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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality, style, and accurate sizing, with many appreciating the availability of petite options. The customer service is frequently highlighted as exceptional, with people noting the staff's helpfulness, quick response times, and professional approach in resolving issues. Many consumers express satisfaction with the overall shopping experience and the ease of the ordering process. However, some customers also noted issues with their orders, including receiving incorrect items, incomplete sets, or experiencing delays in delivery. There were also a few instances where people found the sizing to be smaller than expected, even when following the provided size charts.

What people talk about most

Product

Users describe positive interactions with product, highlighting the great quality, wide selection, and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness,... See more

Response time

People report positive experiences with response times. Customers consistently praise the speed and... See more

Order

Customers had ambiguous experiences with order. Many reviewers praised the quick and helpful customer service... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Based on these reviews

Rated 4 out of 5 stars

I loved the clothes they fit perfectly and were exactly like the images and I love how you had a petite option for shorter people the only downside is that it took lots of time to arrive. But overall... See more

Rated 5 out of 5 stars

Great quality, fast shipping and wide selection. I purchase your products for my girlfriend. We are in our early sixties, very active and young at heart. Your clothes allow her to look very fashionabl... See more

Rated 5 out of 5 stars

I accidentally ordered two of one item and reached out on what my options were. They responded very quickly on the same day with very helpful input and even put my order on hold until i emailed back w... See more

Company replied

Rated 5 out of 5 stars

My daughter loves the clothes from Edikted. Recently we needed to get a different size in a few bikini tops for a vacation and we were able to send back and get new ones shipped out quickly after reac... See more

Company replied


Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

Edikted, is a Gen-Z-orientated online fashion brand, heavily influenced by pop culture, technology, and style. Our team is focused on delivering you the most coveted styles, from clothing to accessories, inspired by the top streetwear looks, modern-day muses, and runway trends. We believe that everyone deserves access to affordable trend-lead fashion at their fingertips, regardless of shape or size.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

My experience with edikted was amazing

My experience with edikted was amazing! The clothing shipped super fast. The quality of the clothes was great. Working with the ambassador program was a great experience, they frequently reminded me of deadlines and that was super helpful!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality!

Ive ordered form Edikted like 100 times and they never disappoint every thing is high quality and also stunning I a hundred percent recommend!!!💕

April 7, 2026
Unprompted review
Rated 4 out of 5 stars

Great Experience!

I loved being able to work with the Edikted Campus team! It was easy to get in touch, and the group is beyond understanding working with students. I loved all of the clothes and have had such a positive expirence working with Edikted!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Long time loyal customer

I have been shopping Edikted online for several years now. I have made many purchases with very few returns. That being said, I follow their size chart listed on every item. I pay attention to the washing labels. I prefer cotton and many of their cotton items have to be washed in cold. For ref I am 5ft 3.5 tall and 105 pounds. Bottoms always fit true to size. If you don't want them to end up shorter don't dry them. If you need them a little shorter just dry them. Size up in tops...as I said, follow size guide provided. Great sales!! Fast ship. Easy returns/ exchanges. I'm not sure why they have so many negative reviews but I've had great experience and really cute clothes. Im older than 50 and can always find something cute. I get compliments every time I wear their clothing.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful service

The team responded on every platform when I reached out. Even though it was not their fault they were quickly able to fix my shipping address and email on file all while being pleasant to communicate with. Will definitely order again due to the ease of this situation.

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

Edikted is shein with a different tag

I went to the edikted store in London, only to discover that almost every top was one that I’ve seen on shein. I was literally walking around pointing at tops going I’ve seen that on shein. Worst part was my friend was wearing a top she had just bought from shein and we found it in store for 29 pounds compared to the 8 she paid. Same exact material, same exact top.
This place is a scam.
Go on edikted and find a top you like, then go on shein and find that exact same top for a fraction of the price.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

Amazing Customer Service. Super friendly and responded to my e-mail within 1 minutes and solved the issue straight away. I absolutely love the brand and their clothing.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE!

I’ve ordered 2 separate items from here. The first was great quality and everything good. The second came damaged, the zipper was broken. I reached out for a replacement and they responded within minutes and offered either a full refund or a replacement. I chose a replacement because my daughter loves the top so much and she’s wearing it to a concert coming up.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing support team

Amazing support team! They got my problem sorted in a day, with super quick reply’s and thoughtful assistance.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Edkited is a great brand

Edkited is a great brand, and they have great customer service! They got back to me in less than 24/7 and the transaction went very smoothly and quickly!

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Quick Replies

I placed an order and forgot to put in my discount code. I sent the edikted team an email and they got back almost immediately and solved my problem!

April 5, 2026
Unprompted review

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