EICR Cert Reviews 196

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting quick response times and clear communication. The pricing is frequently mentioned as fair and reasonable, offering good value for the comprehensive services provided. However, some customers also noted issues with communication regarding report delivery times, with some reports taking longer than initially promised. A few other people felt that the recommended remedial work was overpriced and lacked clear itemized breakdowns, leading to frustration and a lack of confidence in the assessments.

What people talk about most

Service

Customers consistently note positive experiences with service, praising its efficiency, speed, and value for... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being professional,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers frequently praise the helpfulness and... See more

Price

Consumers generally find the pricing to be positive, describing it as reasonable, fair, and competitive... See more

Response time

Users describe positive interactions with response times. Many customers praise the promptness of replies,... See more

Based on these reviews

Rated 5 out of 5 stars

Wow! I cannot express how brilliant this company are, with the expert and professional Daniel coordinating everything to perfection! I had been let down by another company on the day and EICR Cert sa... See more

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Rated 5 out of 5 stars

I own property in London but don't actively reside there. One of my apartments was overdue for an EICR inspection. I needed to manage this remotely and also coordinate with the tenant to schedule a vi... See more

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Rated 5 out of 5 stars

Great customer service. You can actually pick up the phone and speak with a real person. Uzi is excellent. So helpful. Well priced and very comprehensive array of services.

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Rated 5 out of 5 stars

Very professional team, carried out all my safety inspections within 24 hours of booking and issued the report the following day. They also carried out small remedials without any further cost on the... See more

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Rated 5 out of 5 stars

Ramon came to conduct a PAT test and a fire safety certificate. He kindly informed us that our fire alarms weren't up to code ahead of the assessment and recommended alternatives. Fast and good servic... See more

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Rated 5 out of 5 stars

I have used EICR Cert for a second time to get a Landlord Gas Safety Certificate. They provided the same fast and efficient service as last year. I would only recommend to the company to send clients... See more

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Rated 5 out of 5 stars

I used landlord services. I had to make last minute changes to my booking which they handled very efficiently. In the end they were hired to install a bathroom fan. The electrician was prompt, knowled... See more

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Rated 5 out of 5 stars

We had 36 hours to get a new EICR certificate prior to the start of a tenancy. EICR Cert were the only company able to meet our deadline and they went out of their way to help. Many thanks to Daniel f... See more

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Rated 3 out of 5 stars

Was fairly well priced for fire risk assessment. However had problems that the report said the smoke alarm didn't work when it did. Many calls and emails ignored getting it rectified but thankfully... See more

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Rated 5 out of 5 stars

Had an alarm supplied and fitted, very efficient and reasonable, Sherry organised everything extremely well, they turned up on time and did a good job and reasonable as well. Will use Sherry and the t... See more

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Rated 5 out of 5 stars

Needed a Fire Safety Assessment Report urgently. EICR sent an assessor within two days and the report was also given within 48 hours. Hence we were able to use the report for our planning application... See more

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Rated 5 out of 5 stars

Easy to book and a fair price compared to other companies. They arrived in good time and were helpful and efficient. They were diligent enough to fail 1 item, all the others passed. I trust their i... See more

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Rated 5 out of 5 stars

EICR produced the Fire Risk Assessment report on a timely and professional manner. Alex at EICR was very helpful with queries I had and dealt with them immediately. Thank you so much Alex. I will 1... See more

Rated 5 out of 5 stars

I’m very happy with the EICR service provided. The service was very fast and carried out to a high standard. Customer service was polite, helpful, and easy to deal with from start to finish. The engi... See more

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Rated 5 out of 5 stars

Very easy to book an appointment. Had a call from the engineer on the day informing he would arrive soon. The engineer completed the EICR check within 30 minutes and was professional and polite. The... See more

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Rated 1 out of 5 stars

This is a very dodgy company. Read carefully the reviews, many are fake and the number of low scored reviews refer to a previous company that Gov warned not to use (changed their name). Upon challengi... See more

Rated 5 out of 5 stars

Great service. They did electrical certificate and PAT testing for me. They had missed some items but came back to include them for no extra charge. Very professional.

Company replied

Rated 5 out of 5 stars

Very professional team! I needed a company to carry out a Fire Risk Assessment before selling my flat, and they provided an excellent service, efficient, thorough, and with a very prompt response. I h... See more

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Rated 4 out of 5 stars

We booked an EICR check for a flat that we were purchasing through EICR cert. They were very prompt in replying and helpful with organising the appointment with our estate agent. There was an issue th... See more

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Rated 4 out of 5 stars

We had some issues with the booking which is why I’m not giving 5 stars. The time they said they’d come didn’t happen as they didn’t turn up and the reschedule took a while and some chasing to sort bu... See more

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Rated 5 out of 5 stars

Excellent admin and polite office contacts. I mistakenly ordered 2 products instead of one and was promptly refunded. Report was more general than I'd prefer but the recommended repair was clear... See more

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Rated 5 out of 5 stars

I ordered a package on 27 August for my house purchase, which included both an EICR and a GSC (£119 and £69 respectively). The work was carried out as part of a tight purchase timeline. The tea... See more

Company replied

Rated 5 out of 5 stars

Prompt call out for a fire alarm certificate and then promptly installed new alarms as required. Communication was excellent via both email and phone - the team were very responsive to my (several!) q... See more

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Rated 5 out of 5 stars

The loveliest, most communicative and reliable company to deal with. Despite a very rapid turnover between my tenants, their engineer fitted in the inspection at 5pm on Friday night and the report was... See more

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Rated 5 out of 5 stars

Daniel was fantastic! Very fast next day booking. He had to deal with us running around finding more appliances but was very patient, helpful and professional.

Company replied

Rated 1 out of 5 stars

I booked EICR CERT for gas safety, electrical and asbestos checks shortly after moving into my flat. Their gas safety report stated the boiler was safe to use, but shortly afterwards a leak... See more

Rated 5 out of 5 stars

Excellent service from start to finish. EICR Certi are a highly professional firm that went above and beyond to cover the area and accommodate our requirements. Their response times were very fas... See more

Rated 5 out of 5 stars

Very reasonable and professional. Due to a mis communication they had to come back to do additional test which they did free of charge. Very happy with them and will use them again

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Rated 5 out of 5 stars

Very good and effective service. Everything go so smooth and Daniel and colleagues make sure was super helpful and my result was ready in the same day. Excellent service and am satisfied

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Rated 5 out of 5 stars

Very fast and reliable when you need your paperwork sorted! Special thanks to Daniel for helping us with all the certificates in the time frame needed!

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Rated 5 out of 5 stars

Really quick turnaround for the report, had it within 2 working days! Good customer service, responsive, and the assessor on the day was very thorough and friendly too.

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Rated 5 out of 5 stars

I booked EICR Cert to perform EICR and PAT testing and have been very impressed with the professionalism. The electrician arrived at the agreed time and completed the work efficiently, the certif... See more

Rated 5 out of 5 stars

Excellent service. Used their service for fire risk assessment. Very helpful and dealt with any question/issue or concerns swiftly.

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Rated 5 out of 5 stars

Great customer service. Fast and efficient work carried out for both my gas and electric. Will definitely use again. Highly recommended.

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Rated 5 out of 5 stars

Very prompt and organized company. Efficiently made the booking, arranged keys pick up with agent and did the job on time and without any hassle. Great service.

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Rated 5 out of 5 stars

Smooth service and competitive price. Quick replies from the customer service, they where available all time providing detailed information and reassuring us for every step of the worl required to ins... See more

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Rated 5 out of 5 stars

I have nothing but praise for the efficient, communication and service from the team. Even the inspection itself was great, a thoroughly informative and pain-free process. I must admit, even the price... See more

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Rated 2 out of 5 stars

Booked with the company to renew the EICR certificate of a residential property. The appointment was made quickly and a fair assessment of the property with recommendations made for a satisfactor... See more

Rated 5 out of 5 stars

I have been working with the wonderful Umer and his team for the past 4 years. From boiler issues to electrical installation. Including EICR, PAT and EPC certificates. Always so helpful and understan... See more

Company replied

Rated 5 out of 5 stars

Uzi has been the most helpful and caring staff member so a big thank you to him for helping me the last few weeks. He is attentive and has always rang back when he has promised to do so. Thank you U... See more

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Rated 5 out of 5 stars

thank you to EICR team to promptly and professionally arrange for the needed check up. Very easy to communicate and check things, appreciate the service and highly recommend them.

Company replied

Rated 5 out of 5 stars

Highly recommended! The response was very fast, and the staff were professional and friendly. I will definitely choose them again next time.

Company replied

Rated 2 out of 5 stars

Pros turned up on time, gave me some advance warning of eta as requested so I was able to meet at the property, friendly, available relatively quickly, good price, (when asked) put passed stick... See more

Rated 1 out of 5 stars

I am extremely disappointed with EICR Certificate Co. and regret choosing their service. The EICR was returned Unsatisfactory with a few C2 faults and multiple C3. My core issue is the lack of tran... See more

Rated 5 out of 5 stars

Easy to book. Contact more than an hour before engineer arrived. Took off shoes without being asked (very wet day). Was quick and polite.

Company replied

Rated 5 out of 5 stars

Uzi was great very professional and was very attentive and was very helpful, I had gotten electrical works done after an eicr. Highly recommend

Rated 5 out of 5 stars

Today i am feeling very glad whil sharing my experience with EICR CERT. I recommend all the landlords to go ahead with the eicr cert for your EICR and Gas certification because they did a well job at... See more

Company replied

Rated 5 out of 5 stars

Great price compared to other sites and done within a week- definitely use these guys if you need a EICR! Ill be back to them in 2 yrs

Company replied

Rated 5 out of 5 stars

I engaged ERCI Cert Ltd to provide a Gas Safety Certificate, an Electrical Installation Condition Report (EICR), and an Energy Performance Certificate (EPC) for my property. They truly live up t... See more

Company replied

Rated 1 out of 5 stars

This company is extremely untrustworthy and operates in a highly questionable manner. They initially provide one quote, then later demand additional payment—especially when cash is involved. Man... See more

Rated 5 out of 5 stars

Super responsive to questions. Very fast turnaround from booking to delivery of the report. Very easy to communicate and do business with. Thank you

Company replied

Rated 1 out of 5 stars

Landlords beware. I was quoted £149 for an EICR certificate, following a previous successful EICR. The electrician inspected and reported a failure that required a repair. The company quoted the r... See more

Rated 5 out of 5 stars

Great customer service. Polite, friendly, helpful and professional. Great on the phone and great engineers sent out for the various services provided.

Company replied


Company details

  1. Property Management Company
  2. Electrical Engineer
  3. Fire Protection Consultant
  4. Fire Protection Service

Written by the company

Welcome to London's trusted destination for EICR, Gas, and EPC certificates services. At EICR Cert London, we specialize in electrical and gas safety inspections, offering EPC certificates for your property's energy efficiency. Our dedicated team of experts, with a wealth of experience, ensures your property meets all safety standards. We serve homeowners, landlords, and real estate professionals with precision and care. Whether you need a property inspection, heating system service, or energy audit, we've got you covered. Discover peace of mind with our top-notch services: we also do fault finding rectification fuse box and boiler installation rewiring Contact us today to schedule an appointment and safeguard your property.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

196 reviews

5-star
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2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

EICR and GSC package review

I ordered a package on 27 August for my house purchase, which included both an EICR and a GSC (£119 and £69 respectively).

The work was carried out as part of a tight purchase timeline. The team did need to move the engineer’s visit to 5 September, but communication throughout was clear and proactive, so this did not cause any issues.

I received the EICR certificate promptly. There was a delay with the GSC certificate due to the engineer being on paternity leave; however, this was clearly explained when I followed up. The certificate was subsequently issued, and I was reimbursed for the GSC due to the delay.

How a company handles delays or issues often says more about their service than when everything goes smoothly. In this case, EICR Cert managed the situation very well, and I was satisfied with both the communication and the resolution.

September 5, 2025
Unprompted review
EICR Cert logo

Reply from EICR Cert

Dear Kevin,
Thank you for your detailed and thoughtful review. We truly appreciate your understanding during your tight purchase timeline and are pleased our team maintained clear and proactive communication throughout.
We’re glad the matter regarding the GSC certificate was resolved transparently and that you were satisfied with the outcome. Your feedback means a great deal to us.

Rated 5 out of 5 stars

EICR CERT very helpful

I found EICR CERT to be very helpful, courteous and efficient whilst arranging and carrying out their fire door survey. Would recommend!

January 8, 2026
Unprompted review
EICR Cert logo

Reply from EICR Cert

Dear Les,
Thank you for your kind feedback. We’re pleased you found our team helpful, courteous, and efficient during your fire door survey.
We truly appreciate your recommendation.

Rated 5 out of 5 stars

Prompt delivery of report

January 16, 2026
Unprompted review
EICR Cert logo

Reply from EICR Cert

Dear John,
Thank you for your review. We’re pleased your report was delivered promptly and that you were happy with the service.
We truly appreciate your support.

Rated 5 out of 5 stars

Great experience

I have been using the company for r3 years now, they provide a very good service.

December 19, 2025
Unprompted review
EICR Cert logo

Reply from EICR Cert

Dear Shaukat,
Thank you for your continued trust over the past three years. We’re delighted to consistently provide you with a very good service.
We truly appreciate your loyalty and support.

Rated 4 out of 5 stars

Good Service

The service was good and they did a good job although a bit expensive.

November 15, 2025
Unprompted review
EICR Cert logo

Reply from EICR Cert

Dear Hursh,
Thank you for your feedback. We’re pleased you were happy with the quality of the work carried out.
We appreciate your comment regarding pricing and always aim to balance competitive rates with professional, compliant service.

Rated 5 out of 5 stars

Great customer service

Great customer service. Polite, friendly, helpful and professional. Great on the phone and great engineers sent out for the various services provided.

January 10, 2026
Unprompted review
EICR Cert logo

Reply from EICR Cert

Dear Jennifer,
Thank you for your kind review. We’re delighted you found our customer service polite, friendly, and professional, and that our engineers delivered to a high standard.
We truly appreciate your continued support.

Rated 5 out of 5 stars

I used landlord services

I used landlord services. I had to make last minute changes to my booking which they handled very efficiently. In the end they were hired to install a bathroom fan. The electrician was prompt, knowledgeable, amiable, effective. Would recommend.

December 20, 2025
Unprompted review
EICR Cert logo

Reply from EICR Cert

Dear Relish User,
Thank you for your kind feedback. We’re pleased we could handle your last-minute booking changes efficiently and complete the bathroom fan installation smoothly.
We’re glad you found our electrician prompt, knowledgeable, and professional. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Very fast and professional services

Very fast and professional services. Thank you

January 7, 2026
Unprompted review
EICR Cert logo

Reply from EICR Cert

Dear Claudio,
Thank you for your kind review. We’re pleased you found our service fast and professional.
We truly appreciate your support.

Rated 5 out of 5 stars

professional and prompt service

thank you to EICR team to promptly and professionally arrange for the needed check up. Very easy to communicate and check things, appreciate the service and highly recommend them.

December 18, 2025
Unprompted review
EICR Cert logo

Reply from EICR Cert

Dear Ieva,
Thank you for your kind feedback. We’re pleased we could arrange your inspection promptly and professionally, with clear communication throughout.
We truly appreciate your recommendation and support.

Rated 4 out of 5 stars

EICR certificate and follow up work

We booked an EICR check for a flat that we were purchasing through EICR cert. They were very prompt in replying and helpful with organising the appointment with our estate agent. There was an issue that needed resolving so we then booked in this work post completion of the flat. We were very happy with the service from the electrician who was friendly and helpful when he was here. We then got sent an updated EICR certificate a couple of days later. Only reason for 4 stars not 5 is that the initial report took almost a week to arrive when we were initially told 2 days. In the end the timing didn't matter too much anyway though. Thank you!

December 19, 2025
Unprompted review
EICR Cert logo

Reply from EICR Cert

Dear Imogen,
Thank you for your detailed feedback. We’re pleased you were happy with the electrician’s service and that the follow-up work and updated EICR were handled smoothly.
We apologise again for the delay in the initial report and appreciate your understanding. Your comments help us continue to improve.

Rated 1 out of 5 stars

Certified obviously dangerous boiler as safe and didn't flag likely asbestos in hallway

I booked EICR CERT for gas safety, electrical and asbestos checks shortly after moving into my flat.

Their gas safety report stated the boiler was safe to use, but shortly afterwards a leak was found, prompting further checks. Multiple independent Gas Safe engineers then confirmed the boiler was unsafe and issued a “Do Not Use” notice. Significant flue-related issues had been missed, and the boiler had to be shut down completely during very cold weather.

The company has said they will refund the gas safety check, but the refund has still not been received despite repeated chasing.

Separately, builders later flagged highly visible material around a skylight as likely asbestos, which was not mentioned at all in the asbestos survey. EICR CERT told me that samples would only be taken as part of a different, bigger demolition survey, so I am now taking my own samples to send to a lab.

As a result, I have no confidence in the checks carried out and will be paying for gas, electrical and asbestos inspections again with another company.

A risk to our health, a waste of more than £500 and stalled renovation works. And continued excuses from them about people having left the company or bank glitches. Avoid!

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

First class service from start to finish

The loveliest, most communicative and reliable company to deal with. Despite a very rapid turnover between my tenants, their engineer fitted in the inspection at 5pm on Friday night and the report was expedited to reach me at 4pm on Saturday. Thank you to Hassan, Sherry, Sam and engineer Sheby for working so cheerfully to meet the deadline.

December 13, 2025
Unprompted review
EICR Cert logo

Reply from EICR Cert

Dear Jules,
Thank you for your wonderful feedback. We’re delighted we could accommodate your tight turnaround and ensure the inspection and report were delivered on time.
We’ll pass your kind words on to Hassan, Sherry, Sam, and Sheby. Your appreciation truly means a lot to us.

Rated 5 out of 5 stars

Great experience

Great experience, very efficient service

December 3, 2025
Unprompted review
EICR Cert logo

Reply from EICR Cert

Dear Alex,
Thank you for your kind feedback. We’re pleased you had a great experience and found our service efficient.
We truly appreciate your support.

Rated 5 out of 5 stars

Extremely efficient my whole family use…

Extremely efficient my whole family use them for all our properties and we are never disappointed. Also patient

December 3, 2025
Unprompted review
EICR Cert logo

Reply from EICR Cert

Dear Mr Thomas,
Thank you for your wonderful feedback. We’re truly grateful for your family’s continued trust across your properties and are pleased to consistently deliver efficient and patient service.
We truly appreciate your loyalty and support.

Rated 4 out of 5 stars

Overall would use their services again

We had some issues with the booking which is why I’m not giving 5 stars. The time they said they’d come didn’t happen as they didn’t turn up and the reschedule took a while and some chasing to sort but the engineers who ended up coming were friendly and professional. The cost was good and online platform for the invoicing was easy and very efficient.

November 27, 2025
Unprompted review
EICR Cert logo

Reply from EICR Cert

Dear Clare,
Thank you for your honest feedback. We sincerely apologise for the initial booking issues and appreciate your patience while it was resolved.
We’re pleased the engineers were professional and that you found the pricing and invoicing process efficient. Your comments help us improve, and we’re glad you would consider using us again.

Rated 5 out of 5 stars

Amazing customer service especially…

Amazing customer service especially thanks to Sherry who fulfilled the need of urgency and delivery the service promptly and professionally. Very reliable and trustworthy service

November 28, 2025
Unprompted review
EICR Cert logo

Reply from EICR Cert

Dear Thet Su Naing,
Thank you for your wonderful feedback. We’re delighted we could meet your urgent request promptly and professionally.
We’ll pass your kind words on to Sherry. We truly appreciate your trust and recommendation.

Rated 5 out of 5 stars

Really swift and great service

Really swift and great service. Would recommend. Very satisfied with everything

November 21, 2025
Unprompted review
EICR Cert logo

Reply from EICR Cert

Dear Allison,
Thank you for your kind review. We’re pleased you were satisfied with our swift service.
We truly appreciate your recommendation and support.

Rated 5 out of 5 stars

Great service

Great service. EICR was arranged within a few days and all went smoothly

November 17, 2025
Unprompted review
EICR Cert logo

Reply from EICR Cert

Dear Daniel,
Thank you for your kind review. We’re pleased your EICR was arranged quickly and that everything went smoothly.
We truly appreciate your support.

Rated 5 out of 5 stars

All round excellent service.

Easy to book and a fair price compared to other companies. They arrived in good time and were helpful and efficient.
They were diligent enough to fail 1 item, all the others passed. I trust their integrity.
Easy to contact on the phone with a enquiry. All staff were patient and friendly.
All round excellent service

November 13, 2025
Unprompted review
EICR Cert logo

Reply from EICR Cert

Dear Jan,
Thank you for your detailed and thoughtful review. We’re pleased you found the booking easy, pricing fair, and our team punctual and efficient.
We appreciate your trust in our integrity and are glad our staff were helpful and friendly throughout. Your support means a great deal to us.

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