EE Glazing Ltd Reviews 746

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 325 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their hard work and polite interactions. The service provided is frequently described as excellent, with many appreciating the clear communication, smooth installation process, and thorough clean-up after the work is completed. Reviewers are particularly impressed with the high quality of the products, noting that the windows and doors are well-made, sturdy, and significantly improve their homes' warmth, quietness, and appearance. However, some customers also noted issues with sales tactics, describing them as pushy or involving sudden price reductions to pressure immediate decisions. A few other people also felt that the overall experience was unprofessional, citing concerns about product quality, such as leaky or ill-fitting windows, and a lack of follow-up after installation.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising the professionalism, efficiency, and... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the products'... See more

Product

Customers consistently note positive experiences with product quality and appearance, with many expressing... See more

Price

People report ambiguous experiences with price, with some customers finding the quotes fair and competitive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We had all our windows replaced on 3rd Feb by Darren, Simon, Cameron and Ollie. They did a grand job considering the awful weather and did their best to clean up afterwards. Luckily I had their sale... See more

Company replied

Rated 4 out of 5 stars

I couldn’t be happier with the service from EE Glazing. From start to finish, the team was professional and friendly. The consultation was clear and honest, with no hidden surprises, and the insta... See more

Company replied

Rated 5 out of 5 stars

I had my windows replaced today by EE Glazing and I have been very happy with the experience. The installing team of Darren, Simon and Oli did a professional job and were friendly and polite in what w... See more

Rated 5 out of 5 stars

We have just had 11 windows replaced by Darren, Simon, Cameron and Oli. The team were friendly, efficient and hard working. Clean up was good and no redecoration/touching up required. When problems... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Conservatory Specialist
  3. Door Supplier
  4. PVC Windows Supplier
  5. Roofing Contractor
  6. Window Installation Service

Written by the company

EE Glazing provide a huge range of double glazed windows, doors and conservatories. Our philosophy is to be uncompromising when it comes to quality. Providing the very best customer service will always be our top priority.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

746 reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

High quality products and good customer service.

Had 2 doors and 2 windows fitted by Barry and his team. The work was done extremely well and the area was left tidy after the works had been completed. The products themselves are high quality and we love our products.
We had one issue with our experience but this was rectified quickly without any aggro. What had occured was an admin error with the order and, as a result, we received the wrong coloured front door. When we informed them of the issue they offered to replace the door but, in our situation, we received a refund and kept the door due to the fact that we, fortunately, liked the colour of the door we received.

Would certainly recommend and we have further works being carried out by the company later next year.

November 21, 2025
Unprompted review
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Reply from EE Glazing Ltd

Thank you for sharing your feedback with us. We are pleased to hear you have been impressed with service and products and we will be sure to pass your lovely feedback on to the team. We will be delighted to work on your future home improvements next year.

Rated 5 out of 5 stars

Couldn't be faulted.

Wonderful bunch of fitters, Darren, Simon, Cameron and Luis. Polite, careful and fun, and astonishingly tidy!! Answered our questions, arrived on time fully equipped. Would recommend the company, products, and fitters especially. Windows and doors look wonderful, front composite door lovely. Love Gran and Grandad (Brian and Pam)

November 25, 2025
Unprompted review
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Reply from EE Glazing Ltd

Thank you for sharing your detailed review with us following your recent installation. It is great to hear how impressed you are with your new windows and doors, along with the service provided. We will be sure to pass on the feedback to the team. Many thanks

Rated 5 out of 5 stars

The glaziers were very experienced with more than 20 years experience

The glaziers were very experienced with 20 years experience and worked through their lunch hour to ensure they finished in one day. They were organised with each of the four tradesmen working in tandem.Darren was extremely helpful in sorting out for me who to contact to discuss two major problems with head office.The others in group were Simon,Cameron and Harvey.

November 21, 2025
Unprompted review
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Reply from EE Glazing Ltd

Thank you for sharing your review with us, we are pleased to read you have been happy with your recent installation and the work carried out by the team. We will be sure to pass on your lovely feedback. Many thanks.

Rated 5 out of 5 stars

Very happy with our little Porch extension

Very happy with our little Porch extension, everyone throughout each stage, from the salesman to the office staff, door fitter and the builders were really friendly and helpful.
The product (doors and windows) are great quality.
The builders Tom, and Joe, were absolutely awesome, they matched the bricks perfectly, did a fantastic job on the inside and outside, the final result is perfect. They were really friendly and tidy, leaving everything clean and tidy between visits. They were happy to answer any questions and discuss what was going on at all times.
We would definitely recommend ee glazing, the fitter and the builders.
We will definitely use this company again when needing new windows/doors and we will be requesting Joe, and Tom, if we need building work.
Thank you to all the team involved.

Only bit of feed back is make sure the salesman/person, knows a bit more about time lines for the work to be completed. Not too much of an issue for us, as we expected the work to take longer than a week!! But some people may need a more accurate time scale to make plans.

October 16, 2025
Unprompted review
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Reply from EE Glazing Ltd

Thank you for your feedback Amy. Its great to hear that your are happy with your new porch and the work carried out by the team. Thank you for sharing your point regarding timescales. We continually use feedback to improve customer service and we are grateful for the review. Many thanks

Rated 5 out of 5 stars

No pushy sale, quick installation, good aftercare

An overall great service from the company from start to finish. Our first contact was Ethan who came out to "sell" us their windows. Lucky for EE glazing, he wasn't pushy, and did a great job of laying out the facts and describing the process. He really was great and at no point did we feel pressured to do anything, a real credit to the team. Next the surveyor came out and measured up. Very polite, very respectful, and even gave us some of his own advice on which hardware would work well with our house and choices. He booked us in for an install 3 weeks later, as we asked for it to be done ASAP. Installers arrived bright an early, and completed the front, back, and side windows in a little over half a day. These guys are quick, no doubt about that. Finally, the after care. We needed a slight adjustment on the front door, and a handle that was fitted upside down. We didn't notice these until after the installers had left. A call to EE glazing had an engineer out to us within a week to solve these two issues. No fuss, just got the work done.

We expect to use them again next year to knock out a downstairs window and replace with French doors. Ethan was out right away to price this up, and our quote will last just under a year. Top service!

November 3, 2025
Unprompted review
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Reply from EE Glazing Ltd

Thank you so much for taking the time to share your review. We’re delighted to hear that every step of the process—from Ethan’s visit, to the survey, installation, and aftercare—met your expectations. Your feedback means a lot to our team and we look forward to helping you again when you're ready for the French doors. Many thanks

Rated 5 out of 5 stars

We had our house fitted with EE glazing

We had our house fitted with EE glazing the fitters were Darren,Simon,Cameron and Tony They did an excellent job very professional The finish was absolutely perfect I would happily recommend then they also cleaned everything up afterwards and they were really friendly. We are very very pleased. Thank you

November 18, 2025
Unprompted review
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Reply from EE Glazing Ltd

Thank you for sharing your lovely feedback with us Sally. We will be sure to pass this on to the team. Many thanks

Rated 4 out of 5 stars

Professional skilled fitting team…would reccomend

I had 6 windows replaced with tilt and turn in a small cottage this week on Tuesday.
The fitters,Ryan and Niall were 5*!
They arrived in awful weather and cracked on immediately, working v efficiently as a team.
Professional and precise, and clearly enjoying their work.
They completed the entire job within 5 hours, not even stopping for a break.
I was v impressed by their skill and attention to detail; and they cleaned up every last speck when they had completed.
Ryan & Niall were polite, friendly, and respectful to my property, a real asset to your company.
I am delighted with the result, and already appreciate the difference in having extra light, and improved heat and sound insulation.
I have removed a star alas…nothing to do with the fitters… I had specified on the contract that the dining room window should be fitted with an ex large cat flap as I have 5 big cats. Unfortunately they are too wide for the standard flap fitted! 🦁🐷; so unable to freely access their outdoor catio as planned 😿
So I really hope that EE Glazing can resolve this issue as it was a key factor in my decision to have downstairs windows replaced.
Apart from that, I would reccomend this company, especially for the professional skill and attitude of the fitters.

November 11, 2025
Unprompted review
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Reply from EE Glazing Ltd

Thank you so much for your lovely review. We’re delighted to hear how impressed you were with Ryan and Niall — we’ll be sure to pass on your kind words. We’re also really pleased that you’re already noticing the benefits of the new windows.
We’re sorry about the issue with the cat flap and aim to get this resolved for you promptly. Many thanks

Rated 2 out of 5 stars

Sales pitch was a joke memorised out of…

Sales pitch was a joke memorised out of a manual, and overstayed his welcome. An appt that was supposed to be 30 mins, he was there for 80 mins. Despite me wanting to cut the crap and want the actual price, he insisted on the “theatre” of getting from 19k for 7 windows, three calls to his “boss” went down to £6,400. Joke. Just a bit of straight honesty.

November 14, 2025
Unprompted review
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Reply from EE Glazing Ltd

Thank you for taking the time to share your review.
Our appointments are designed to give a full, clear picture of the products, options, and budget range, so customers can make informed decisions — our sales designers always share as much information as they can, not to rush through something as important as choosing new windows.
The pricing steps and product details are part of ensuring everything is fully understood and we offer a variety of products in different price ranges depending on customer budget. We can reassure you, it is not unusual nor dishonest to be able to offer you a variety of cheaper and more expensive styles and being able to offer multiple options to our customers.

Rated 5 out of 5 stars

Amazing From Start to Finish

From the first sales appointment to the windows being fitted we couldn’t have had an easier time.
We needed our windows doing for years and was always “we’ll do it someday” luckily a random knock on the door made that day the day!
That evening we had the sales guy Ethan round who was really friendly, extremely knowledgable and couldn’t do enough to ensure we got what we wanted and not what he wanted to sell (extremely rare I know). Within a week the survey was done and a date 3 weeks ahead was in the calendar to have them fitted. Fitting the windows seemed like a breeze for the 2 chaps that turned up though through no fault of their own they arrived a little later than planned due to van issues, they still managed to fit the 4 new windows and a door within the afternoon so we could enjoy the fireworks that evening! Windows and door are amazing and it’s made us change our mind about getting the rest of the house done and 2 days after the first fitting we got Ethan back designing the rest of them! Remainder of the house now booked in for 3 weeks time! Absolutely amazing company and cannot recommend them highly enough! No pushy sales tactic just friendly advice on what might be best for us! Can’t wait for the remainder of the house to be sorted ready for the new year!!

November 5, 2025
Unprompted review
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Reply from EE Glazing Ltd

Thank you so much for your review. We’re thrilled to hear that your experience was smooth from start to finish and that Ethan and the fitting team made everything easy. It’s great to know you’re impressed with the new windows and door.
We really appreciate your recommendation and look forward to getting the remaining work completed for you. Many thanks

Rated 5 out of 5 stars

Had 2 double glazed windows fitted

Had 2 double glazed windows fitted. Tom the fitter arrived punctually & was very professional with his work and was friendly. He kept me fully informed as to what was happening and the finished work was excellent. House was left tidy.

November 13, 2025
Unprompted review
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Reply from EE Glazing Ltd

Thank you for your review. We are pleased to hear that you have been impressed with the service and products provided and we will be sure to pass the feedback on to the team. Many thanks

Rated 5 out of 5 stars

Very professional company

Very professional company, installation went smoothly and the guys tidied up everything, very happy. Great job by Darren, Simon, Cameren and Oli. Would recommend

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Mr Jack Bennett is a Senior Designer…

Mr Jack Bennett is a Senior Designer with EEGLAZING
He made a visit to my home and asked if l would be interested in new safer windows.He was very knowledgeable what he had to say,and made it very understandable to me!
I made a date for having my first fitted window, which was a priority and my front bedroom! It was measured and l made a date when it would be delivered and fitted! I am very pleased with the window ! I now had the rest of the windows now measured up which will be fitted in the future months

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT !

A great experience, Ryan and Niall are great craftsmen, replaced 6 downstairs windows in under 7 hours, and the old aluminium windows were hard to get out ! They worked nearly non stop and did a very clean job. Good to know that there are still some great workers to be found in our country in this day and age !

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

A very professional job from start to…

A very professional job from start to finish. Fast, clean, polite and great value for money. Could not recommend highly enough. The team worked long into the evening to get the job done so big thanks to Darren, Simon, Cameron, Oli and Harvey. Superb all round.

November 11, 2025
Unprompted review
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Reply from EE Glazing Ltd

Thank you for sharing your review with us Jayne, we are so pleased to hear how impressed you are with the product and the value for money. We will be sure to pass on your feedback to the team involved.

Rated 1 out of 5 stars

Despite having a ‘no cold callers ‘…

Despite having a ‘no cold callers ‘ sign displayed, the sales man came to my house and tried to arrange for a quote this week. When telling him I was not interested this week but had a number on the leaflet so would call when I was ready he took the leaflet off me and told me that he ‘wouldn’t bother then’ as I could only have a quote this week. Great sales tactics and despite having considered getting my windows replaced in the new year, I won’t be going to EE glazing . Best the company employ salespeople that are not so rude. Oh and as an aside he also referred to my neighbours by the colour of their skin!! How rude and ignorant was that ?

November 10, 2025
Unprompted review
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Reply from EE Glazing Ltd

We’re very sorry to read that your recent experience did not meet your expectations.

We have requested further information from you in order for us to be able to verify the experience and look into the suggestions made in your review promptly.
This is certainly not typical behaviours EE Glazing staff would display and as you can see from our positive reviews, does not reflect the usual customer service that EE Glazing offer.

Please know that we take all feedback seriously and will ensure that your comments are shared with the relevant team for review and follow-up. Our intention is always to offer a helpful and respectful service.
Regarding our quotations, we can confirm that our standard quotes remain valid for 12 months; however, some promotional or seasonal offers do have limited time frames. We apologise if this was not made clear at the time.
Thank you again for bringing this matter to our attention. All of our customer feedback is invaluable in helping us maintain the standards we strive for.

Rated 4 out of 5 stars

Polite and efficient installers

Polite and efficient installers. Did an excellent job. Clean and tidy. There was a bit of a mix up with the glass but it was put right with no fuss.

August 26, 2025
Unprompted review
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Reply from EE Glazing Ltd

Thank you for sharing your feedback with us Mark. We are sorry to hear there was a mix up with your glass. Glad to hear all was corrected promptly for you! Many thanks again for taking the time to share a review with us.

Rated 1 out of 5 stars

Extremely poor workmanship

Installers didn’t fit windows correctly, I have photographic evidence with no insulation on all nine windows and to top it off they installed door frame with nail sticking out if it. Installers have no pride in their workmanship, and no respect for the customer or the property. The firm will send out installers to repair make good, but when you have to call them several times for several different things that you notice and another installer notices it’s really not good!
I wish I hadn’t changed the windows for the grief and hassle it has and continues to cause a year later!

November 9, 2024
Unprompted review
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Reply from EE Glazing Ltd

We are sorry to read about your experience and the frustration this has caused. EE Glazing aim to deliver high-quality workmanship and service, and it’s disappointing to learn that your expectations have not been met.
Your feedback has been shared with our installation Manager and I understand that an appointment has been scheduled with you for this week for you to address your concerns raised.
EE Glazing are committed to resolving any outstanding matters to your satisfaction promptly.

Rated 5 out of 5 stars

07/11/2025 the team of Darren

07/11/2025 the team of Darren, Simon, Cameren & Luis arrived on time and set to work immediately.
9 large windows (2m high) and a new door opening were finished in the day.
very polite and extremely tidy. work finished to a high standard.

November 7, 2025
Unprompted review
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Reply from EE Glazing Ltd

Thank you for sharing your feedback with us Philip. We are pleased to read of your positive experience and we will be sure to pass this on to the team involved.

Rated 5 out of 5 stars

Needed to change my plans ...for possible customers...I had a great…

for possible customers...I had a great expeience with a great salesman ...made an order and signed a contract felt it was a great deal ..however some lack of research on my finaces meant i had to cancel after a couple of days ...I can say i couldnt have been treated better ...no quible and very understanding people right throughout the company at all levels and received a nice meassage from the chap who didnt buy anything off !
no pressure to reconsider just great fair treatment ...they have my deposit no problem ...
very refreshi to know that there are good?people out there !

November 6, 2025
Unprompted review

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