EF Ultimate Break Reviews 

204
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Ovidiu was an amazing and thoughtful tour director! He went above and beyond expectations. This was frequently commented about by other, more experienced travelers in my group. He was knowledgeable ab... See more

Rated 5 out of 5 stars

From the bags packed to the bags getting unpacked I truly am so happy I picked Ultimate Break for my vacation. So easy and so much fun. I honestly am telling everyone about it. Cannot wait to book ano... See more

Company replied

Rated 5 out of 5 stars

I have now gone on 3 EF tours and have enjoy all 3 of them. I have never run into any issues with EF, tour directors, or anyone in my groups. The one time my plane was delayed, EF quickly jumped in an... See more

Rated 1 out of 5 stars

Ive traveled multiple times with EF and warn everyone to avoid them. They're more interested in squeezing as much money out of people as possible rather than providing a good experience. Don't trust a... See more

Company replied

Company details

  1. Tour Operator

Written by the company

EF Ultimate Break is a tour operator that specializes in organizing group trips for individuals, predominately Americans and Canadians, aged 18 to 35. The company offers more than 175 itineraries across six continents, focusing on cultural immersion and social experiences. EF Ultimate Break manages all travel logistics, including accommodations, transportation between cities, airfare, guided activities, and provides a full-time tour director. Trips often include sightseeing with local guides, curated excursions, and social events, with built in free time to explore independently. The company emphasizes affordability through interest-free payment plans, safety via 24/7 global support, and inclusivity for travelers of all identities. EF Ultimate Break also promotes responsible tourism by partnering with ethical and sustainable organizations. Formerly known as EF College Break.


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4.3

Excellent

TrustScore 4.5 out of 5

204 reviews

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No recent history of asking for reviews

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4.3

All reviews

(204)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

5 stars all the way!

5 stars all the way!!

I love traveling with Ef it is the easiest way for me to travel!! The activities and sight seeing are planned for you so you don’t have to worry!

March 17, 2024
Unprompted review
Rated 4 out of 5 stars

Incredible but difficult (be prepared)

This was an incredible experience and it was made so that you are able to see so much of Peru, Matchu Picchu, Cusco, and the other various cities. That being said, it is extremely exhausting and will take a toll on you and your body both mentally and physically as you’re dealing with altitude (Cusco is 11,000 feet above sea level), sleep deprivation, and unusual cuisine. Almost everyone on my tour (there were 43 of us) got sick at least once. I had a really bad stomach bug and was extremely nauseous, but thankfully it only lasted 24 hours and I didn’t miss much. I wanted to bring this to future travelers attention because this tour is not for everyone and I advise you to come prepared. Bring liquid IV for hydration and come stocked with pain medication and anti-nausea medication. The tour director was absolutely incredible and was so so helpful in every aspect. Jorge offered various activities we could partake in for the free days and afternoons and booked it for us. He was so helpful when I wasn’t feeling well, buying me crackers. There were two birthdays on the trip and he went out of the way to buy two cakes to celebrate. No complaints at all with Jorge, he was one of the many highlights of the trip. I’m so glad I decided to take this trip and I have no regrets. The group was amazing and super nice, I met so many nice people. Coming solo, I was skeptical but there were many other solo travelers. So be prepared for the altitude and the possible sickness you might experience, but the views and seeing an incredible wonder of the world was worth it to me and all the others in my group.

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Favorite way to travel

I just took my 5th trip with EF Ultimate Break and had yet another amazing time. Traveling with EFUB is my favorite way to travel internationally and that’s why I continue to book more trips with this company time and time again. Being a single younger female it really is the safest and easiest way to travel. I love how there’s always a full itinerary with free time still available, and a tour director that is always reachable.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

I loved our tour guide

I loved our tour guide, he was knowledgeable and easy to talk to. Gave great recommendations about extra things to do in the cities and kept us busy. Very much appreciated the effort put in by him.

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

Becoming a Local

I think the best part of this company is that each trip is so different. They give you a chance to immerse yourself into the country and try things like a local. Once a tour guide gets to know the group, they can change small parts of the trip to be better tailored to the group.

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

I travelled to Ecuador and the…

I travelled to Ecuador and the Galapagos with EF Ultimate Break in September and had an incredible experience. Our tour director, Analu, went above and beyond to ensure everyone had a great trip and wonderful experience in this beautiful country.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

No stress, AMAZING trip!

EF took care of everything and removed the stress that typically comes along with traveling. Kyri, our tour director, was phenomenal which definitely made the experience all that better! It was such a fun trip and was the perfect amount of EF excursions + free time. Definitely recommend to anyone wanting to see plenty of Europe!

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been on 4 trips so far with EFUB…

I’ve been on 4 trips so far with EFUB and can say with utmost certainty, they are LEGIT! I’ve gotten everything they have described for their tours on their website and truly have gotten what I paid for. Not sure why the rating on here is so low. I’ve had amazing experiences on these tours and they’ve allowed me to travel with confidence (and now my mom isn’t so worried about me leaving the country lol). Taking my first trip with EF in 2022 is one of the best things that I’ve ever done and I’ve now been to 5/7 continents!! Get out there and book the trip!

January 1, 2024
Unprompted review
Rated 5 out of 5 stars

European Road Trip!

I would recommend EF! I specifically booked the European road trip and I felt I received good value for what I paid. They do seem to go above the call of duty to accommodate and provide great service, especially on the part of my tour guide. He made sure we had unique suggestions and directions in each city and even planned additional excursions for the group!

April 5, 2024
Unprompted review
Rated 1 out of 5 stars

The flights were very inconvenient for…

The flights were very inconvenient for many people. Buying us the cheapest flights with 5 hour layovers was not in our favor. If we are paying over 5k for this trip then we deserve flights that actually get us there as soon as possible with the nearest airport. I've been paying for this trip since 2022 which makes it even more frustrating.
The actual trip and itinerary were fine for the most part. Great tour guide and great tour group. The problem was transportation. We were in a bus heading towards Osaka but the bullet train could've taken us there sooner. Some of the excursions were cancelled due to rain, but we never got refunded for those.

April 27, 2024
Unprompted review
Rated 5 out of 5 stars

You better book the trip already!!

The cruise hands down was the best part of the trip. We all unanimously agreed we could've spent less time in Quito and had a longer cruise. You get to see so much amazing scenery and wildlife. Snorkeling with sharks, sea lions, sea turtles, manta and eagle rays, and a bunch of fish was my favorite activity. Will definitely go back!

March 22, 2024
Unprompted review
Rated 1 out of 5 stars

Had to cancel a trip with them and they…

Had to cancel a trip with them and they just straight up stole over $2k from me. Had to cancel my trip due to work reasons and that wasn’t / “qualified reason” so now I’m loosing out on a lot of money. Do not book, complete scam.

February 20, 2024
Unprompted review
Rated 1 out of 5 stars

Still no refund after a month

I had decided to cancel a trip I had to Dublin on January 9th. One of my friends had done the same on the same day and time as me. I was told I would get my money back within a week. It has been a month since then and I still haven’t received a refund. I will take further actions if necessary however I just want my money back. They expect us to pay on time but don’t have the courtesy to pay us back within the time provided to us.

January 9, 2024
Unprompted review
Rated 1 out of 5 stars

This trip is insanely rushed

This trip is insanely rushed even under the Plus package which is supposed to be for "anyone that just values their me time, Plus combines an immersive itinerary with more space to unwind."

We got trapped in London due to weather and the adjustments to travel and accommodation were unlivable and would have had me in a hospital the next day. I am a disabled person who travels often. It is against the law to not provide appropriate accommodations and options for the disabled as I mentioned to my tour guide and he only suggested to book my own accommodations and request a reimbursement - again, illegal to not offer me an option. EF refused to rebook our trains at different times even though it was totally possible and booked small cars for everyone to drive 6+ hours to Paris to try and make it in time for New Year's (they did not). Half of us bought our own train tickets and are now fighting for reimbursements. Again, I am disabled, so I could physically not travel via a long car ride.

The accommodations for that extra night in London were an unsecure, dirty, and nonhandicapped accessible hostel when we all paid for hotel accommodations. Over half of us were forced to book our own accommodations as well because EF refused to separate us when we are all adults and could find our way to meeting point in the morning. The hostel had blood and hair in the sheets, trash in the hallways, it smelled like urine, co-ed shared bathrooms with naked strangers, homeless people scattering the bottom floor, no security so anyone can walk in and have access to our belongings, and had giant steps to enter which is a large challenge for a handicapped person (and everyone else who at this point were only running on two hours of sleep).

PLUS: Those of us who did make it to the NYE party got stranded because Irakalis' (our tour guide's) bus never showed up and all the other guides just left us. We were left, intoxicated, and wandering the Paris metro we didn't know on our first night by ourselves because no cars/taxis/ubers would show up.

EF DOES NOT have a 24/7 helpline that actually helps you at all in case of an emergency like this and our host was heartless and treated us like spoiled Americans who were actually now broke because we all spent way outside of our budget to be safe.

You use these travel companies to save you time, stress and pay in advance. We all agreed we didn't save on any of these items and were definitely weighed down by stress and the financial position this company put us in when we were across the world by ourselves. Even before the unusual circumstances, this was not the trip I signed up for and was very stressful, rushed and did not match this description.

Use 30under30experiences or Contiki instead.

December 26, 2023
Unprompted review
Rated 1 out of 5 stars

The Most MISERABLE Travel Experience I’ve EVER Had

I have been trying to make the best of this trip, but honestly, I’m having a terrible time. This has been the most stressed I’ve ever been on a vacation.

I’m currently stuck in Iceland, no one from the EF team will not respond to me, I’m out a LOT of money, I’m FREEZING, and I’m severely uncomfortable.

I would HIGHLY NOT RECOMMEND EF Ultimate Break for any of your travel needs. They do NOT take care of your problems— they just make the most money they can off of you and do not actually care about your comfort or concerns.

This trip has sent me on an incredibly LOW low, and I just want to go home, but that would be a substantial amount of money I can’t afford.

I have been bouncing around contacting EF, JetBlue, Icelandair, and British Airways. I still don’t have my luggage, and it is the LAST DAY of planned activities already.

I also found out from JetBlue that there was a refund issued for $834 for the original flight we didn’t make (that’s just one of them)— yet, *I had to pay $1100 to EF Ultimate Break to rebook on my new itinerary that made me miss my first day of touring, and I DID NOT see that $834.

I am beyond mad and tired and ready to be home safe. This is disgusting service.

December 3, 2023
Unprompted review
Rated 2 out of 5 stars

Ultimate Europe. Never again.

Three people (including myself) were stranded in Italy while the rest of the group went to Greece because of technical issues with our tickets, and the company took many hours to contact us, and even longer to get back to us with another flight. There were issues with two of the excursions where most/all people couldn't go and the company never got back to a majority of us. Only breakfast is included (it's usually some bread and ham or something). It's a gamble how your trip goes depending on who booked the same trip as you, since you'll be spending a lot of time on a bus with them (bus days were literally full days from early morning to nighttime). My favorite parts of the trip were spent away from the group; if you've been to Europe before, you're better off skipping almost all of the excursions (they're all tourist traps (even your tour guide's recommendations) and you're better off looking independently). If you've never been before and want to stick with the group, go ahead! Also, the quality of your trip is highly dependent on your guide (mine was fine, but I know other people who had awful guides). I'm pretty sure the 4.9 stars on the EF website are bought or fake. Also, you will get seriously sick multiple times on the trip. It's guaranteed. The only positives are that you don't have to worry about how to get from one country to another, since you have a group bus, and that you'll know everyone you're bunking with (and if you have a decent tour guide, you can request to not be roomed with people you don't like). Also, EF lies about the number of people you're bunking with. My tour was only supposed to be a max of 4 to a room, but we had multiple cities where it was 9 girls in one room. And they obviously never responded to our complaints about being lied to. Also, some of the locations and hostels were super sketchy and in the middle of nowhere; it's obvious EF tries to save a buck wherever they can. Overall, you could not pay me to book with EF again. Huge waste of money and huge regret; from now on, I travel solo or with friends.

June 25, 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMED

Our trip didn’t even happen. We arrived at the port after a full day of traveling just to sit on the boat for over an hour wandering what was happening. Eventually we were told this trip was cancelled, and EF would need to rebook a new trip. No itinerary was provided and communication was poor throughout. The worst part is no refund was offered for those who wanted to do their own trip at this point. We basically were stuck waiting on news from EF and forced into their new itinerary in the meantime. This new itinerary had significantly more travel(we wasted about 5/11 days traveling) so ended up being a huge waste. EF has yet to make this right, we clearly paid for something we were not provided.

June 27, 2023
Unprompted review

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