eharmony Canada Reviews 248

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the platform's organization and ease of navigation, finding the website clean and well-structured. Reviewers also value the extensive profile creation and the detailed questionnaire, which helps in understanding personalities and matching compatible individuals. The ability to connect with others and the thoughtful matches are frequently mentioned as positive aspects. However, some people were dissatisfied with the subscription and pricing, describing it as astronomical and a waste of money. There are concerns about subscription management and billing practices. Some reviewers also noted issues with the user experience, such as difficulty accessing sent likes or seeing who has read messages. Additionally, a few customers mentioned a low number of active members, concerns about profile authenticity, and a lack of photo verification, leading to frustration with the quality of matches.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many customers appreciate the ability to create... See more

Website

Customers consistently note ambiguous experiences with the website. While some reviewers found the site easy... See more

Subscription

People report negative experiences with subscription. Many customers express dissatisfaction with unexpected... See more

Price

Clients share negative opinions on price, with many reviewers describing it as very expensive and a "money... See more

Service

Consumers find service to be ambiguous. While some reviewers express satisfaction, finding many matches and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like that people are here to find a serious relationship. I also like it when eHarmony emails me informing me that they have removed someone for reasons they went against policies. I also appreciate... See more

Rated 4 out of 5 stars

I like seeing the photos so I wonder why some guys don't post any at all? Do you tell them they have more chance of success with art least one pic? I wish it was easier to access my sent likes &... See more

Rated 4 out of 5 stars

Excellent profile management. Payments only debited to my account monthly; eg. Match took a 2 year payment all as once, I felt like I was being robbed.

Rated 4 out of 5 stars

Well I was hoping to see someone that had sent me a like but when i got in you had banned them from site so i am not sure why but anyway you are trying to protect the people paying for this service.


3.6

Average

TrustScore 3.5 out of 5

248 reviews

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Rated 2 out of 5 stars

No empathy shown for financial crisis.

I actually found someone great on eharmony. I had signed up for a year subscription and even though I cancelled my account I was still responsible to pay my monthly fee. When I had a financial crisis this month due to unexpected loss of income and asked for them to consider forgiving the last four payments, there was no empathy shown and I am on the hook to pay them back.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

Don't waste your money

Either the people on this site are extremely limited to choose from or something is wrong with their selection process. I'm searching across Canada 40-60 year olds, active, non-smoker, no kids and I'm getting smokers with 5 kids! Terrible site don't waste your money.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

STAY AWAY

STAY AWAY. Extortion organization. They 'do not have a monthly plan' and will charge you upfront for a year. If you do not pay, they will send it to collections. The amount will increase arbitrarily with each email, each attempt. It is literally an extortion business now. Do not support them, do not sign up for their service.

Check the Better Business Bureau for more details; there was even a class action lawsuit against them in 2023, which can be found easily on google.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

Smallest pool of candidates ever

Absolutely appalling sales tactics need to secure several months of purchase promising loads of connections and best in class matchmaking services. You sign up, there no one… literally 2-4 profiles per weeks what a scam. Stay away unless you want to lose money and have them threaten you with no possibility of opting out, thieves oor quality and despicable.

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

After your money is their creed!

This company is nothing but a money grab. There moto "Get who gets you" should be "We'll get your money no matter what you get". Just try and stop that stupid automatic renewal in Canada. Your told to mail them a letter!!? 3 weeks later It came back return to sender. Luckily I cancelled my Visa just in time. Cause they tried to hit it for $622.40 for a another year. Crap!

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

There are many great matches!!

There are many great matches that are very close to what I like and the app is easy to work with- even for me as a Senior Lady. You’re quick to find frauds too, thanks for protecting us. I hope to find my Best Match soon!!

December 31, 2025
Unprompted review
Rated 1 out of 5 stars

This is the worst dating site…

This is the worst dating site imaginable. The matches are in a different province or country despite the profile set to within 50km distance. Another problem are matches with a complete different economic background. I am not interested in someone who earns considerably less than I earn - I believe there should be an equal financial playing field.

A waste of my money to join, but thank I’m only paying for the minimum 6 month.

December 26, 2025
Unprompted review
Rated 3 out of 5 stars

I’m dislike that your site says basic…

I’m dislike that your site says basic free. I can’t even see if there is anyone even fuzzy pictures in my area. How can I spend 200 or 300 or more if the site doesnt even let people understand how it works and they can’t even see anyone. Owen Watts

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, positive, responsive, asking good questions, trying to have yourself portrayed to potential female suitor

December 21, 2025
Unprompted review

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