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Company details

  1. Electrical Equipment Supplier
  2. Home Automation Company

Written by the company

A EFICILUX é a loja online de Iluminação LED, Material Elétrico, Domótica e Automatismos, com envio em 24/48h. Qualidade e preços baixos.


Contact info

4.8

Excellent

TrustScore 5 out of 5

162 reviews

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Rated 5 out of 5 stars

Quick and easy to buy

Quick and easy to buy

February 26, 2026
eficilux.pt logo

Reply from eficilux.pt

Estimado, Stephen Robinson.

Muito obrigado pela sua avaliação. Ficamos muito satisfeitos por saber que o processo de compra foi rápido e simples.

Trabalhamos diariamente para tornar a experiência de compra o mais fácil e eficiente possível, por isso é muito gratificante saber que correspondeu às suas expectativas.

A sua opinião é muito importante para nós e motiva toda a equipa a continuar a melhorar e a prestar um serviço de qualidade.

Estamos sempre à disposição para o ajudar no que precisar. Conte connosco.

Atenciosamente,
A Equipa EFICILUX®

Rated 5 out of 5 stars

All as described

All as described, quick delivery.

January 17, 2025
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Reply from eficilux.pt

Estimada Anna.

Muito obrigado pela sua avaliação tão positiva! Ficámos muito satisfeitos e é extremamente gratificante saber que os nossos produtos e serviços corresponderam às suas expectativas.

A sua opinião é fundamental para nós, e motiva-nos a continuar a melhorar e a oferecer um serviço que vá ao encontro das suas expectativas.

A sua confiança e recomendação são uma grande motivação para toda a nossa equipa.

Estamos sempre à disposição para a ajudar no que precisar. Conte connosco para continuar a receber um atendimento eficiente e soluções eficazes.

Esperamos ter o prazer de atendê-la novamente em breve.

Atenciosamente,

A Equipa EFICILUX

Rated 5 out of 5 stars

I submitted the return form and…

I submitted the return form and requested a return 8 days ago and have not heard back from anyone!

***Update**
Your response is inaccurate. the refund you mentioned was for those items that never shipped. The return I requested was for the item you shipped to me 6 days late, even though I paid for overnight shipment. I followed instructions, filled out the form, signed it and send it to you. Even though your process was purposely made to make it burdensome and difficult to deter returns as a tactic, I followed it and No one ever replied to me to say Anything! I have all the emails and correspondent to prove if anyone wants it!

***Update 28-08-2024***
I want to thank Miguel Figueiredo from eficilux who reached out to me and facilitated the return of the item and processed the refund immediately upon receipt. He also provided DPD label!
Thank you very much Miguel.

Armin

July 31, 2024
eficilux.pt logo

Reply from eficilux.pt

Exmo. Sr. Armin Sohrabi,

Agradecemos o seu feedback, embora consideremos a avaliação realizada algo inadequada, tendo em vista que o seu pedido foi processado rigorosamente de acordo com as diretrizes estabelecidas na nossa política de Trocas e Devoluções.

Cumpre-nos ainda salientar que a leitura desta política foi recomendada antes da submissão do formulário, e os Termos e Condições foram aceites por V. Exa. no momento da compra.

Informamos que o valor de 29,63€ foi prontamente reembolsado, conforme solicitado.

Estamos, como sempre, ao dispor de V. Exa. para quaisquer esclarecimentos adicionais e reiteramos o nosso compromisso em continuar a melhorar os nossos serviços para melhor atender aos nossos estimados clientes.

Com os melhores cumprimentos,
A EFICILUX

Updade 29-08-2024

Dear Mr. Armin Sohrabi,

We sincerely appreciate your feedback and deeply regret the initial dissatisfaction you experienced with our return process. We understand that the situation was frustrating, and we apologize for any inconvenience caused.

However, we are very pleased to hear that Miguel Figueiredo was able to assist you and resolve the issue quickly and efficiently. Our goal is always to ensure the satisfaction of our customers, and your comments are invaluable to us as they help us continuously improve our services.

We thank you for your patience and understanding, and we are always available for any further questions or assistance you may need.

Best regards,
The EFICILUX Team

Rated 5 out of 5 stars

Good communication

Good communication, always updated information.
Trustable shop!
Recommend.

March 22, 2024
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Reply from eficilux.pt

Belicza George.

At EFICILUX, our main goal is to provide our clients with impeccable service: efficient, fast, and exceeding expectations. Therefore, we were extremely happy to receive your very positive feedback! Your opinion motivates us to continue working towards excellence in everything we do.

We greatly appreciate your attention and time spent sharing your experience with us. Your feedback is proof that we are on the right track and inspires us to continue improving our services.

It is very rewarding to know that you have recommended EFICILUX and that you trust our work. We deeply appreciate your choice!

We will always be available to help you with anything you need. Count on us to find effective and personalized solutions for your needs.

We look forward to serving you again soon.

Sincerely,

The EFICILUX Team

Rated 5 out of 5 stars

Post-sales question answered quickly and precisely

I've asked a question about what to order and I was given quickly a clear and precise answer.

November 7, 2023
eficilux.pt logo

Reply from eficilux.pt

Nat Adrien, o nosso objetivo é sempre fornecer aos nossos clientes um serviço eficiente e satisfatório, por isso é gratificante para nós receber uma avaliação tão positiva, como a sua!
Agradecemos por ter recomendado os nossos serviços e por confiar na EFICILUX.
Estaremos sempre disponíveis para ajudá-lo no que precisar. Obrigado novamente!
www.eficilux.pt

Rated 5 out of 5 stars

Easy to order and fast delivery

Easy to order and fast delivery. Thank you!!

June 18, 2023
eficilux.pt logo

Reply from eficilux.pt

William Ross, ficamos muito contentes por saber que conseguimos satisfazer as suas expectativas. O nosso objetivo é sempre fornecer aos nossos clientes um atendimento eficiente e satisfatório, por isso é gratificante para nós receber uma avaliação tão positiva, como a sua!
Agradecemos por ter recomendado os nossos serviços e por confiar na EFICILUX.
Estaremos sempre disponíveis para ajudá-lo no que precisar e garantir uma entrega rápida. Obrigado novamente!
www.eficilux.pt

Rated 5 out of 5 stars
eficilux.pt logo

Reply from eficilux.pt

Obrigado Paul, pelo seu feedback e pela avaliação. Acredite que é muito importante para nós. Obrigado por confiar em nós. Esperamos voltar a vê-lo brevemente.
www.eficilux.pt

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