Ehubcap Reviews 2

I ordered a 19 year old hubcap from eHubcap.com which was ordered in their selection as new stock. I received it and the item was definitely as described. Shipping took 11 days from the time I ordered it which was also reasonable I believed. What was wrong and has compelled me to write this review is about their unwarranted shipping charges that were added to my original purchase. At the time of placing my online order, the shipping charges that were charged were for "regular shipping" in the amount of $19.95. I had read their terms and to me, it was very clear that the shipping charges would only be for the amount of $19.95. Eleven (11) days later I receive an email from Jose Plunkett that an additional $14.95 had been added to my original order's shipping charges. So now that's $34.90 total for shipping which I hadn't authorized for the later amount. In his transaction detail he sent to me it states: "Notes: ehubcap.com order ##### shipping fees adjusted according to USPS priority mail rates". I emailed him back to dispute the additional $14.95 in shipping charges but as of this review on 08/23/22 he has not replied back. No where do I see where the terms of his shipping amounts would be adjusted more than what was paid on the initially placed order of $19.95. **(my profession for 22 years was to read and write contracts) If it wouldn't be for this unwarranted additional shipping charge of $14.95, I would recommend ehubcap.com. Until they were to refund me the additional charged $14.95, I will tell you to beware of this practice on what I have described in this review on what has transpired in my order.

Don't bother with these guys. They run an unfair business and do not honor the prices listed on their website.

When I notified them that they sent me the wrong parts, they made me pay for the shipping to send them back. Then, they still did not send me the parts I ordered and would not give me any money back.

So in all, I ended up being out $210 to buy $100 worth of product. They acknowledged their mistake but refused a refund and were extremely rude on the phone. I was patient and kind but will never do business with them again. Neither should you.