We had all our windows replaced on 3rd Feb by Darren, Simon, Cameron and Ollie. They did a grand job considering the awful weather and did their best to clean up afterwards. Luckily I had their sale... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
EE Glazing provide a huge range of double glazed windows, doors and conservatories. Our philosophy is to be uncompromising when it comes to quality. Providing the very best customer service will always be our top priority.
Peregrine Road , IG6 3XH, Romford, United Kingdom
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had windows and patio door replaced recently.
The guys, John and Martin, were very efficient and helpful. They cleared up after their work and I am very pleased with the results.

Reply from EE Glazing Ltd
Over the last two days Darren, Simon, Cameron and Oli have worked tirelessly installing twenty windows. Very polite and helpful, took away old windows and hoovered at the end of each day. A good experience from beginning to end. We would welcome anybody to view the windows.

Reply from EE Glazing Ltd
We had all our windows replaced on 3rd Feb by Darren, Simon, Cameron and Ollie. They did a grand job considering the awful weather and did their best to clean up afterwards.
Luckily I had their salesman return a few days later to give us a price for some further work. I was able to say that the bathroom window hadn't been cleaned on the outside, but I couldn't reach it. Ethan showed me how you can slide the opening window across and how the vents work. Only reason for 4 stars is perhaps there should be a short manual that comes with the windows. Otherwise the windows are absolutely first class.

Reply from EE Glazing Ltd
Darren, Simon and Cameron fitted 5 windows and a door today, on my parents house, and they did an excellent job. It was a pleasure to meet them.

Reply from EE Glazing Ltd
Today Tony came to replace a manufacturing issue and finalise the works on my windows and front door, he was very friendly, efficient and kept the space clean while working. Thank you Tony

Reply from EE Glazing Ltd
We had all our windows replaced today by a top team of Darren, Simon, Cameron and Ollie. They arrived on time and worked tirelessly throughout the day completing the job with a clean and tidy up. Would highly recommend.

Reply from EE Glazing Ltd
2nd Feb, Chris, Stanley and Luis arrived very promptly to replace our 25 yo conservatory roof, with new glass panels. The job was quoted to take 2 days. I was astonished to see them complete this job by mid afternoon. These 3 lads were great in that they were courteous and polite, clean and tidy and professional and were a credit to EEGlazing. The whole process was completed with no hitches, great communication from the company, and no dramas on the installation. I would definitely use this company again.

Reply from EE Glazing Ltd
Jack, TJ and Lewis worked diligently with obvious skill. It was a shame that some glass was cracked and one was wrongly measured. This did not disrupt the fitting, which was completed in 4 days. It was a big job with 15 windows, a door and patio door. I was amazed at the lack of making good needed and how nice it all looks. We are delighted with the result.

Reply from EE Glazing Ltd
What a team(Darren /Simon/Cameron)
First class in all ways
Could not of got better service

Reply from EE Glazing Ltd
They were prompt and kept working solidly- removed all debris.
The only reason for missing 5 stars is the amount of sticky stuff that I struggle to clear from surfaces. A bottle of spirit/ remover would be helpful

Reply from EE Glazing Ltd
Today we had all our window fitted by Darren, Simon and Cameron they were very polite friendly respectful of our house and did an amazing job on fitting all our windows.
We couldn’t rate this team enough

Reply from EE Glazing Ltd
Wrong colour door, missing a window and repeated phone calls asking if I wanted anymore work done before resolving the ongoing issues.
21st July the work was carried out. Wrong colour door was fitted and a window was missing from the order. During the time it took to get this finally resolved I received multiple phone calls asking if I wanted anymore work done to the rest of the property. All ignoring the ongoing issues and that I've repeatedly said I wouldn't use this company again.
I previously wasn't going to write a review but to get a phone call 6 months later to ask how my experience was and if I wanted anymore work done on the property with the man on the phone just hanging up in the end after telling him about my experience. Here I am.
I was also suckered into buying triple glazed windows to reduce the noise of a nearby road but due to the air vents that are required the road is now probably louder. After being repeatedly told that it would reduce noise by X% I'm realising now these guys just make it up as they go.

Reply from EE Glazing Ltd
A job well done. Installer, Tom arrived promptly, worked efficiently and left the site clean and tidy. He was friendly and approachable.

Reply from EE Glazing Ltd
We had our bay windows and upstairs bedroom windows and one on the upstairs landing put in today. There was a team of 3 employees Darren, Simon and Cameron who arrived around 8.40am.
The job was finished approximately 5pm. The guys worked really hard and their team work were excellent and wouldn't finish until they checked every part of the job. We are extremely happy with the windows and the teams work. I would recommend EE Glazing.

Reply from EE Glazing Ltd
Such an amazing team, Darren, Chris and Luis they did a great job.

Reply from EE Glazing Ltd
I continue to be delighted with the service, quality, and value offered by EE Glazing. They have just completed my conservatory, having previously installed my windows, and once again they exceeded my expectations.
From the initial introduction with Jack, through the survey, and on to the installation by Chris, Andy, and Lewis, every stage was handled with professionalism and care. The quality of the workmanship, attention to detail, and finishing touches were exactly as promised. This consistency is why I have returned to them time and again.
The respect shown for both me and my home was genuinely appreciated. As is often the case, it was the small things that made the biggest difference, maintaining cleanliness throughout the work, treating my home with care, and leaving everything spotless and tidy (including the loo!!!).
I was also delighted to meet Taffy, who took the time to visit and ensure everything was satisfactory following the installation, very much a personal touch. A thoroughly well-deserved five stars.

Reply from EE Glazing Ltd
we booked to have 3 doors replaced. Ordering was straightforward and helpful. The fitters, Darren, Simon and Cameron and the 2 men who came the first time were all polite, efficient and quick. They tidied up afterwards and we are very pleased with the result.

Reply from EE Glazing Ltd
On time. Very polite and helpful in all aspects of fitting doors and windows .
Went beyond expectations.
Thank you Darren, Simon,Cameron and Harvey

Reply from EE Glazing Ltd
Had windows and doors fitted today, fitters came early and got straight on with the fitting and had them finnished by end of the day. Thank you Darren,Simon,Cameron and Luis. highly recommended

Reply from EE Glazing Ltd
They arrived super early. Put down the carpet protection and just worked hard all day. It was Ryan and Niall who were really nice. The windows look absolutely fabulous. Really delighted with them.

Reply from EE Glazing Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.