The beginning AI prompts were new to me but after pertinent info was obtained i was patch thru to Grady Howard.(A+).I felt like he already had the wheels turning as to providing me wth easy understa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I kept putting off my Medicare enrollment because it was SO confusing, but Shaquise was able to explain all of my coverages, & help me choose my plan. She was friendly & down-to-earth with me, & I wo... See more
Love the site, you can check on many insurance companies on your own. Compare different insurance products. Once you have decided on the insurance you want, an agent will assist you finish the applic... See more
Melanie our agent was the best she took the time to get us the best offers and explain everything as she went along to be sure we understood everything.It was such a relief for the both of us to find... See more
Company details
Written by the company
Since 2009, eHealth Medicare has worked with customers to find Medicare coverage that is offered through private insurance companies that contract with Medicare. eHealth can help you explore and compare any of these types of optional plans: Medicare Advantage, or Medicare Part C: These plans offer an alternative way to get your Original Medicare, Part A and Part B, benefits. Unlike Original Medicare, Medicare Advantage plans may also include prescription drug coverage and additional benefits, like routine vision, dental, and hearing coverage. Medicare prescription drug coverage: You can enroll in a stand-alone Medicare Prescription Drug Plan that can be added to your Original Medicare (Part A and Part B) coverage. Another way to get this coverage is to sign up for a Medicare Advantage Prescription Drug plan. Coverage details may vary from one plan to another. Medicare Supplement Insurance Plans, also called Medigap: These policies are sold by private insurance companies to fill in some of the "gaps" in Original Medicare, Part A and Part B, coverage. Depending on the plan, you may be able to get help with deductible, premium, and copayment cost sharing, as well as emergency foreign travel coverage. Finding Medicare coverage that works for you is an important goal for us. Our mission is to help everyone find affordable Medicare coverage through our website technology, consumer advocacy, and personalized customer assistance. If you're uncertain of what type of Medicare coverage would best suit your needs, don't hesitate to contact us. eHealth's team of over 200 knowledgeable, licensed insurance agents can provide free quotes and toll-free personalized assistance, empowering people with Medicare to make informed decisions about their Medicare coverage without any obligation to enroll.
Contact info
4.8
Excellent
23K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Approval issues…
In years past changing supplemental Medicare was fast and pretty much painless. This year has not been as good. We have been waiting almost three weeks to get approval for my husband
July 14, 2026
The entire process was quick and…
The entire process was quick and effortless due to Drew Easter's knowledgeable assistance and help.
August 4, 2026
They agents at health were great…
They agents at health were great helping me get the coverage I needed and answered all my questions
August 3, 2026
Agent was knowledgeable and explained…
Agent was knowledgeable and explained all options thoroughly.
July 29, 2026
Anthony was outstanding
Anthony was outstanding. He explained any item or issue fully! Would definitely recommend him
August 1, 2026
I was just satisfied with the agent,
July 31, 2026
Great Job From Daniel
Very informative, easy to deal with, and had a sense of humor. Worked through the process in a timely manner.
July 30, 2026
The agent I talked with was very helpful and knowledgable.
The agent I talked with was very helpful. She was patient and seemed to want to make sure that I was getting what I needed. She made sure that you understood everything. I had a great experience with her.
July 30, 2026
They were prompt and courteous
They were prompt and courteous. They did a great job with assisting me through the enrollment process.
July 30, 2026
Great customer service!
July 28, 2026
This company enrolled me in a plan that…
This company enrolled me in a plan that cost 30.42 a month deducted from my checking account. I did not approve it. The debit card "ucard" they give you can only be used to purchase food items they approve of "high sugar" at stores they choose. Buyer beware!
July 1, 2026
Unprompted review
Compassion and patience
Your agent was compassionate and was willing to take extra time in assisting me with questions and concerns.
July 29, 2026
eHealth is friendly and trusted
eHealth is friendly and trusted. I worked with Branda Faulkner on my Medicare insurance plan. I'm new to the program and she was taking time to explain, go over the details of the process, and follow up with phone call and email.
Thank you, Branda for friendly and professional.
July 25, 2026
Easy to sign up
July 28, 2026
Agents were very pleasant and…
Agents were very pleasant and knowledgeable very comfortable with our choice to take the plan with Humana that be suited us
July 29, 2026
MariSol was extremely helpful with…
MariSol was extremely helpful with explaining all of the differences in coverage and made it very easy to decide what to choose. Highly Recommend!
July 24, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.