EducUp Reviews 30

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

The website EducUp is very simple and easy to navigate and I would encourage to use them for your ED requirements in your renewal for your licenses . It's my first time to use them and I'm happy of th... See more

Company replied

Rated 5 out of 5 stars

Upon completion, I felt educated by the courseware offered on EducUp, but not exhausted by it. The concepts were broken down into easy-to-understand bite sized nuggets that were effective, and I dare... See more

Company replied

Rated 5 out of 5 stars

I will ABSOLUTELY use EducUp for all my CE classes. I’m so glad they popped up when my renewal was coming up. It was challenging and fun to test my knowledge and gain new skills.

Rated 1 out of 5 stars

Company has difficulty in responding to inquiries . Completed CE course in real estate agent. Certificate had incomplete name, numerous calls still did not correct mistake online. Need to establish... See more

Company details

Written by the company

EducUp is an edtech startup with the mission of making learning easy and fun. We offer accredited courses for insurance agents and mental health professionals, with a practical and up-to-date approach that allows them to meet industry requirements and continue developing effectively.


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3.8

Great

TrustScore 4 out of 5

30 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

The website EducUp is very simple and…

The website EducUp is very simple and easy to navigate and I would encourage to use them for your ED requirements in your renewal for your licenses . It's my first time to use them and I'm happy of the results navigating the exam and lectures. Passed the exam and I would use them again in the near future .

April 2, 2026
Unprompted review
EducUp logo

Reply from EducUp

Thank you so much for your kind words! We're thrilled to happy that you found our service helpful and efficient. Quick responses to inquiries are important to us, and we're glad we could meet your expectations. Your recommendation means a lot, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Very helpful and efficient

Very helpful and efficient. Responded quickly to my inquiries. Highly recommended...

March 31, 2026
Unprompted review
EducUp logo

Reply from EducUp

Thank you so much for your review! Our team will keep working on being the best CE provider for all of our customers

Rated 5 out of 5 stars

This was a wonderful class

This was a wonderful class. Very efficient, easy to use on the iPad and satisfying. The staff is extremely helpful. It’s well worth the cost, which is great. I definitely recommend it.

March 31, 2026
Unprompted review
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Reply from EducUp

Thank you for your kind review! It's a pleasure to help you, our goal is to make your CE journey easier every time.
Best regards from EducUp Team.

Rated 5 out of 5 stars

Greg W. California Continuing Ed Life and Health Insurance

Upon completion, I felt educated by the courseware offered on EducUp, but not exhausted by it. The concepts were broken down into easy-to-understand bite sized nuggets that were effective, and I dare say fun to complete. A+

March 25, 2026
Unprompted review
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Reply from EducUp

It is always a pleasure to be a part of your educational journey. Thank you so much for trusting on EducUp and for letting us know your thoughts about our platform!!

Rated 1 out of 5 stars

Pathetic service - Please avoid

Pathetic service, my CE credits are not reflecting in state portal , only few hours reflected and these guys are not at all helping to fix the issue, i am about to take CE again with new service provider

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great CE site

Very manageable. Easy to use. Testing access easy! Reporting pass/fail instantaneous. Very reasonable cost. And quick reporting to the state. What more could you ask for?

February 14, 2026
Unprompted review
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Reply from EducUp

Thank you so much for your review. Our team will work even harder to become the best option for agents and give you always the best experience!!!
Best regards from EducUp team!

Rated 1 out of 5 stars

Company has difficulty in responding to…

Company has difficulty in responding to inquiries . Completed CE course in real estate agent. Certificate had incomplete name, numerous calls still did not correct mistake online. Need to establish real-estate board notified of completion. Wish to make sure no further contact is needed.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome content...easy to use...love…

Awesome content...easy to use...love it...I will be referring my agents to this site for their CE!!

November 28, 2025
Unprompted review
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Reply from EducUp

Dear Judson Tolmen,
We are so happy to hear that you love the platform!Knowing that our content and user interface made your Continuing Education experience "awesome" is the best feedback we could ask for.
We truly appreciate your offer to refer your agents to us—referrals from professionals like you are the highest compliment we can receive.We look forward to welcoming your team and providing them with the same high-quality, easy-to-use experience you enjoyed. Thank you for your support!
Best regards,The EducUp Team.

Rated 1 out of 5 stars

Awful

Awful, you pass hours in front of a course and the completion remains zero, full of quizzes, no support, no phone calls accepted.

November 11, 2025
Unprompted review
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Reply from EducUp

Dear Martha Russomano:
Thank you for your review.We sincerely apologize for the frustration you’ve experienced with our platform’s progress tracking and our current support availability. We take your feedback very seriously as we strive to provide a seamless experience for all agents.
Regarding your progress, please reach out to us at educup@support.io so we can manually sync your completion status and ensure you receive your credits immediately.We also want to share a few updates and features designed to help:
Efficiency & Flexibility: We prioritize your time and security. Our platform allows agents the option to skip the intermediate quizzes and go directly to the Final Exam if they feel confident in the material. This ensures you can complete your CE in the most time-efficient way possible.
Support Availability: We are currently expanding our team and working hard to make our Support staff available 24/7. We understand how important it is to have a human connection when you need help, and we are committed to making that a reality very soon.Thank you for bringing these points to our attention. We would love the opportunity to make this right and help you finish your requirements quickly.
Best regards,The EducUp Team.

Rated 5 out of 5 stars

By far the easiest and fastest…

By far the easiest and fastest experience I’ve had with CE credits. Mine renewed in December and every year that I have to do this has been extremely stressful due to AEP. I am so grateful this year has been less stressful. Thank you!

November 10, 2025
Unprompted review
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Reply from EducUp

Dear Heather Gonzalez,
Thank you so much for your kind words!We know exactly how demanding this process can be, and we are incredibly happy that EducUp could help lower your stress levels during such a busy month. Our main goal is to ensure that Continuing Education feels like a support system rather than another hurdle on your to-do list.
It’s wonderful to hear that you found the experience to be the easiest and fastest yet. We look forward to seeing you again for your future renewals and wish you a successful and stress-free close to the year!
Best regards,The EducUp Team

Rated 1 out of 5 stars

Beware, Scam!

Scam. They charge you per module (not for the entire course as advertised) once you sign up. No response on their phone or text.

October 31, 2025
Unprompted review
EducUp logo

Reply from EducUp

Thanks for your review. Please, with an inconvenient like this, please write to educup@support.io, so our team can assist you and if the purchase was incorrect, we can provide you a solution, but no , even if you can purchase separate modules, we also have full packages in order to fulfill your CE requirements, and you have to make just one payment in order to acquire your package and get reported. Have a very nice day.

Rated 5 out of 5 stars

Prompt customer service

Prompt customer service; they helped me fix a minor glitch.

July 28, 2025
Unprompted review
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Reply from EducUp

Thank you for your review!! Our team is always glad to know that your experience is being satisfactory.

Rated 1 out of 5 stars

Annoyed and do not recommend

I had so many issues with the app and the website. I only completed 1 lesson and gave up and bought the lessons from xsel solutions. Total waste of my money.

July 9, 2025
Unprompted review
EducUp logo

Reply from EducUp

Good afternoon, dear Victoria:
Sorry for the inconveniences that our platform has caused to you, please, if you have any inconveniences, you can get in contact with educup@support.io , so our team will immediately fix the inconveniences. Thank you for your review.

Rated 5 out of 5 stars

EducUp customer service is fantastic

EducUp customer service is fantastic. Quick resolution when I needed help.

September 29, 2025
Unprompted review
EducUp logo

Reply from EducUp

Dear Trish Black:
Thank you so much for your review, our goal is that our agents are always satisfied with the service that we offer!
Have a very nice day.
The EducUp team.

Rated 5 out of 5 stars

Smooth, Fast, and Reliable

Smooth, Fast, and Reliable – Highly Recommend EducUp!

EducUp made the process of renewing my 215 license in Florida incredibly easy. From signing up to completing the courses, everything was user-friendly and well-organized. The issuance of the certificate and reporting to the Department was impressively fast and smooth — I didn’t have to worry about a thing. I really appreciated how efficient and clear the entire process was. I’ll definitely be coming back to renew again with EducUp in 2027!

June 6, 2025
Unprompted review
EducUp logo

Reply from EducUp

Dear Sergio,

Thank you so much for the detailed feedback and the high recommendation!

We are delighted to hear that EducUp made your Florida 215 license renewal a stress-free experience. We know how critical the reporting process to the Department is, so we’ve optimized our system to ensure it is as fast and reliable as possible.

It’s great to know that you found the platform well-organized and efficient from start to finish. We’ve already marked our calendars for 2027—we look forward to helping you with your next renewal then!

Best regards,

The EducUp Team

Rated 5 out of 5 stars

The experience was incredible

The experience was incredible, in this app each course is made to the maximum to guarantee your learning.

March 20, 2025
Unprompted review
EducUp logo

Reply from EducUp

It's great to know that your experience was incredible! We're really happy that each course met your expectations. We're committed to providing you with the best so you can keep learning and growing. Thanks for trusting us! 💙

Rated 2 out of 5 stars

App is cute, content is lacking

The concept has promise. The app is visually appealing and the gamified experience is fun. But the content leaves much to be desired. SO many of the quiz questions have incorrect answers. The content that does happen to be correct is so surface level I’m not really learning much. There’s a lesson titled “case studies” and instead of reading actual case studies, it’s a lesson about how case studies can be valuable - and that’s it. Some of the content isn’t even relevant to the course - I took a course about NFIP flood policies and there was an entire section about underwriting loans and another about private health insurance options. It feels like a human being with actual experience in the field didn’t even proofread this course, let alone write it. As long as I get my CE credits reported, I’m ultimately happy, but what a waste of possible learning time.

March 6, 2025
Unprompted review
EducUp logo

Reply from EducUp

Hi Catherine,

Thank you for taking the time to share such a detailed and thoughtful review. We truly appreciate your feedback. You’re absolutely right—our app is designed to be disruptive and interactive at its core, and we are constantly working to refine our content to match that experience.

As you noted, these courses are newly launched, and we’ve been actively making corrections, improvements, and expansions to ensure the best possible learning experience. Your insights are incredibly valuable, and we take them seriously. We will be reviewing and enhancing the content of the courses you mentioned to address the concerns you raised.

Your feedback helps us grow and improve, and we appreciate your patience as we continue to evolve. Thanks again for sharing your thoughts!

Best,
Carlos

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