EK BAKERY Reviews 281

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their delicious taste, perfect moisture, and beautiful presentation. Many reviewers found the cakes and brownies to be of exceptional quality, with well-balanced flavors that are rich without being overly sweet. The ordering process is frequently described as easy, with efficient service even for last-minute requests, and products arriving fresh and well-packaged. However, some people mentioned that the balance of flavors for certain products, like the mango coconut cake, was not up to their expectations.

What people talk about most

Product

People report positive experiences with the product, consistently praising the cakes and brownies for being... See more

Quality

Users describe positive interactions with quality, consistently praising the delicious, moist, and flavorful... See more

Order

Consumers find the ordering process to be a positive experience, often describing it as very easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A different cake seller let us down on the day of my 30th birthday party. EK bakery managed to turn around something very similar to the original cake we had ordered in just a few hours and absolutely... See more

Company replied

Rated 5 out of 5 stars

I recently tried the Mini Hearts Double Chocolate Cake from EK Bakery for my birthday, and it was absolutely delicious! The level of sweetness was just perfect, rich but not overpowering. The cake was... See more

Company replied

Rated 5 out of 5 stars

EK Bakery provided a fantastic experience. I ordered the mini Guinness cake and the gluten-free brownies for my partner’s birthday, and both were beautifully decorated. I’m usually not a big cake pers... See more

Company replied

Rated 5 out of 5 stars

Excellent quality. Truly delicious flavour combinations. Perfect, moist sponge. The Chocolate Guinness cake is outstanding. The Sunshine Cake is a very refreshing take on the classic carrot cake. The... See more

Company replied


Company details

  1. Cake Shop
  2. Bakery
  3. Catering Food and Drink Supplier
  4. Corporate Gift Supplier
  5. Dessert Shop
  6. Wedding Bakery

Written by the company

We are an independent bakery based in Hackney, London; specialising in bespoke brownies and seasonal cakes. We create beautiful brownie gift boxes for delivery by post, available UK-wide. We use high quality ingredients and seasonal flavours to create an ever-changing menu of celebration cakes decorated in our signature style with fresh fruits and edible flowers


Contact info

4.9

Excellent

TrustScore 5 out of 5

281 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Super Duper Simnel Cake

The choice of cakes and brownies are as awesome as ever. My family looks forward to the arrival of Mothering Sunday and Easter for the restock of the super delicious Simnel Cake. A firm fave. Thank you Elizabeth & Team

March 5, 2024
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Reply from EK BAKERY

Thanks so much Hayley, so thrilled you love the Simnel cake as much as we do! Best wishes, Elizabeth

Rated 5 out of 5 stars

Amazing cake

The Cake: Very tasty and incredibly beautiful. Really well put together and was exactly what I had hoped for after too much time researching occasion cakes in London.

Delivery: I had this delivered inside London and the process was smooth. The day before I was sent a tracking code for my one hour time slot. Through this on the day I could see when the courier had collected the cake, the estimated time to drop off, and a little icon on the map of where exactly the courier was. Therefore no anxious waiting for the doorbell.

Conclusion: I will be ordering my friends cake from here for her birthday in April!

February 2, 2024
Rated 5 out of 5 stars

EK Bakery never disappoints!

I regularly order from EK Bakery, and they never disappoint! Whether you go for a slice of cake, a freshly-baked cookie or a rich brownie, EK Bakery always delivers the goods. Super fresh, indulgent - would 100% recommend.

January 27, 2024
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Reply from EK BAKERY

Thank you so so much, Emily!!

Rated 5 out of 5 stars

Deeeelicious

I highly recommend EK Bakery. I have ordered a few large cakes from them and they've always been so well made, pretty and, most importantly, delicious.

Only once have I been a little disappointed because I misunderstood the sizing of a slice of cake on their website. I questioned it with them and they rectified the wording immediately so others wouldn't be confused.

They are helpful over email and always very quick to respond. I also regularly order their letterbox specials for myself - delicious and always arrive quickly. I do find my preference is for the letterbox sizes to the packs of 4. The letterbox sizes are thinner, maybe this is a topping to brownie ratio thing for me?!
I don't mind the prices because I know they only use the best ingredients, which is a priority for me.

Anyway, love them and will continue to support an independent bakery.

January 22, 2024
Unprompted review
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Reply from EK BAKERY

Wow, thank you so much for this review. Will send your feedback onto the rest of the team. We look forward to baking again for you soon, Elizabeth

Rated 5 out of 5 stars

Always the most perfect way to…

Always the most perfect way to celebrate. The chocolate sesame was absolutely delicious and the perfect finishing touch to a celebratory meal!

January 27, 2024
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Reply from EK BAKERY

Thank you so much Fran, we look forward to baking again for you soon

Rated 5 out of 5 stars

Ordered a lemon cake for my partner

Ordered a lemon cake for my partner! It was so beautiful and the lemon was so well balanced.

January 19, 2024
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Reply from EK BAKERY

That's wonderful to hear thank you, we look forward to baking again for you soon. Best wishes, Elizabeth

Rated 5 out of 5 stars

Birthday cake spectacular

The cake arrived, and it was beautiful. My son said it tasted just like the ones I made for him when he was a child. It was difficult to find a bakery in London that would make a German chocolate cake. Thank you for giving Charlie a taste of home.

January 18, 2024
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Reply from EK BAKERY

Thrilled to hear this, thank you so much. Best wishes, Elizabeth

Rated 5 out of 5 stars

Perfect Treat!

My son enjoyed his brownies. He said they were “yummy” and “very fudgey”. Perfect!

January 9, 2024
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Reply from EK BAKERY

Brilliant to hear, thanks so much Alison!

Rated 5 out of 5 stars

Came across EK Bakery on social media…

Came across EK Bakery on social media and did not realise how close they were to me so decided to order two cakes for my daughters birthday. Over heard my guests complimenting the cakes throughout the night and when I tell you it was lovely I mean it! Fresh ingredients & great decorations. You get more than what you ask for. Highly recommend them!

December 9, 2023
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Reply from EK BAKERY

Thank you so much for your lovely review, delighted to bake for your family and friends. We look forward to baking again for you soon. Best wishes, Elizabeth

Rated 5 out of 5 stars

Great little bakery hidden down an…

Great little bakery hidden down an alleyway. Just makes fab cakes - lovely to see an independent business thrive

December 10, 2023
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Reply from EK BAKERY

Thank you so much for your lovely review, it's much appreciated. Look forward to seeing you again soon, Elizabeth

Rated 4 out of 5 stars

Cake was delicious!

Cake was delicious! Positive comments all round! Immediately responsive to order query, establishing requirements beyond the order form to make sure cake was just right and rectified small issue on the delivery day straight away and with ease.

November 28, 2023
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Reply from EK BAKERY

Wonderful to hear, we look forward to baking again for you soon. Best wishes, Elizabeth

Rated 5 out of 5 stars

The brownies were fudgy when warmed and…

The brownies were fudgy when warmed and weren’t too sweet! Would definitely go back to try other flavours 😮‍💨

November 25, 2023
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Reply from EK BAKERY

Yes, warming the brownies up is such a hack! Look forward to baking again for you soon, Elizabeth

Rated 4 out of 5 stars

Exceptional brownies and went down a…

Exceptional brownies and went down a treat for my wife. Also had very good communication and will be using again in the future.

November 24, 2023
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Reply from EK BAKERY

Thanks so much Adrian, we look forward to baking again for you both soon, Elizabeth

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