Eirdoc Online Doctor Reviews 

1,497
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient service, highlighting quick appointment availability and prompt consultations. Many appreciate the professionalism and politeness of the staff, with doctors described as compassionate, knowledgeable, and excellent listeners. The user experience is often simple and stress-free, thanks to convenient booking and direct prescription delivery. However, some customers noted issues. A few experienced problems with prescriptions, including them being sent to the wrong chemist or not received, leaving symptoms unaddressed. Additionally, some reviewers were not happy with staff communication, mentioning doctors who spoke over them, did not listen, or were perceived as rude or dismissive.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its professionalism, promptness, and... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, promptness, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding it stress-free, easy to access,... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and... See more

Booking process

Users describe positive interactions with the booking process, highlighting its simplicity and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a great service, you can get an appointment almost immediately compared to a two week wait at the local medical centre, let’s be honest, I’d either be dead or better by the time that appointme... See more

Company replied

Rated 5 out of 5 stars

So quick and easy and effective. I booked at 4:57pm and was on the phone to a dr at 5:19. I don't think this can/should replace having a relationship with a regular gp that you return to and are known... See more

Company replied

Rated 5 out of 5 stars

I have been using the service from this company for a few months now and the efficiency, professionalism and politeness of the admin remain excellent. Despite one computer fault before Christmas,... See more

Company replied

Rated 5 out of 5 stars

The doctor who consulted me today Dr Ali was so excellent in explaining everything to me regarding the service i was seeking help for.He was calm,not in hurry with good listening skills while gatheri... See more

Company replied


Company details

  1. Health Consultant
  2. Doctor
  3. General Practitioner
  4. Local Medical Service
  5. Medical Certificate Service
  6. Mental Health Service

Written by the company

Introducing Eirdoc Online Doctor: Your Convenient Gateway to Quality Healthcare Experience the ease and accessibility of online healthcare with Eirdoc Online Doctor. Our team of experienced and qualified physicians is available to provide immediate GP consultations via video or telephone, ensuring that your health remains a top priority without disrupting your busy schedule. Unmatched Convenience and Accessibility Access immediate online medical care 7 days a week, including weekends and evenings. Choose from video or phone consultations for a personalized experience. Receive instant treatment prescriptions from our dedicated team. Affordable Healthcare at Your Fingertips Enjoy affordable consultations starting from just €20. Eliminate the hassle of travel and waiting room times. Quality Care Delivered by Experienced Professionals Consult with registered Irish Medical Council (IMC) physicians. Benefit from their expertise and personalized care. Take Charge of Your Health with Eirdoc Online Doctor Visit our website at www.eirdoc.com to learn more about our comprehensive online doctor services and schedule your consultation today.

See a Doctor Online Today

Written by the company

Skip the Waiting Room
Fast, convenient & affordable online GP consultations. Book now!

Your Health, Our Priority

Your Health, Assured.

At Eirdoc Online Doctor, we’re committed to providing you with the highest quality healthcare, conveniently and affordably. We guarantee: Expert Medical Advice: Consultations with experienced, Irish-registered doctors. Privacy and Security: Your health information is treated with the utmost confidentiality. Fast and Efficient Service: Quick appointments and prompt prescriptions. Affordable Fees: Transparent pricing for your convenience. If you're not satisfied with your consultation, please reach out to our customer support team. We’re here to help.

Contact info

Promotion box for Eirdoc Online Doctor

Fast, Convenient Healthcare at Home

Get expert medical advice online, 24/7

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,497)

96 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Eirdoc has made healthcare so much more…

Eirdoc has made healthcare so much more accessible for me. I had a consultation during my lunch break, and it was so easy to fit into my busy schedule. The doctor was so professional and took the time to listen to my concerns. I received my prescription right after the call.

February 26, 2025
Rated 5 out of 5 stars

I can’t say enough good things about…

I can’t say enough good things about Eirdoc. As someone who works long hours, finding time to visit a GP was always a struggle. With Eirdoc, I had a consultation during my commute, and it was so easy. The doctor was professional and empathetic, and they provided clear advice. I received my prescription instantly, and the whole process took less than 15 minutes. It’s such a relief to have access to quality healthcare without disrupting my schedule.

February 25, 2025
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Hi Katie, thank you for sharing your experience! We're glad Eirdoc made healthcare easy and convenient during your busy day. Our goal is to provide fast, professional, and caring service that fits your lifestyle. Wishing you good health!

Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with Eirdoc. I woke up feeling unwell and didn’t want to wait hours for a GP appointment. I booked a video consultation, and the doctor was so professional. I felt reassured and confident in their expertise. I had my prescription within minutes and didn’t even have to leave my house.

February 25, 2025
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Thank you, Jackson! We're glad our quick and professional video consultation made you feel confident and cared for. Your health and convenience are our top priorities.

Rated 5 out of 5 stars

I was impressed by how fast I was able…

I was impressed by how fast I was able to get an appointment. Highly recommend!

February 25, 2025
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Thank you, Paul! We're glad you found the appointment process quick and easy. We appreciate your recommendation and look forward to helping you again!

Rated 5 out of 5 stars

Perfect for busy people

Perfect for busy people. I had a video call during my lunch break, and it was so easy.

February 25, 2025
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Thank you, Eddie! We're glad Eirdoc made your video call during lunch quick and hassle-free. We’re here to keep things simple for busy schedules!

Rated 5 out of 5 stars

Eirdoc is a lifesaver

Eirdoc is a lifesaver! I had a quick consultation, and the doctor was so professional. Highly recommend!

February 25, 2025
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Thank you, Matt! We're glad your consultation was quick and professional. Your recommendation means a lot to us!

Rated 5 out of 5 stars

I needed a copy of my adoption papers

I needed a copy of my document, and eirdoc.ie made it so easy. The team was very understanding and supportive throughout the process. I’m so grateful for their help.

February 21, 2025
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Thank you, Kelly! We're glad eirdoc.ie could make getting your document copy straightforward. Our team is always here to support you whenever you need. We appreciate your kind words!

Rated 5 out of 5 stars

I needed a medical cert urgently

I needed a medical cert urgently, and they delivered. The website is user-friendly, and the whole process was hassle-free. I’ve already recommended it to friends and family!

February 19, 2025
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Thank you, Donna! We're glad we could provide a quick and easy solution for your medical certificate needs. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Eirdoc is the best service I’ve used in…

Eirdoc is the best service I’ve used in a long time. They took the time to listen to my concerns and provided a solution that worked perfectly for me. I can’t thank them enough for their help.

February 19, 2025
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Hi John,
Thank you for your kind words! We're glad we could understand your needs and deliver a solution that fits perfectly. Your satisfaction means a lot to us. Looking forward to supporting you again!
— The Eirdoc Team

Rated 5 out of 5 stars

The is fast

The is fast, reliable and incredibly convenient!

February 13, 2025
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Thank you, Mike! We're glad you found our service fast, reliable, and convenient. Your support means a lot to us!

Rated 5 out of 5 stars

I needed medical advice while…

I needed medical advice while traveling, and Eirdoc was there for me. The consultation was quick, and the doctor was very knowledgeable. I had my prescription sorted within an hour. I’ll definitely be using Eirdoc again!

February 13, 2025
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Thank you, Brian! We're glad we could provide quick and reliable medical support while you were traveling. Looking forward to assisting you again whenever you need!

Rated 5 out of 5 stars

I’ve used their services several times…

I’ve used their services several times now, and I’m always amazed at how quick and professional they are. The doctors are thorough, and the prescriptions are processed in no time. It’s a fantastic service for anyone who values their time and health.

February 13, 2025
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Thank you, Nate! We’re glad to hear our quick and professional service continues to meet your expectations. At EirDoc, we’re committed to providing thorough care and fast prescription processing to support your health and busy lifestyle

Rated 5 out of 5 stars

The platform is incredibly easy to use

The platform is incredibly easy to use, and the doctors are top-notch. I had a consultation late in the evening, and the whole process was smooth and efficient. It’s such a relief to have this option available.

February 13, 2025
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Thank you, Livia! We're so glad you found the platform easy to use and the service efficient. It’s great to know we could support you when you needed it most.

Rated 5 out of 5 stars

I needed a consultation for a recurring…

I needed a consultation for a recurring issue, and Eirdoc made it so easy. The doctor was very understanding and provided clear advice. I had my prescription sent to my pharmacy within an hour. Amazing!

February 13, 2025
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Hi Trey, thank you for your kind words! We're glad to hear our service was fast and helpful, and that you received the care and prescription you needed without delay. We're always here when you need us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look