Ekirana Reviews 

934
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Finding a store that offers specialized Pooja items in the Netherlands can be quite a challenge. This store made that task incredibly easy for me. What really sets them apart are their niche products,... See more

Rated 1 out of 5 stars

We ordered alphonso mangoes, out two boxes more than a box had bad mangoes. Be mindful when ordering fresh product.

Company replied

Rated 5 out of 5 stars

Bought eco friendly Ganesh idol, high quality! We are highly satisfied with service of eKirana. Received our order well in time, the package was carefully wrapped to avoid any damage during the trans... See more

Rated 5 out of 5 stars

Compared to other Indian grocery providers, I prefer EKirana because of the stock. For most of the items, stock is available and price also competitive. Easy to search the items and navigation within... See more

Company details

  1. Supermarket

Information provided by various external sources

Shop Indian Grocery in Netherlands and Europe | ekirana.nl - Online Store - Ekirana


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

934 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(934)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended

I order at this shop for many years now and am always content about the quality of the products and the delivery. Recommended!

April 19, 2024
Rated 5 out of 5 stars

Another gold star for Ekirana

The dosa batter is proving to be a great purchase. It works wonderfully well with my new Evochef dosa maker. While it’s not quite like I’m back in Bangalore, home made dosas are fun to make and great to eat!

April 7, 2024
Rated 3 out of 5 stars

The previous review was irrelevant

I wanted to erase the review but didn’t find how. Apparently I received the wrong order due to a mistake I did.

February 25, 2024
Ekirana logo

Reply from Ekirana

Good day!

You ordered Dried Bay leaves and the same was delivered. There was no order for curry leaves. Please check your order confirmation email for reference.

If you have further questions or need assistance, please feel free to contact us at support@ekirana.nl

Our first response time on emails is generally less than 30 minutes.

Sincerely,
Ekirana

Rated 5 out of 5 stars

Excellent quality

Very impressed with the quality of the products. I ordered fresh, dried and jarred - all great. They were well packed, fast delivery. Good website too. Thank you!

February 28, 2024
Rated 1 out of 5 stars

Terrible Delivery Experience…

Delivery guy wouldn't deliver to address. Drove off from front door without even trying to ring the bell and just said not at home. I have a video recording of it where I tried to call him and yet the delivery was not made.

February 20, 2024
Ekirana logo

Reply from Ekirana

Good day,

It’s indeed frustrating and annoying to hear about this poor delivery experience. We take such instances seriously and would like to ensure that this is properly addressed with the carrier.

Please do take contact with us at support@ekirana.nl along with your order number. We’d look into this promptly.

Despite this instance, we hope that you did receive your goods well and intact.

Sincerely,
Ekirana

Rated 5 out of 5 stars

Customer Service

The product I wanted was available. However my delivery address was slightly incorrect, however the customer service team were on hand immediately to correct this and tracked my order to make sure I got it as I had requested product for a Indian food dinner party we were having.
Thank you.

January 22, 2024

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