eivans.com Reviews 114

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and ability to capture special moments beautifully. Many highlight the excellent quality of the photos and videos received, often exceeding expectations. People also appreciate the reasonable pricing and the efficient, responsive customer service throughout the process. Reviewers frequently mention the ease of communication and the comfortable atmosphere created by the team, making their special days even more enjoyable. However, a few other people also felt that the quality of the photos and videos was poor, with some mentioning issues like bad audio and blurry images, and expressed dissatisfaction with the company's response to their concerns.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, with many praising the professionalism and efficiency of the... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the stunning and professional quality... See more

Price

Users describe positive interactions with price. Customers consistently highlight the affordability and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you’re looking for an incredible photo and video team — stop right here. Bayo (photographer) and Arlene (videographer) went above and beyond for our wedding reception! Bayo somehow knew exactly whe... See more

Rated 5 out of 5 stars

Eivan's Photo & Video was fantastic to work with for our wedding. Their communication throughout the planning process was great - they were incredibly punctual in responding to our emails and calls. O... See more

Rated 5 out of 5 stars

Our experience with Eivan's Photo and Video was amazing. Both Lauren (Photographer) and Mark (Videographer) were very professional and got the job done despite the chaos of the big day lol. Mark even... See more

Rated 5 out of 5 stars

Eivan's Photo & Video was the perfect choice for our wedding photography and videography. Their communication style was outgoing and open, which put us at ease from the very first meeting. The quality... See more


4.8

Excellent

TrustScore 5 out of 5

114 reviews

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Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! Gabby made sure to go above and beyond! She captured everything I could have wanted! She worked so well with little ones! She took amazing pictures and made sure we took in the moments together. They answered all the questions I had along the way! Making sure I felt comfortable with everything

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Eivan’s did a great job at my wedding

Eivan’s did a great job at my wedding! My photographer, Scott, was very attentive to the shots my husband and I wanted, and my videographer, Justin, did a wonderful job getting all of the important parts of our wedding that we wanted! It was really nice that they were able to come to different locations with us and they had shots that they knew would look nice that they helped us with! We are also really looking forward to the photo album that we got with them as well!

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

A DREAM COME TRUE

Fantastic job by both photographers and both videographers. Thanks again Eivan's for providing Peter, Bayo, Marcel, and Alias. Special thanks to Peter whose patience and experience kept us all calm. Thanks you guys for making our vow renewal ceremony and reception A DAY TO REMEMBER!

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

So easy to work with

Eivans photo & video has been so easy to work with since day one. They offer great packages for all different budgets. Their local photographer and videographer they assigned to us on our wedding day were amazing, so professional and caring. They really made sure to capture all of the special moments we wanted. I couldnt have asked for a better team on our big day. Thank you to Eivans and our photographer & videographer for making this such a pleasant experience.

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Grateful

We are so incredibly grateful we chose Eivan’s Photography and Video for our wedding. They were a dream to work with. From our initial contact to receiving our photos and video, their customer service was exceptional; we felt completely at ease and knew we were in good hands. Paula P., our photographer, and Aidar G., our videographer, had a calm and organized approach that was so appreciated. They have a unique talent for catching all the special moments, big and small, with such artistry and care. If you need a top-tier photographer and/or videographer who is talented, reliable and a pleasure to be around, we highly recommend Eivan’s Photography and Video for all your needs. Thank you for giving us memories that will last a lifetime!

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

When we were looking for photography…

When we were looking for photography for our wedding, our venue's recommendation was outside our budget. Found Eivans through random scrolling on Facebook and decided to take a look. SO GLAD WE DID! Got connected with multiple photographers in our area and the ability to look at portfolios ahead of time made deciding on our photographer feel more personal. We booked our engagement shoot with Eivans as a practice run with our chosen photographer and for a couple who takes 1 picture every 4 years we had such a wonderful experience because we clicked very easily. By the time our wedding day came around we were so excited to reconnect with our photographer Raquel for our big day. We got to observe the process for our detail photos which we were both super excited for, and when it came to the big moments of our first look, our ceremony, and all the candid pictures, Raquel blended perfectly in the background you forgot she was even there but we know she captured every moment. A huge thing in a photographer who can capture your important moments, while not feeling intrusive on the entire event. If you're on a budget and want great customer service, choices of amazing photographers you may not know exist, and ability to edit, choose, and cherish every photo you get we cannot recommend Eivans enough. If you're using them and in eastern Massachusetts, we may be biased but Raquel de Souza was a godsend and a wonderful person to work with. We plan on staying in touch with her for future photography projects. Instagram @raquelbehindthelens

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

If you’re looking for an incredible…

If you’re looking for an incredible photo and video team — stop right here. Bayo (photographer) and Arlene (videographer) went above and beyond for our wedding reception! Bayo somehow knew exactly where to be at every moment, capturing shots that perfectly tell the story of our day. Arlene was like a quiet shadow behind the scenes, catching all the raw, emotional moments we didn’t even realize were happening. Together, they gave us the most beautiful memories we could’ve asked for. Highly recommend both!

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!!

My husband Mitch and I had the absolute best experience with Evian’s Photography and Videography! We worked with Wael as our photographer and Gregory as our videographer, and both were truly incredible. From the moment they arrived, they brought such great energy—professional, organized, and detail-oriented, yet so easygoing and fun to be around.
They made us feel completely comfortable in front of the camera and kept the entire day lighthearted and enjoyable. Wael captured the most beautiful, candid moments that perfectly reflect how happy and relaxed we felt. Gregory was right there alongside him, catching every special detail on video without ever feeling intrusive.
We can’t thank them enough for helping make our wedding day feel so effortless and memorable. We would recommend Evian’s team, especially Wael and Gregory, to anyone looking for talented, genuine professionals who truly care about capturing your day perfectly.

October 24, 2025
Unprompted review
Rated 1 out of 5 stars

Appalling

If I could leave 0 stars I would. I’m American, but my husband and I live in his home country of Ireland. My mother offered to book our photos for our American wedding to take the pressure off of us. She booked Eivan’s for 2 hours, videography, and a book of select photos. She handled most of the correspondence, given the time zone difference, but CC’d me on all emails. Both the original photographer and videographer provided changed multiple times even up to THE DAY OF OUR WEDDING. Our wedding took place at golden hour in my Dad’s back yard in North Carolina, yet the photos came out looking like something from the Blair Witch Project. This is not hyperbole. The backgrounds were flat and drenched in shadow while the entire foreground was over-exposed and blindingly bright. The video might as well have been raw footage taken from a phone on a tripod. It is abhorrent that the only memories we have of our wedding day were so clumsily dealt with. Worse, when my mother confronted the company, they refused to accept the blame or at the very least offer any kind of empathy for ruining forever the footage of one of the happiest days of our lives. Therefore, as this is the first anniversary of our wedding, I’ve decided to write this review and may just turn it into an annual tradition. That’s how disgusted I am with this company and the lack of consideration they have for the real people, the real memories, and the real milestones they are supposed to be servicing.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

I booked Eivans
photos in August 30, 2025. They did amazing photographer like I say in every review she was amazing. She made us feel comfortable. She took amazing pictures of us. I would choose them over and over again.

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Reception Date

Backstory: my husband and I were married on Wednesday, October 8, 2025 at the courthouse. We wanted a professional photographer for the date of our wedding reception to capture the moments and details at the party. The reception date was October 11, 2025. Our photographer was easy to talk to and very friendly. He also cracked jokes which helped me, the Bride overcame the stressful situations due to wanting the night to be “perfect.” Richard was even understanding when the DJ got the date wrong and was late arriving to the reception; she was suppose to have a layout for him to go by so he knew when to take photos of each segment. He understood the ceremony was three days prior so a lot of what he usually captures was done for him. Richard N. captured our first dance, dances with our parents, cake cutting, garter and bouquet toss. Richard took photos of us with our guests and even did pictures with just our guests and their families. The whole night with him there was magical. If we could redo the whole night over, we would hire Richard again. 

October 11, 2025
Unprompted review
Rated 4 out of 5 stars

We worked with Ruben (photographer) and…

We worked with Ruben (photographer) and George (videographer) through Eivan’s for our wedding at Linganore Winecellars on September 27, 2025, and they were both absolutely wonderful to work with!

Even though the weather didn’t cooperate, they stayed calm, professional, and flexible throughout the entire day. Ruben kept everyone organized for photos and still managed to capture so many beautiful, candid moments despite the rain. He gave great direction and made even the largest group shots feel effortless.

George worked seamlessly alongside Ruben and truly captured the heart of our day. He was calm, kind, and so easy to be around — we hardly noticed the cameras, which allowed us to just be ourselves. Watching our wedding footage, we could feel all the emotion, laughter, and love from that day all over again.

The only thing I wish is that we could receive our edited photos and videos a little sooner — the turnaround time can take up to 12 weeks for both.

If you’re looking for a talented, reliable, and easygoing team who will capture your memories beautifully (even when things don’t go perfectly), Ruben and George are the ones!

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience with Eivan's

We had a great experience hiring a
photographer and videographer
through Eivan's. They worked with us to
find the package that we wanted at a
price we could afford. Leading up the
our big day, we were connected with our
photographer and videographer and
were able to talk through our ideas and
preferences. On the big day, they both
knocked it out of the park! They made
sure we got all the most important
shots, got coverage of things we didn't
even know to ask for, and guided us
with their expertise to ensure we got
the best shots. Not to mention, they
were incredibly kind, warm, and
professional throughout. We highly
recommend!

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

Photos and videos were great and they…

Photos and videos were great and they listened to the edits I wanted. 
Administratively, it would sometimes be difficult to get a straight answer from customer service sometimes, which made me worry that the edits I was requesting wouldn’t be considered, but this proved to be a waiting process as my videographer and the editors were great and the edits were made. 

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Eivan was amazing. From first call to go over available packages, to payment plans to being able to choose our photographer and videographer, it was all done quickly, accurately and with any headache or hassle. The day of our wedding, the photographer and videographer showed up on time and got to work. Very professional and very quick. Not once were they in the way of the event but also captured so much. Can’t thank Eivan enough for this amazing gift.

September 27, 2025
Unprompted review

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