resolved quickly and fairly is always our top priority.

Thank you for being part of our community

Thanks
Jordan

Ed Hardy Customer Services

Rated 5 out of 5 stars
Edhardy logo

Reply from Edhardy

Hi,

Thank you so much for the kind words! We’re thrilled to hear you love the quality of our clothes. Your support truly means a lot to us.

Thanks
Jordan

Ed Hardy Customer Services

Rated 5 out of 5 stars

Really good quality

Really good quality

January 29, 2026
Edhardy logo

Reply from Edhardy

Thanks so much! Great to hear you’re enjoying the quality—means a lot to us.

Thanks
Jordan

Ed Hardy Customer Services

Rated 5 out of 5 stars

You cabt ask for better…

UPDATE Ed Hardy have been absolutely fantastic in rectifying this and have issued a full refund despite me having recieved one of the items. Offered an apology for the delay. You cant ask for more than that. Excellent comminication. Thank you!

I am extremely disappointed having recieved only one of three items in a delivery stating that all three items were within the package. It was very clear that the package had been tampered with. I followed Ed Hardy process and raised a fraud case online of which I was to wait for 30 days for a response. That has surpassed and.. nothing! No telephone number to contact to try to get issue resolved. Disappointed to say the least.

January 22, 2026
Unprompted review
Edhardy logo

Reply from Edhardy

HI Andrea,
Thank you for bringing this to our attention. We are incredibly sorry to hear that your package arrived tampered with and that our 30-day window for fraud cases has passed without an update. This is certainly not the level of service we aim to provide. I will look into this right now and get all of this resolved for you.
Kind regards,
Chantelle

Rated 5 out of 5 stars

Genuine Ed Hardy, fast shipment

Genuine Ed Hardy, I have purchased from this website several times and everything was perfect. Fast shipment to Hungary.

January 1, 2026
Edhardy logo

Reply from Edhardy

Hi Attila,

Thank you for your fantastic feedback!

We’re thrilled to hear that your purchases have always been perfect and that shipping to Hungary has been fast. We really appreciate your continued support and look forward to serving you again!

Thanks
Jordan

Ed Hardy Customer Services

Rated 5 out of 5 stars

Great experience

Had a problem with an item and they responded the same day. I could get my money back or a new one and I wanted a new one. Got it a couple days later. Products look and feel amazing.

December 31, 2025
Edhardy logo

Reply from Edhardy

Hi Rens,

Thank you for sharing your experience! We’re glad our team was able to help quickly and get your replacement to you in just a couple of days. It’s great to hear that you’re happy with how the product looks and feels. We really appreciate your support!

Thanks
Jordan

Ed Hardy Customer Services

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