eGifter Reviews 8,088

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 594 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease and effectiveness of the process for sending digital gift cards, often noting the quick delivery and secure transactions. Many appreciate the ability to customize gift cards and the variety of merchants available, making it simple to find suitable gifts for various occasions. However, some people were dissatisfied with certain aspects of the product and website. A few customers reported issues with gift cards being invalid or not working as expected, leading to disappointment. Others found the security features during purchase cumbersome or experienced difficulty understanding how to share or redeem gift cards, indicating a need for clearer instructions.

What people talk about most

User experience

People report positive experiences with user experience. Many customers found the process simple, easy, and... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers express satisfaction,... See more

Website

Customers had ambiguous experiences with the website. Many reviewers found the website easy to use, navigate,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency of... See more

Payment

Consumers find payment to be ambiguous. Many reviewers report easy and smooth transactions, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I can be skeptical in general purchasing anything online, however, eGifter made it clear on their end that they take safety seriously. The quick experience involved my purchase of choice, sending a di... See more

Company replied

Rated 5 out of 5 stars

eGifter.com offered me an Easy and Effective process to electronically send a gift card to the cellphone of my Uncle across country for his 83rd birthday that arrived ontime to assist in his enjoyment... See more

Company replied

Rated 5 out of 5 stars

My daughter forgot her wallet on an important milestone day. so I looked for the easiest way to send her a gift card to a lunch spot quickly. There were tons of options for businesses to choose from... See more

Company replied

Rated 5 out of 5 stars

Had a great first experience with surprising my son with a Dicks Sporting Goods gift card by text on his birthday. I would definitely buy other gift cards also. Arrived the same day for him. Extremel... See more

Company replied


Company details

  1. Online Marketplace
  2. Media Company

Written by the company

eGifter.com is your go-to platform for digital gift cards. Customize and send personalized gifts, while enjoying savings and convenience through our user-friendly interface. eGifter is a trusted online platform for purchasing and sending digital gift cards from over 300 popular retailers and restaurants. Everyone loves to buy, send and receive gift cards, especially when they are personalized with heartfelt messages, cherished photos, and even video greetings to make every occasion memorable. Discounts, deals and promotions are always available. Unlock savings with points on most brands ensuring you get the best value for your gift-giving experience. Our commitment to reliability and excellent customer service has earned us a reputation as a trusted source for spreading joy through thoughtful gift cards. Streamline your gift card management with eGifter's digital wallet, providing a secure and centralized space to organize and track your collection. You can even check your available gift card balances. Additionally, our user-friendly interface enables you to send gift cards effortlessly via email or text, making last-minute gifting a breeze. eGifter has built a reputation for reliability, excellent customer service and gift giving delight. Join the eGifter community and elevate your gift-giving experience. Whether it's birthdays, holidays, or just a spontaneous gesture, eGifter is here to make every moment special. Elevate your gift-giving with eGifter!


Contact info

4.2

Great

TrustScore 4 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Egift not received …

I've sent a gift card multiple times but the recipient has not received it.

April 25, 2026
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Reply from eGifter

Hi Diane, This past Saturday, we reached out to you directly by email (reference 271616) to assist. Please respond to our message there so we can help. Thanks!

Rated 1 out of 5 stars

Email nor text message sent…

Email nor text message sent even after contacting customer support who only told me to retry and use an email address. Submitted on a Friday, didn't send and waited the suggested time. Still nothing. Contacted customer support who told me to try again with an email address instead of text. Still not sent. Had to print out it out and give to my friend. Would not recommend.

April 18, 2026
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Reply from eGifter

Hi Jeff, We looked back at our correspondence (reference support ticket 271295) -- and we're sorry for any misunderstanding. The resend tools available within gift card accounts are meant to make it easy for our customers to resend to any email address or mobile phone number they choose. We regret the misfire and we are eager to turn things around for you if you decide to revisit eGifter.com for gifts in the future.

Rated 3 out of 5 stars

Neat idea, needs better instructions on how to share a purchased card

I had never heard of e-gifter and when I bought the card to give to someone, it was not clear on how I share the card to the person or what happens after I purchased the choice card. If there were instructions on what to do, it was not immediately noticeable. I would probably use e gifter again though. It was a good way to send a gift card and the recipient can choose where they want a card for.

April 17, 2026
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Reply from eGifter

Hi John! WE're at the ready to answer questions like yours. Just Submit a Request at support.eGifter.com and we'll walk you through it. Or, search our Help Center for answers:

https://support.egifter.com/hc/en-us/articles/115010458607-Choice-Card-How-it-Works

Rated 5 out of 5 stars

Quick delivery and easy to use

The gift cards I ordered were quickly delivered and I had no problems using them.

April 13, 2026
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Reply from eGifter

Hi Theodore! Appreciate the five stars and kudos. Happy to serve you!

Rated 5 out of 5 stars

Excellent

Excellent! Instant access after purchase.

April 23, 2026
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Reply from eGifter

Hi John! Happy shopping!

Rated 4 out of 5 stars

It was my first time buying from…

It was my first time buying from eGifter. I had doubts but it turned out good. I bought Lowes giftcards. Only annoying part was too many Captcha's while checking out.

April 23, 2026
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Reply from eGifter

Hi Arun! Thank you for the feedback and stars. Captcha's are a function of local web browsers, not our site. But, we are security minded so we understand. Welcome aboard!

Rated 5 out of 5 stars

A Welcome Birthday Gift!

It was easy to send a gift card as a birthday gift for someone who likes to read. I wanted the recipient to choose the books she liked.

April 13, 2026
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Reply from eGifter

Hi Dianne! Thanks for trusting us with your birthday gift for someone special. It's our bag. :)

Rated 4 out of 5 stars

Solid company

I can be skeptical in general purchasing anything online, however, eGifter made it clear on their end that they take safety seriously. The quick experience involved my purchase of choice, sending a digital gift, and the recipient receiving the digital code. They now have my business in the future…

April 20, 2026
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Reply from eGifter

Hi Joseph, Your words mean a lot to us. We're really glad to count you as a VIP customer and we will not disappoint.

Rated 1 out of 5 stars

Lack of support department

Apparently the support department can't say why a card is not approved. Very frustrating!

April 13, 2026
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Reply from eGifter

Hi Donna! Not exactly following! The order number you submitted for this review was for a $9.99 Xbox gift card which processed and delivered successfully. It is the only order you attempted -- and we have not received any inquiries at our Help Desk.

Please reach us at support.eGifter.com. We believe your 1 star review should be 5 stars and we want to earn it! Please let us help. Thanks!

Rated 5 out of 5 stars

easy

easy to purchase and use the gift card instantly

April 18, 2026
eGifter logo

Reply from eGifter

Hi Melanie! Your testimonial counts and we thank you for sharing it with the community!

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