Customer service makes this experience 5 out of 5. Dealt with a lady called Natalie that went the extra mile finding out everything we needed with a ventilation system and kept her awesome attitude... See more
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We are the online store for ventilation & heating equipment. Free UK delivery, free expert advice and great deals on the best range of fans, air terminals & heat recovery units.
Contact info
United Kingdom
- 0161 818 2050
- hello@efans.co.uk
- efans.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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efans were great
efans were great. From placing the order to receiving my new fans couldn't fault them. I'm an Electrical Contractor so I'm buying replacement fans on a regular basis so will be using efans from now on.

Reply from eFans Direct
Always quick to react to Orders and…
Always quick to react to Orders and have recently solved an issue we had - efficiently and with no fuss.
We would recommend Efans to anyone that want quick, efficient and trustworthy service.

Reply from eFans Direct
We have been using efans for the past…
We have been using efans for the past couple of years supplying us with all our pivs wall mount and loft and they’re always delivered on time. Great company we won’t use anyone else.

Reply from eFans Direct
CLEAR AND PRECISE WEBSITE
CLEAR AND PRECISE WEBSITE, EASY ORDERING AND VERY COMPETATIVE PRICES.
100% HAPPY CUSTOMER AND WILL BE A RETURNING ONE.
Simple and easy ordering online with…
Simple and easy ordering online with great competitive prices
Quick and hassle free delivery
Would highly recommend
Good all round experience
I found the website to have all of the technical specifications I needed to review my project. Ordering and delivery was straightforward and speedy.
Quick response to emails and quick…
Quick response to emails and quick production, understood my requirements and good value.
A great fan of Efans direct I bought a…
A great fan of Efans direct I bought a vent axis PIV vent and the mould and moisture in my house is completely gone we no longer have mould the house functions better with minimal central heating and we have already started to save on our bills for using less energy, I was sceptical at first of this tech but now I get it had changed our house and made winter not such a fright anymore, this system is great if your suffering from mould get one,
I can fault Efans direct they sent it quickly well packed and tracked fantastic choice and had what I wanted in stock, great seller and easy to buy and get what you needed. 5 stars all the way
great service would use again
Excellent service and very competitive…
Excellent service and very competitive prices. Highly recommended.
Fast delivery and goods as described
Job Done
They had what I wanted in stock. I ordered it . The price was right. It arrived quickly and all as promised. Job done.
Fast service and great products
Impressive service
Very impressive service, quick dispatch and delivery. Fair and reasonable P&P for small orders. Would defo use again :)
Just what we needed
Had a query about a product so called up. They called me back with an answer within 20mins, I went ahead and ordered, product arrived swiftly! Great!
Great product that does what it says on the tin!
Easy to order! Competitively priced! Delivered quickly! Easy to fit (Even for an amateur)! And best of all, does the job it was designed for! House feels fresher, no condensation, no mould and seems to have stabilised the temperature in the house although this might just be a coincidence as it’s early days? Very happy with my PIV and will be fitting one in the near future in my daughters house 😃😃😃😎
I originally sent an email and followed…
I originally sent an email and followed with a phone call. I spoke to Geoff and he was very helpful. He requested more photos and subsequently contacted the supplier to manufacture the filters I needed. He communicated with me the entire time and eventually I received the orders earlier than expected. Very pleased with the service.
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