Edureka Reviews 

3,515
•
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, most reviewers were somewhat happy with their experience overall. Many paying customers expressed deep frustration because the customer service team became completely unresponsive once payments were successfully completed. Reviewers frequently pointed out that scheduled live classes often failed to begin on time, leaving learners stuck with unexpected self-paced formats. Some reviewers were happy with the engaging live training sessions and the dedicated guidance received during specific technical courses. These individuals appreciated acquiring practical knowledge and valuable new skills that proved useful for their future career development. However, other participants encountered difficulties regarding rigid scheduling policies and unfulfilled commitments concerning job placement assistance.

What people talk about most

Service

People report negative experiences with the service, noting that users face unmet expectations regarding job... See more

Staff

Reviewers mention ambiguous feedback about staff, noting that while some consumers praised helpful mentors... See more

Customer service

Customers expressed deep dissatisfaction with customer service, noting that support becomes completely... See more

User experience

Customers consistently note ambiguous experiences with user experience, as some reviewers praised the... See more

Payment

Users describe negative interactions with payment, expressing deep frustration as reviewers note that... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Edureka has disabled the traditional Support function and replaced it with community chats. I am not sure how they expect standard support issues to be handled through community discussions, and it... See more

Rated 2 out of 5 stars

My experience with Edureka has been very disappointing. Their service quality drops completely once the course is completed. During enrollment, they promise job assistance, support, and guid... See more

Rated 2 out of 5 stars

I enrolled in Edureka’s PG program after receiving more than 100 calls and countless messages from their team. Before payment, they assured me of complete flexibility—promising that if I was dis... See more

Rated 2 out of 5 stars

I am EST time zone and paid for a LIVE PGP course. However after sign up, I was told there is no class for the time I was told during sign up. Instead I was assigned to a wrong class. After spending... See more


Company details

  1. Business Services

Information provided by various external sources

Edureka provides online training courses for BigData and Hadoop, DevOps, AWS, Hadoop Admin, Cassandra, Data Science, Cloud Computing, Android Development.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

4K reviews

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2.7

All reviews

(3,515)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

The live classes as well as the…

The live classes as well as the recording sessions are really helpful. Moreover, I've been shifted to the other batch as per as my request. So, the management is also really good and cooperating.

September 10, 2024
Unprompted review
Rated 3 out of 5 stars

Beware of false promises

I have attended their PRINCE2 7th edition - foundation & practitioner course in the June 2024 batch.

On the good side, their LMS portal is user friendly with lots of features like to initiate discussions, watch recordings and raise support tickets etc., The recorded training content from another batch by a different trainer is very explanatory and is of good quality. This portal can be accessed either via their website or mobile app and with lifetime support for learners. Their support team is very responsive and also keen to obtain feedback after every session.

Problems faced in my experience:

I was given a lot of false information by the Edureka's sales person who sold me the PRINCE2 course and also the same person stopped responding to any of my emails and messages after the payment was made.

I was promised at the time of sale that below benefits are included in the course fees but I realised after the course that they are not included.

1. Five years certification validity if opting for the combined course of PRINCE2 fundamentals and Practitioner.
2. Free mock tests to ensure obtaining the pass mark in the first attempt of the actual exam for both levels.
3. Free membership to log CPD points to aid certification renewals as required.

Adding to that, the quality/standard of the live training provided by the Edureka's instructor for my specific batch is very poor without any structure and remains the same even after many feedbacks over an email / call / portal by many learners including me.

The overall experience is definitely not as expected/promised and the service received is of unsatisfactory level for the amount charged for it and the actual benefits were surely varying from what was promised at the time of sale as indicated above.

Resolution provided to me:

I have then supplied evidence to their support team to indicate my concern. Edureka has then refunded roughly half of my potential loss due to all false information provided to me. I am also given an option to take up any one program from Edureka indefinitely excluding their university and vendor based programs. I am hoping to have a positive experience in that as they have acknowledged to take necessary action so that this poor sales and training experience won't happen for anyone in future.

June 29, 2024
Rated 5 out of 5 stars

Great experience

Had a great experience in learning Selenium Certification. Very knowledgeable instructor. He gave excellent ideas to prep for the interview.

August 1, 2024
Unprompted review
Rated 3 out of 5 stars

Aws saa co3

I enrolled for aws saa co3 is under learning process and good going. Instructor name is ganesh very good educator very unbiased solve every question. Good platform to learn and going to enroll in new certification courses.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

full stack web development internship program

I have completed my full stack web development internship program at edureka.My Instructor Mr Tharun's way of teaching was awesome he shared his experience and knowledge which was very useful to me.I would definitely recommend edureka to others.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Advantageous course

I am very much satisfied with Course - Devops certification training. Live instructor was patient and knowledgeable to clear doubts within the session itself.
Assignments and project were helped understanding the topic thoroughly . Support engineer Suhail also very helpful to clear doubts when were stuck . Overall Experience with Edureka is good .

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

I recently completed an instructor-led PMP Certification training course

I recently completed an instructor-led PMP training program from Edureka, and I am thrilled to share my positive experience. The course was exceptionally well-structured and comprehensive, covering all the essential aspects of project management as outlined in the PMBOK Guide.

Instructor Expertise
The instructor was highly knowledgeable and experienced in the field of project management. Their ability to explain complex concepts clearly and concisely was truly impressive. They provided real-world examples that made the material relatable and easier to understand.

Course Content
The course content was thorough and up-to-date, reflecting the latest industry standards and practices. Each module was designed to build on the previous one, ensuring a logical learning progression. Including quizzes was particularly helpful in reinforcing the material and preparing for the PMP exam.

Interactive Learning
One of the highlights of the program was the interactive learning environment. The instructor encouraged active participation and facilitated engaging discussions. This interactive approach made the sessions more enjoyable and enhanced my understanding of the concepts.

Support and Resources
The support provided throughout the course was outstanding. The instructor was always available to answer questions and provide additional guidance. The supplementary resources, including study guides and reference materials, were invaluable in my preparation for the exam.

Overall Experience
Overall, I highly recommend Edureka's instructor-based PMP training program to anyone looking to advance their project management skills and achieve PMP certification. Expert instruction, comprehensive content, and interactive learning made this an exceptional educational experience.

July 10, 2024
Rated 5 out of 5 stars

AWS certification solutions and robust cloud management

I am satisfied with Edureka. I do recommend. They are flexible with their schedules and they accomodate the requests made to them. Especially I appreciate the customer service, Most of the issues are taken care by Lokesh. He is an active listener, well spoken and understands the problem. He resolved many requests for asap. Overall most of the trainers are good. But I like Rishi my current instructor's way of teaching and very unbiased person when he gives advices. LMS portal is good and very easy to use. Generally so far very good experience. I am also enrolled for Python's Masters program as well. Thanks

August 25, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent institute

Excellent institute, I would recommend Edureka to everyone. They are very flexible, understanding and professional. All my requests related to my course and batch were addressed professionally and in a timely manner.

August 18, 2024
Unprompted review
Rated 4 out of 5 stars

Hello,courses

Hello,
I have brought some courses from the Edureka like sql, mongodb,Linux
Instructor have good knowledge about the courses

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

I recently completed the Data Analysis with Edureka, and I couldn't be more satisfied with the entire experience. From start to finish, the course was well-structured, engaging, and incredibly informative.

I also appreciated the flexibility the course offered, allowing me to learn at my own pace without feeling rushed. The support team was prompt and helpful whenever I had questions or needed assistance.

June 22, 2024
Rated 5 out of 5 stars

I have recently completed my Edureka…

I have recently completed my Edureka Selenium Certification course. It was designed to solve real time projects that we work in companies. Instructor was well organised , helped enhance confidence in us to compete in the job market and make ourselves job ready.

July 19, 2024

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