The customer rep, Brendan, was responsive to my request even though I submitted it after hours. The templates make it easier to use legal forms. Moreover, the forms are downloadable in three form... See more
Company replied
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Review summary
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I signed up as a leap of faith thinking that if I gave my cc info they would not honor the cancelation policy within 7 days and continue to charge my card. To my amazement, they canceled my policy rig... See more
Company replied
I used the 7 day free access to POA forms on behalf of my sister, Donna Domizio for whom I am POA. The account is in her name. I relied on the advide of customer service since I had some difficulty... See more
Company replied
I run a small nonprofit and needed a rental agreement form. Eforms had just what I needed. After completing my transaction I had a billing question and called. CJ answered swiftly and was able to clar... See more
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Company details
About eForms
Written by the company
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Contact info
301 W. Platt Street #A322, 33606, Tampa, United States
- (844) 533-6767
- support@eforms.com
- eforms.com
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Tricked when cancelling
When I tried to cancel, the screen they show tricked me into signing up for a membership. The two different plans had two different colors, so I wanted to unselect one that I thought was selected by default, and that immediatly triggered a subscription.
In response to the reply: Out of fear of retribution, I did not want to provide my personal information to eForms. I never claimed that signing up for free was not an option. I did claim that when I tried to cancel my subscription, the interface was confusing and when I tried to unselect an option it activated a monthly subscription with a single click without asking for confirmation. This was not addressed by the reply of eForms, and this also shows that I have knowledge of the process I could not have without signing up and paying. I am happy to provide confirmation of my account and that I was charged to a third party that guarantees my information not being shared directly.
March 29, 2026
Unprompted review
Reply from eForms
We respectfully request that this review be removed as it does not offer a genuine experience or representation of our available services. We attempted to gather more contact information from this reviewer to reach out to further explain our services via Trustpilot's "Find Reviewer" request, though the reviewer has not replied.
Contradictory to this reviewer's claim, we offer our forms for FREE as blank templates without registering an account or entering any billing information. Every FREE form is available per the individual state's compliance standards in Adobe PDF, Microsoft Word, or as an ODT file. Each FREE form is available on that specific form's webpage on our site. Users can download our templates for FREE and never have to register an account or enter any payment information.
If a customer elects to utilize our form-filling software instead of downloading the FREE form (an optional upgrade elected by the customer), that service comes with a premium plan. All pricing options are listed in our Terms of Use, reiterated before checkout, and displayed in full transparency on our pricing page. Customers still have the ability to obtain their forms for FREE, even after using our premium form-filling services, as our Monthly Subscription Plan comes with a "no obligations" 7-Day Free Trial period for new subscribers. On our checkout page, an order will not be activated unless a customer clicks "Place Order" themselves.
As we cannot confirm that this customer actually utilized our services and the review does not represent our available services or customer experience, we respectfully request that it be removed.
Format was easy & user friendly.
Format was easy & user friendly.
Customer service and response was spot on.
March 28, 2026
Reply from eForms
We appreciate your review, Sam! We're glad the format made your experience smooth and straightforward.
Reply from eForms
Thank you for leaving us a great review, Kathleen! We hope to serve you again.
Website is easy to navigate
Website is easy to navigate. It had the forms I needed to complete. And when I no longer needed the forms is was a simple chat conversation to end the service without any pressure to continue.
March 27, 2026
Reply from eForms
Thanks for sharing your experience, Bea! We're glad everything was easy to use and that canceling was quick and simple when needed.
Reply from eForms
Thank you for your review, Diane! We are glad you found our form creator easy to use!
I was preparing a bill of sale for a…
I was preparing a bill of sale for a firearm. The form covered all articles covered by law.
March 26, 2026
Reply from eForms
Thank you for your feedback! We're glad the form covered everything you needed and met legal requirements.
I was looking for a simple form online
I was looking for a simple form online, the link I clicked stated that the forms are free, after I completed the paperwork, then they tell me I have to pay. This is very deceiving and fraud don't use this site.
March 27, 2026
Unprompted review
Reply from eForms
We respectfully request that this review be removed, as it does not reflect a genuine experience with our services. We attempted to contact the reviewer through Trustpilot’s “Find Reviewer” feature to gather additional information, but have not received a response.
Contrary to the claims made, we provide all of our forms for free as blank templates, without requiring registration or payment information. These forms are available in multiple formats (PDF, Word, and ODT) and can be downloaded directly from each form’s webpage in compliance with state requirements.
For users who choose to use our optional form-filling service, a premium plan applies. All pricing is clearly disclosed in our Terms of Use, before checkout, and on our pricing page. Customers also have access to a 7-day free trial and can still obtain their forms at no cost.
As we are unable to verify that the reviewer used our services and the claims do not accurately represent our offerings, we respectfully request the removal of this review.
Easy to get your doc, Easy to edit it
EForms provided a lease document that I could edit easily. There weren't too many questions (just a few important ones, like in what state the property was being rented). Customer service was very responsive and accommodating.
March 26, 2026
Reply from eForms
We appreciate your kind words, Heather! It's great to hear you found what you needed and had a seamless experience throughout.
Reply from eForms
We appreciate your feedback on your customer support experience. Thank you for choosing eForms, Cynthia!
He made it very easy!
March 24, 2026
Reply from eForms
We’re happy to hear that, John! Thank you for providing your awesome feedback!
forms easy to follow and complete
forms easy to follow and complete; response to a problem was quick
March 24, 2026
Reply from eForms
Thank you for sharing your experience, Denise! We're pleased to know we could make things simple for you.
I don't have much of a need for…
I don't have much of a need for different types of forms. If I did, I would tell people about eForms.com.
March 22, 2026
Reply from eForms
We appreciate your kind words! Don’t hesitate to reach out if you ever need forms in the future.
Reply from eForms
Hi Constance, thank you for your review! We’d love to hear more about your experience. Let us know if there’s anything we can assist with.
Form editing assistance
As a less than proficient computer user I needed to edit a lease agreement that I was completing.
I was attempting to complete and distribute a new document to a tenant on a Sunday and I was amazed that I asked a question on eForms and immediately received an answer to my problem.
March 22, 2026
Reply from eForms
Thank you, Donald! We're pleased we could provide fast assistance and help resolve your issue right away. Thank you for choosing eForms.
Reply from eForms
Thank you, Tameka! We’re thrilled you had such a great experience. Your satisfaction is our priority.
Watch for Scams by "eForms: on US Government Forms!
I followed instructions from a US government site for a US Federal government form and found myself on the eForms page. I followed the instructions on the eForm page for -- and expected the needed "ID number" to be sent to me (per the description.)
I paid $55 -- when I later found out that the cost is only $18 via the government site. The completed form did ABSOLUTELY nothing for those filling it out -- but was costly. I called the federal government and they sent me the correct form (same information) and I received the needed ID number.
I sent two emails to eForms. No response. Complete ghosting and a "rip-off"
March 13, 2026
Unprompted review
Reply from eForms
eForms is a self help website that provides a form creating service and helps you fill out a form. Our Single Document pricing varies based on the type of form the customer created, as we offer hundreds of forms for all 50 states and some are much more intensive than others. The price of the Single Document is clearly stated on the checkout page once your document is completed.
Our customer service Manager also respondd to you via email on March 31, however we have not received a reply. Please reply to the email that was sent if you need further assistance.
The help from cj he was a… tremendous help
The help I received from cj he was a tremendous help
March 19, 2026
Reply from eForms
We appreciate you providing feedback, Harry! Great to hear our support team was there for you when it mattered.
Customer service is fast and reliable
Customer service is fast and reliable, the forms were very easy to fill out and print. A lot of legal issues can be done ourselves, it asked you questions and you fill them in, from your phone , laptop , I pad etc, I can’t say enough good about this service, and I’m not computer saavy, if I can do it, so can you
March 19, 2026
Reply from eForms
Thank you for sharing your experience with our Customer Service team, Myrna! Please let us know if you ever need more assistance!
Customer service as well as ease of use.
March 18, 2026
Reply from eForms
Thank you for your review, Mike! We’re glad you found our service easy to use and cancellation straightforward. We’d love to help you again in the future!
Fast and efficient!
Easy to use. I highly recommend using this service. I needed a quick document to provide for my business and I had the final pdf within 10 minutes.
March 17, 2026
Reply from eForms
Thanks for sharing your experience, Tammy! Great to hear you had your document ready in minutes.
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