Edureka Reviews 

3,515
•
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, most reviewers were somewhat happy with their experience overall. Many paying customers expressed deep frustration because the customer service team became completely unresponsive once payments were successfully completed. Reviewers frequently pointed out that scheduled live classes often failed to begin on time, leaving learners stuck with unexpected self-paced formats. Some reviewers were happy with the engaging live training sessions and the dedicated guidance received during specific technical courses. These individuals appreciated acquiring practical knowledge and valuable new skills that proved useful for their future career development. However, other participants encountered difficulties regarding rigid scheduling policies and unfulfilled commitments concerning job placement assistance.

What people talk about most

Service

People report negative experiences with the service, noting that users face unmet expectations regarding job... See more

Staff

Reviewers mention ambiguous feedback about staff, noting that while some consumers praised helpful mentors... See more

Customer service

Customers expressed deep dissatisfaction with customer service, noting that support becomes completely... See more

User experience

Customers consistently note ambiguous experiences with user experience, as some reviewers praised the... See more

Payment

Users describe negative interactions with payment, expressing deep frustration as reviewers note that... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Edureka has disabled the traditional Support function and replaced it with community chats. I am not sure how they expect standard support issues to be handled through community discussions, and it... See more

Rated 2 out of 5 stars

My experience with Edureka has been very disappointing. Their service quality drops completely once the course is completed. During enrollment, they promise job assistance, support, and guid... See more

Rated 2 out of 5 stars

I enrolled in Edureka’s PG program after receiving more than 100 calls and countless messages from their team. Before payment, they assured me of complete flexibility—promising that if I was dis... See more

Rated 2 out of 5 stars

I am EST time zone and paid for a LIVE PGP course. However after sign up, I was told there is no class for the time I was told during sign up. Instead I was assigned to a wrong class. After spending... See more


Company details

  1. Business Services

Information provided by various external sources

Edureka provides online training courses for BigData and Hadoop, DevOps, AWS, Hadoop Admin, Cassandra, Data Science, Cloud Computing, Android Development.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

4K reviews

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2.7

All reviews

(3,515)

73 reviews in the last 12 months

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Rated 1 out of 5 stars

I had paid for 10 course deal

I had paid for 10 course deal, now after 2 courses when i try to book further. it is asking for more money. this is ridiculous. i tried to reachout via ticket and also call, no response or just saying thats how it is.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Lifetime Access

Lifetime Access: Learners get lifetime access to course materials, which allows them to revisit and review the content anytime. This is particularly beneficial for continuous learning and reference.

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

PUBLIC WPUBLIC WARNING REGARDING EDUREKAARNING REGARDING EDUREKA


PUBLIC WARNING REGARDING EDUREKA
On 20 June 2025, I enrolled in one of Edureka’s programs and paid the full course fee upfront via credit card. Despite this, on 18 or 19 June 2025, I received an email from Edureka stating that they would deduct another payment from my account on 20 July 2025. Without my explicit consent, they had apparently set up an automatic deduction/direct debit arrangement.
I immediately contacted Edureka to clarify that no further funds should be withdrawn from my account. However, they still deducted the amount on 20 July 2025. Since then, I have been in continuous communication with them, requesting both a refund and the cancellation of any further withdrawals.
Today, 13 August 2025, I received the following disappointing response from Edureka:
“Greetings from Edureka!
We regret to inform you that we could not find any discrepancies as mentioned. The course details were properly discussed before your enrollment. As your request does not fall under our policy, we are unable to accommodate a refund or fee adjustment.
However, as a gesture of goodwill, we can offer you one additional complimentary live course.
Regards,
Shruti
Edureka!”
They have refused to refund my money and are instead trying to push an unwanted course on me. Even worse, they have not confirmed whether another deduction will be made on 20 August 2025.
I have since discovered multiple negative reviews from others facing similar refund-related issues with this India-based firm. I am sharing my experience to warn the public before I take further action.

August 13, 2025
Unprompted review
Rated 1 out of 5 stars

Do not join especially the courses on…

Do not join especially the courses on Agentic AI , there are multiple instructors and very few of them know the content , also there are sales agents on what’s app who will try convince you to join an offer a three day cancellation policy , the cancellation policy is a support ticket and they will not honour the cancellation , also the classes do not have any chat meaning you cannot share messages with fellow learners , the instructor does not even expose his/her linked in profile to reveal credentials

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Edureka exceeded my expectations with…

Edureka exceeded my expectations with its high-quality content and experienced instructors. The real-world projects really helped me gain hands-on experience.
The best part about Edureka is the 24/7 support and flexible access to live and recorded sessions. It made learning very convenient.

July 20, 2025
Unprompted review
Rated 4 out of 5 stars

My encounter with Sreehari Mohan makes…

My encounter with Sreehari Mohan makes me comfortable being a lifelong student of Edureka. He is civil, respectful, and informative when dealing with customers.
Thank you for helping me to register for my AI and ML Postgraduate course. I am considering taking the Agentic Training course.
Kudos Sreehari M. Kudos Edureka.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Edureka’s Cyber Security and Ethical…

Edureka’s Cyber Security and Ethical Hacking program delivered exactly what it promised: a perfect blend of theory, hands-on labs, and real-world scenarios. From foundational topics like TCP/IP and VLANs to advanced penetration-testing techniques with Metasploit, Nmap, and Wireshark, every module was thorough and well-structured. The instructors brought years of industry experience into each session, patiently answering questions and guiding us through complex exploits in controlled environments.

What stood out most was the emphasis on ethical procedures—setting up responsible-disclosure workflows and understanding the legal and organizational frameworks around vulnerability reporting. By the end of the course, I’d not only sharpened my technical skills but also gained confidence in designing secure network architectures and hardening web applications through hands-on exploitation labs.

I highly recommend this program to anyone looking to build a solid foundation in cybersecurity or to enhance their existing skill set with practical, lab-driven learning.

June 11, 2025
Rated 1 out of 5 stars

Stay Far Away from Edureka - Scammers Who Lie and Steal Your Money


Edureka is a complete scam. I signed up for one of their programs that was advertised as a collaboration with Illinois Tech and claimed to have instructors from the USA and other international institutions. That was a total lie. The course was taught by instructors in India who barely spoke understandable English. The material was poorly structured, and it became obvious from the very first session that this was not what was promised.

When I contacted them to request a refund, they blocked me from all communication channels—email, chat, and even phone. They simply stole my money and vanished. There was no way to reach them, no support, no accountability. This is not just bad service—this is fraud.

They use false advertising, fake affiliations, and manipulative sales tactics to trick people into paying for worthless courses. Once they have your money, you’re on your own. Don’t believe anything they say. They are liars, cheats, and scammers.

Edureka are nothing but cheats and liars who use deceptive marketing to lure people into buying useless courses. Please, do not fall for their scams like I did.

Avoid Edureka at all costs. Learn from my mistake.

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

Edureka: Unauthorized Charges and a Relentless Fight for a Refund – A Warning to All

I rarely write reviews, but my experience with Edureka has been so profoundly frustrating and ethically questionable that I feel compelled to share it. What began as an attempt to enroll in a course quickly escalated into a nightmare of unauthorized charges, delayed communication, and a battle for accountability.

In April 2024, I enrolled in an Edureka course. My initial agreement was to pay $350 in two parts, with the first $175 authorized over a phone call on April 8, 2024. Shockingly, Edureka then proceeded to charge my credit card two additional times for $350 each, on April 10, 2024, and April 18, 2024, respectively. These $700 in transactions were completely unauthorized, with no prior approval, email, or notification whatsoever.

The Uphill Battle for Resolution
I immediately began contacting their sales representative, Vishwa, and subsequently the finance team. My initial outreach on April 18, 2024, was met with vague and unhelpful responses. It took until May 9, 2024, for Ben Whitman, the Head of Finance, to acknowledge the error via email. He apologized for the inconvenience and promised action "within 24 hours," including a Root Cause Analysis (RCA) and compensation.

Despite this acknowledgment, follow-up communication from Edureka remained painfully slow and inconsistent. I sent follow-up emails on May 9, 2024, and May 13, 2024, reiterating my demands for a refund, an explanation, and confirmation of a timeline. On May 15, 2024, Ben finally responded, confirming that my $700 unauthorized charge refund had been processed and should hit my account by May 21, 2024, or sooner. While the $700 unauthorized charge refund was eventually confirmed as processed around May 20, 2024, the battle for full resolution continued.

Unfulfilled Promises and Lingering Concerns
My subsequent emails on May 16, 2024, and May 26, 2024, pressed for compensation for my own inconvenience and the promised RCA report. As of May 30, 2024, Edureka has yet to confirm my compensation. The promised RCA report detailing the cause of these unauthorized charges has also not been delivered.

This experience highlights severe issues with Edureka's billing practices and customer service responsiveness. Recovering my $700 in unauthorized charges required persistent follow-up and felt like an uphill battle. The ongoing lack of accountability for my compensation and the absence of a root cause analysis are deeply concerning.

Key Lessons for Anyone Considering Edureka:
Scrutinize Your Card Activity Immediately: Edureka charged me without informing me or seeking consent.
Insist on Written Confirmations for Everything: Do not rely on verbal promises, especially regarding billing.
Be Prepared for Slow and Unresponsive Communication: Resolution only came through relentless follow-up.
My personal experience has been extremely frustrating, and I regret my decision to engage with Edureka. I want to caution others to be extremely vigilant when dealing with this company.

Date of Experience: April–May 2024

Tags: #edureka #unauthorizedcharges #coursescam #onlinetraining #refundissues #studentsbeware #billingfraud #customerdispute #lackofaccountability

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

global support and response is best …

global support and response is best 24/7 round the sun timing.content is best for targetted courses.Great deals.though some content is outdated compared to western offering. But had great experience.Waiting for some availability of courses which i have paid for.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

I had enrolled for AWS Cloud Solutions…

I had enrolled for AWS Cloud Solutions Architect, DevOps offered by Edureka through their online platform, and it was an excellent experience especially as a beginner. The course was structured well, covering both theory, practical knowledge and with hands-on projects that helped me build a solid foundation for the certifications.

The instructors were knowledgeable, and the support team was responsive whenever I had doubts. I would definitely recommend it to anyone starting with cloud as their career.

May 19, 2025
Unprompted review
Rated 1 out of 5 stars

Scam site

Registered for the GenAI course. The course content was terrible. Contacted same day for for a refund. Refund was refused. Two months later I am still being billed. Ask to stop being billed and again got rebuffed. This site is a scam.

March 9, 2025
Unprompted review
Rated 1 out of 5 stars

worst exprience of my life they just…

worst exprience of my life they just need money and dont care whats gonna happen to you they never give you refund and never provide you support all lectures are recorded so best to find a local tutor.

April 24, 2024
Unprompted review
Rated 1 out of 5 stars

Poor support .Trust me I am facing so…

Poor support .Trust me I am facing so much issue to get exam voucher . I have referred my 2 friends as well . But if I know after getting paid they will behave like this . Text me through mail if you need more details about them . I have screenshot of their sales person as well

April 13, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed – Not the Experience I Paid For

I joined Edureka with high hopes, trusting in their promises of a smooth and professional learning experience tailored for working professionals. Unfortunately, the reality has been deeply frustrating and disappointing.

It’s been over three months since I reported an issue with their mobile application — a critical tool for someone like me who depends on flexibility. To date, the issue remains unresolved, and the support team has been completely unresponsive. Multiple follow-ups have led nowhere.

What’s worse, the same team that was constantly in touch during the joining process now simply tells me to "report to the support team" — the same team that doesn't respond. I even called their support number (89517 55400) and waited for 19 minutes with no answer.

As a full-time working professional, my weekends and mornings are precious. I enrolled in this course to learn efficiently, not to spend my weekends stressed out, scrambling for a laptop because the app won’t allow me to join live classes. Because of this, I’m missing valuable interaction with instructors and falling behind with backlogs. And no — watching recordings is not the same when you’ve paid for live, interactive sessions.

This experience has taken a serious toll on me emotionally and mentally. I feel ignored, unsupported, and misled. I paid lakhs of rupees for this course — not for silence, not for unresolved issues, and certainly not for ruined weekends.

I have asked to be moved to the next batch under Mr. Ranjith, and I’m not joining another class until this is resolved.

If you're considering Edureka, think twice — especially if you're expecting genuine support and a seamless experience.

April 4, 2025
Unprompted review

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