The customer rep, Brendan, was responsive to my request even though I submitted it after hours. The templates make it easier to use legal forms. Moreover, the forms are downloadable in three form... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I signed up as a leap of faith thinking that if I gave my cc info they would not honor the cancelation policy within 7 days and continue to charge my card. To my amazement, they canceled my policy rig... See more
Company replied
I used the 7 day free access to POA forms on behalf of my sister, Donna Domizio for whom I am POA. The account is in her name. I relied on the advide of customer service since I had some difficulty... See more
Company replied
I run a small nonprofit and needed a rental agreement form. Eforms had just what I needed. After completing my transaction I had a billing question and called. CJ answered swiftly and was able to clar... See more
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Company details
About eForms
Written by the company
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Contact info
301 W. Platt Street #A322, 33606, Tampa, United States
- (844) 533-6767
- support@eforms.com
- eforms.com
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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The representative assured me that I…
The representative assured me that I could EDIT my document ounce he resets my password and , that actually happened and the Editing was a success!
February 26, 2026
Reply from eForms
Thank you for your review! We're pleased our representative was able to help you get everything updated.
Your forms were exactually what I…
Your forms were exactually what I needed. Thank you
February 26, 2026
Reply from eForms
Thank you for your feedback, Brenda! We're glad we could provide what you needed quickly.
Satisfied
Response to my request to cancel my service was easy compared to other companies who have made it difficult to discontinue service. Navigation to request and edit my documents was also quite simple, not so most of the with other websites.
February 26, 2026
Reply from eForms
Thank you for sharing your experience, Linda! We're glad to hear the cancellation process was simple and you were able to edit when needed.
Reply from eForms
Thank you for your review, Larry! We're glad to hear our team provided a fast response and helpful information.
Reply from eForms
Thank you for leaving a great review, Cyn! It's great to hear our support was both quick and helpful.
I am happy that you had discontinued my…
I am happy that you had discontinued my participation. I do not believe I used it because I don't need it.
February 24, 2026
Reply from eForms
Thanks for sharing your feedback, Keith! We're happy we were able to help process your cancellation smoothly.
Reply from eForms
Thank you for your feedback, Jesse. We're glad our representative was able to assist and resolve the issue for you.
Very professional documents.
February 24, 2026
Reply from eForms
Thanks for the amazing feedback! We're glad you were satisfied with your documents.
Reply from eForms
Thank you for sharing, Gary! We're glad our support team could help in a timely manner.
Problem solved
As I mentioned in a statement earlier the representative I spoke with explained eForms policy and was extremely helpful in solving my problem with a hacker. My situation was solved. Thank you!!!
February 21, 2026
Reply from eForms
Thanks for taking the time to leave a review, Donald! We’re glad our support team was able to help you through this and solve the problem.
Very Satisfied
I like the service and the ability to resolve any issue when it arises
February 21, 2026
Reply from eForms
Thank you for your feedback, Stephanie. We’re glad our team could help resolve any issues quickly — we truly appreciate your support.
Customer service is fantastic!
February 20, 2026
Reply from eForms
We appreciate your kind words, Rob! It’s great to hear you’re happy with our service and support.
Very helpful forms and good customer…
Very helpful forms and good customer service.
February 14, 2026
Reply from eForms
We appreciate your review, Walt! We are happy to hear our forms and support team met your needs.
Eforms will not allow you to…UNSUBSCRIBE FROM THEIR SPAM
Eforms will not allow you to unsubscribe and their site says" a problem on our end". This tells me they are NOT about customer service, but rather in illegally SPAMING. I do not rec them at all.
February 19, 2026
Reply from eForms
We wanted to confirm you can simply unsubscribe from any email chain sent from eForms by clicking "Manage Preferences" under the email you received and click "Unsubscribe from Mailing Alerts". This will prevent you from receiving further reminder emails of your saved form. If you need assistance deleting your account as you have not activated a subscription, you can contact our customer support team 7 days a week by calling 844-533-6767, send an email to support@eforms.com or starting a live chat with our live agents on eForms.com. We are open 9AM-9PM EDT from Monday-Friday and 9AM-5PM EDT Saturday and Sunday.
We respectfully request that this review be removed as it does not offer a genuine experience or representation of our available services. We attempted to gather more contact information from this reviewer to reach out to further explain our services via Trustpilot's "Find Reviewer" request, though the reviewer has not replied.
Very satisfied with eForm's Customer Service
Sebastian was prompt to respond, thoroughly investigated my concern (completely putting my anxiety at ease) and was very professional.
February 18, 2026
Reply from eForms
Thank you for sharing your experience, JD! We’re glad Sebastian was able to assist promptly and provide thorough, professional support.
Advertising could be better.
I believe eForms provided what I needed and I only needed one form. I believe the Google search does not do a good enough job in explaining that this will be a subscription if you don't cancel soon enough. Lastly, if you are going to offer "free forms" they should be free without having to take all the extra time involved to cancel.
February 16, 2026
Reply from eForms
For future reference, we do offer our forms for FREE as blank templates without registering an account or entering any billing information. Every FREE form is available per the individual state's compliance standards in Adobe PDF, Microsoft Word, or as an ODT file. Each FREE form is available on that specific form's webpage on our site. Users can download our templates for FREE and never have to register an account or enter any payment information. We ask to please contact our customer support team if you ever need guidance on how to download a blank free form from eForms.
If our form creating service is used to create a form, it requires an active subscription or purchase to download the form as shown in our Terms Of Use and checkout page prior to subscription activation. Your subscription shows it was cancelled and will not renew again.
Product is expensive/ good customer Service
Product is expensive. However they provided quick customer support. That is worth quite abit these days.
February 16, 2026
Reply from eForms
Thank you for your honest feedback, Jason! We’re glad our support team could assist you quickly — we truly appreciate you sharing your experience.
Has almost every legal paperwork you…
Has almost every legal paperwork you need and written well to the law of the land
January 3, 2026
Reply from eForms
Thank you for leaving a great review, Charles! Happy to hear our forms met your needs and aligned with your local requirements.
Reply from eForms
Thank you for your amazing review, Monica! We are glad to serve you as an eForms customer.
Deceptive company
They take you through the process and then block the document unless you provide a credit card number. Very deceptive.
Note after eForms' response - there is NO WAY IN HADES I was going to save the completed document or provide any information on payment sources. I stand by my review.
February 13, 2026
Unprompted review
Reply from eForms
We notice this customer has not created an account on eForms.com. We attempted to gather more contact information from this reviewer to reach out to further explain our services via Trustpilot's "Find Reviewer" request, though the reviewer has not replied.
We dp offer our forms for FREE as blank templates without registering an account or entering any billing information. Every FREE form is available per the individual state's compliance standards in Adobe PDF, Microsoft Word, or as an ODT file. Each FREE form is available on that specific form's webpage on our site. Users can download our templates for FREE and never have to register an account or enter any payment information.
If a customer uses our form-filling software instead of downloading the FREE form (an optional upgrade elected by the customer), that service comes with a premium plan. All pricing options are listed in our Terms of Use, reiterated before checkout, and displayed in full transparency on our pricing page. Customers still have the ability to obtain their forms for FREE, even after using our premium form-filling services, as our Monthly Subscription Plan comes with a "no obligations" 7-Day Free Trial period for new subscribers.
As we cannot confirm that this customer actually utilized our services and the review does not represent our available services or customer experience, we respectfully request that it be removed.
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