Edwardes Bros Reviews 

Awesome Company. Products are actually in Stock unlike some other retailers. Fast delivery - Reliable company.

Excellent company; order received in a couple of days and best of all.. product was about £14 CHEAPER THAN AMAZON! I would definitely recommend this shop.

I use Edwardes Bros on a regular bases as an electrical contractor. I've found that they have the best prices online and in store - way cheaper than any of the others wholesalers.
They have excellent stock and a very good delivery service.

Brilliant. Great stock, good prices and delivery is really quick. I have already ordered more than once
Thank you

Fantastic Wholesaler, I sue the online service and find the site really easy to navigate. Dispatch is always quick and reliable. Pricing is very fair.

Many Thanks.

My first purchase from Edwardes and a very good experience. Ordered spotlights yesterday morning, arrived today afternoon. The prices are also very competitive.

We'll be buying more spots for our kitchen extension so if Edwardes have them at good price we will be placing more orders.

When my Fluke T150 electrical tester broke I contacted the manufacturer for repair and they offered a replacement-only option at a "discounted" price. This price was £65 more than what I paid Edward's Bros, I received my new tester the next day, free of charge. The Amazon price for this tester is, again, £48.60 more than what I paid. They certainly deserve praise for their work and will be on top of my list for future purchases.

Great customer service. I had an item develop a fault after six months use and they were very helpful in getting it replaced and refunded. Highly recommended.

Went in yesterday at 4:58pm to ask a quick question about a mains adapter. The lights were off, everyone had their bags and were out. I checked my watch as my query would have taken 30 seconds. The young lad who was locking the door had a very unprofessional attitude and was clearly ‘over’ his shift. I had a simple question that he could of answered but responded with ‘sorry mate, we’re done’. This guy needs a serious lesson in customer service. I will never return and will not recommend. Especially disappointing as I raced as quick as I could after work and was still there just before the actual closing time. I would rather travel a bit further to get my supplies than to be dismissed like my business isn’t needed. Poor practice in the heart of Penge.

Ordered hager consumer unit, didn't enter my email properly. I called the office and Tony the edwardes representative sorted out tracking, advising when delivery would take place and even called when he found out the delivery slot. 10/10. Outstanding

Ordered Aico smoke & heat alarms for 2 houses, 9 detectors and 2 test units. There was a delay with the wireless/battery only units being on back order which was clearly shown on website. Took around 8 weeks for the order to arrive but all in good order and fitted/working perfectly.
No hesitation in recommending the company despite the delay which I reckon was down to demand following the change in Scottish legislation re fire detection in domestic housing, prices very competitive when looking online.

Can’t find cheaper prices for lots of their products (eg Wisebox, downlights)
Always good delivery and always call if there is a delay for stock issues (very rare)

Didn't deliver my order. Didn't reply to my emails. Had to recover funds from credit card company.

Disappointing customer service. Paid £18 (inc £6 postage) for x2 2amp small plugs. One was faulty as broke immediately when attempting to fit. When I explained this to customer service, they showed zero interest in resolving the issue. I was told the items would not be in stock for at least a couple of months and that I wouldn’t receive a refund.

I ordered some armoured cable on Friday. The guy was extremely helpful and I asked about carriage times. He explained although I was within time it would have been silly to pay for Saturday delivery as with Christmas etc it probably wouldn’t arrive until Monday or Tuesday. So ordered and received it early Saturday! Price was lowest I could find and service excellent. Fully recommend

I came across Edwardes 3-months ago and I have to say they are the best independent retailer out there. They have a very broad product catalogue, with real-time stock volumes, prices are competitive and to top things off they offer next day delivery as standard! I have since made two purchases from Edwardes and look forward to using them again in the future. You will find it hard to get a better service from elsewhere. Highly recommended.

I purchased a few items recently and was pleased with both the price and quick delivery. There was a fault with one of the items and a replacement was dispatched to me the same day as reporting the issue with excellent communication. A level of customer service that is hard to find these days. Impressed!

I have used Edwardes quite a few times in the last few years and they have always been excellent.

They dispatch quickly and their prices are competitive.

On the few occasions I have sent them an email enquiring about a specific product they have always replied quickly.

A top notch company.

Excellent service and competitive prices

I scoured the net for a particular steel enclosure and whilst other suppliers were quoting prices and leadtimes, Edwardes had it in stock at the right price, shipped the same day and was in my hand by noon the next day as promised.

Fantastic service

Used the Penge branch and they gave me a superfast delivery for urgently required spotlights. Very, very polite and knowledgeable staff. Always happy to help and will definitely use them again. Thanks again.