Edinburgh Audiology Rehab Reviews 

49
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Dawn was so patient with my son and really accommodating as we were not able to complete one of the tests so had to arrange to come back. Dawn was so friendly and really put me at ease as a worried pa... See more

Rated 4 out of 5 stars

Edinburgh Audiology Rehab provided fantastic service! Dawn was professional, kind, and thoroughly explained everything during treatment. From ear cleaning to hearing-related advice, the care was excep... See more

Rated 5 out of 5 stars

Dawn was very patient with my son who was initially agitated with having a hearing test. She explained tips and suggestions for us to try at home which led to a successful test and diagnosis at a foll... See more

Rated 5 out of 5 stars

I would highly recommend Edinburgh Audiology Rehab. My mum was almost completely deaf caused by a blockage of ear wax. Due to covid, the GP couldn’t syringe her ears and she was miserable. I contacted... See more

Company details

  1. Health & Medical

Information provided by various external sources

Private audiology clinic for those with hearing or balance conditions. Clinics based in Roslin, Midlothian and Peebles in the Scottish Borders. Offering hearing assessments, ear wax removal, tinnitus therapy, balance rehabilitation, sound sensitivity clinic, discrete digital hearing aids and training courses for professionals


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4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

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4.7

All reviews

(49)

1 review in the last 12 months

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Rated 5 out of 5 stars

I would highly recommend Edinburgh…

I would highly recommend Edinburgh Audiology Rehab. My mum was almost completely deaf caused by a blockage of ear wax. Due to covid, the GP couldn’t syringe her ears and she was miserable. I contacted EAR and Dawn immediately got back in touch and very quickly arranged a home visit. She was so kind and professional and completely restored mum’s hearing and also came back for a follow up. Really excellent service.

June 23, 2020
Unprompted review
Rated 5 out of 5 stars

Great professional service.

I had to arrange an ear syringe for my mother before her hearing test.
The service by Dawn Saunders was amazing.
She was very patient with my mother and also very professional.
I would recommend Dawn to anyone who requires this service.
Thank you.

June 20, 2020
Unprompted review
Rated 5 out of 5 stars

EARing better. Thank you.

Visited EAR with some trepidation but was immediately put at my ease. The professional expertise of both Bev and Dawn gave me the confidence to proceed with hearing aids. What a difference all round! What impressed me most was the fact that the well-being of the client is at the centre of the discussion, not the desire to sell a piece of equipment. Any questions were answered out of their experience and I have felt able to enter small groups now with the confidence that I can hear the general conversation. Regular contact by email after initial fitting also contributed to a feeling of personal treatment.

February 22, 2020
Unprompted review
Rated 5 out of 5 stars

HearIng Assessment

I had sudden changes to my hearing and became overly sensitive to background sounds. When I learnt it would be a long wait on the NHS to begin finding out why, I chose to visit Edinburgh Audiology Rehab.
Dawn has such a friendly and reassuring manner which puts you at ease. A very caring knowledgeable professional focussing on the patient's needs. Wasn't the news I'd like to have received but Dawn was very supportive by identifying what was needed to enable me to deal postively with the changes to my hearing.

February 17, 2020
Unprompted review
Rated 5 out of 5 stars

Hearing Assessments

I recently attended the ‘Ear Edinburgh Audiology Rehab clinic’, I was quite edgy about the whole process prior to my appointment! Without delay, I was taken in and made to feel very relaxed and welcome, by a very friendly and professional audiology team.

After my procedure, the team patiently went through the test report and explained everything clearly in plain English, explaining any big words/medical terms thoroughly and the cause of the problems that had been troubling my hearing/ear issues etc. They also confirmed what could be done to alleviate these issues.

What a great team, an excellent service, solutions, and options for all hearing needs at Ear Edinburgh Audiology Rehab. 100% recommend.

Keep up the good work, thank you once again!

January 8, 2020
Unprompted review
Rated 5 out of 5 stars

BPPV Support and Treatment

My mum's energy levels have been severely diminished by Labyrinthitis relapses over several years. At some point she started to experience BPPV (Benign Paroxysmal Positional Vertigo) which was identified by a GP, however the medication prescribed was ineffective. By chance I received a flyer from Edinburgh Audiology Rehab and I contacted Dawn to discuss how she could help. Dawn systematically assessed my mum's condition and agreed with the GP's diagnosis, and recommended the corrective epley manoeuvre with follow-up home procedures. Dawn's follow-on care was very attentive, including checks between consultations, on-going re-assessment of her improvement and a rehab plan. Mum's quality of life is vastly improved, and the comprehensive approach to treatment met her needs. We greatly appreciate Dawn's help and would highly recommend her.

January 7, 2020
Unprompted review
Rated 5 out of 5 stars

A big step made easy!

Finally took the plunge to get my hearing checked, fed up being on the outside of conversations and pretending to hear what people were saying, and just nodding in agreement! Contacted EAR at Roslin and had a consultation with Dawn who was totally professionalmfrom.start to finish. All tests and results were explained fully and confirmed what I thought i.e. my hearing was substantailly diminished. Dawn talked me through the options and provided a full written report. Dawn found the best hearing aid for my circumstances, explained the package options avaialble and left me to go home and make a final decision. That I did and arranged a follow up appointent where my hearing aid was fitted and how it worked was fully explained. If you have a problem with your hearing I would highly recommend EAR, made straightforward and put at ease from start to finish. Six weeks down the line, i can fully participate in conversations, hear the television at normal volume levels and feel the decision to go to EAR has improved my quality of life.

January 5, 2020
Unprompted review
Rated 5 out of 5 stars

Wax no more!

My son could not hear properly for a couple of weeks. Doctor said it was wax and prescribed almond oil. After using the oil for a couple of weeks and they were not any better we contacted the Edinburgh Audiology Rehab at Roslin. Dawn was brilliant. My son had both ears vacuumed in about 15 mins and came out smiling. He could now hear properly! Fantastic service and would highly recommend.

December 31, 2019
Unprompted review

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