Thank you so much for amazing first class service. Great communication regarding my order, my resizing request and delivery all within a very quick timeline. The ring is stunning and of amazing qualit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic customer service, and communication from Oscar. He kindly resized the ring with no issue and sent it so it would arrive whilst I was at home. The ring is beautiful, packaging lovely, and cam... See more
Attentive knowledgeable jewellers. Unique pieces at obtainable prices. I purchased 2 Sapphire rings, the pictures didn’t do them justice. The depth of colour are absolutely exquisite. So pleased I bro... See more
Wonderful customer service from Oscar and great attention to detail throughout the process. Kindly sent some more video/angles when asked. Also generously included some restoration work on one of the... See more
Company details
Written by the company
At Edwards Jewellers London, we offer a wide range of jewellery to suit every style, from vintage and antique pieces to modern designs. We also provide a bespoke service, working with you to create unique jewellery tailored to your vision. As an online retailer, we aim to make your shopping experience smooth and personal. Our fully equipped workshop allows us to quickly handle adjustments and complete bespoke work to the highest standard. Whether you’re looking for a special piece or want something custom-made, Edwards Jewellers London is here to help. Explore our collection and services today.
Contact info
4.7
Excellent
27 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous ring
Fabulous ring - though sadly not quite right for me. Great comms throughout and quick, hassle free refund. Would happily buy from them again.
February 26, 2025
Really glad I bought from Edwards…
Really glad I bought from Edwards Jewellers
I needed my ring for the next day and emailed to enquire this was met with a reply of no problem at all ring would be posted out using guaranteed next day by 1pm at no cost to me! Absolutely lovely company and my ring arrived next day it’s beautiful
December 30, 2024
Really happy with my purchase
Really happy with the bracelet I bought. It’ll be such a lovely gift! To top it off the service was helpful and the delivery quick. Will definitely shop here again!
November 21, 2024
Unprompted review
Excellent service, beaufiful necklace
Quality of the necklace is outstanding, service and delivery was prompt and secure. Very happy with my experience, will be shopping here in future for my wife.
June 10, 2024
Unprompted review
Really happy with my ring
Exactly like the photo! I’m really happy with the ring.
Ordering was simple, and delivery was super fast. I’d definitely buy from here again!
December 1, 2024
Unprompted review
Great service and great product
Great service and great product. Really happy with everything!
December 16, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.