eHealth Medicare Reviews 

22,924
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 6,494 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally patient, knowledgeable, and genuinely helpful when explaining complex health insurance plan options. Many people note that the enrollment process is smooth, straightforward, and completely stress-free from beginning to end. Some reviewers were not happy with specific coverage limitations or experienced confusion regarding mandatory plan changes after moving to a new area. Individuals also mentioned difficulties securing dental implants, feeling rushed or pressured during agent consultations, and encountering complicated choices. A few consumers expressed frustration over complicated choices made under high pressure or negative interactions lacking proper care.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, polite, and knowledgeable during the enrollment process.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that agents are patient,... See more

Service

People report positive experiences with service, highlighting that agents are professional, informative,... See more

User experience

Customers had positive experiences with user_experience, finding the step-by-step process efficient, easy to... See more

Subscription

Clients share satisfaction regarding the subscription process, noting that representatives actively search... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The beginning AI prompts were new to me but after pertinent info was obtained i was patch thru to Grady Howard.(A+).I felt like he already had the wheels turning as to providing me wth easy understa... See more

Rated 5 out of 5 stars

I kept putting off my Medicare enrollment because it was SO confusing, but Shaquise was able to explain all of my coverages, & help me choose my plan. She was friendly & down-to-earth with me, & I wo... See more

Rated 5 out of 5 stars

Love the site, you can check on many insurance companies on your own. Compare different insurance products. Once you have decided on the insurance you want, an agent will assist you finish the applic... See more

Rated 5 out of 5 stars

Melanie our agent was the best she took the time to get us the best offers and explain everything as she went along to be sure we understood everything.It was such a relief for the both of us to find... See more


Company details

  1. Health Insurance Agency
  2. Insurance Agency

Written by the company

Since 2009, eHealth Medicare has worked with customers to find Medicare coverage that is offered through private insurance companies that contract with Medicare. eHealth can help you explore and compare any of these types of optional plans: Medicare Advantage, or Medicare Part C: These plans offer an alternative way to get your Original Medicare, Part A and Part B, benefits. Unlike Original Medicare, Medicare Advantage plans may also include prescription drug coverage and additional benefits, like routine vision, dental, and hearing coverage. Medicare prescription drug coverage: You can enroll in a stand-alone Medicare Prescription Drug Plan that can be added to your Original Medicare (Part A and Part B) coverage. Another way to get this coverage is to sign up for a Medicare Advantage Prescription Drug plan. Coverage details may vary from one plan to another. Medicare Supplement Insurance Plans, also called Medigap: These policies are sold by private insurance companies to fill in some of the "gaps" in Original Medicare, Part A and Part B, coverage. Depending on the plan, you may be able to get help with deductible, premium, and copayment cost sharing, as well as emergency foreign travel coverage. Finding Medicare coverage that works for you is an important goal for us. Our mission is to help everyone find affordable Medicare coverage through our website technology, consumer advocacy, and personalized customer assistance. If you're uncertain of what type of Medicare coverage would best suit your needs, don't hesitate to contact us. eHealth's team of over 200 knowledgeable, licensed insurance agents can provide free quotes and toll-free personalized assistance, empowering people with Medicare to make informed decisions about their Medicare coverage without any obligation to enroll.


Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

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4.8

All reviews

(22,924)

6,455 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Monica Vigil was very helpful

Monica Vigil was very helpful. She was very patient and made me feel at ease. Being new to Medicare can be very confusing and frightening but talking with her was like talking to a friend who understands me.... Thank you 😊 Monica!

June 19, 2026
Rated 5 out of 5 stars

Maurice Wright was excellent in…

Maurice Wright was excellent in answering and providing me with all the information I needed. He explained all information as many times as I needed.
The follow up call from a lady that unfortunately I don't remember her name was also very helpful. Great team/ Great Customer Service. Thank you to both!

Mercedes Nouchet

June 18, 2026
Rated 5 out of 5 stars

Jason

Your representative Jason was very very helpfull with any questions or problems I may have had or problems that arose.

June 15, 2026

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