Elainehartlondon Reviews 

9
TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

9 reviews

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2.5

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(9)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

Utter trash

Utter trash! Ordered 4 dresses. 2 different colours each in 2 sizes. When they hadn’t arrived after 2 weeks I began to investigate the company. To my horror the reviews were shocking and I was so cross with myself for not having checked before parting with my money. I contacted my bank, explained and began a charge back. The bank have been excellent and I have the money back in my account.
The items finally arrived today after 3 weeks. The dresses are absolutely shocking. Nothing like the pictures they show on the website and are only fit for the bin. Cheap, thin tat.
Having read all the reviews on returning the trash, it’s not worth the bother, the charge or the stress. I’ve learnt my lesson.
Please DO NOT buy from these scammers. They need closing down. Don’t be fooled by their website images - they are nothing like the rubbish they out.

September 11, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give a negative rating of -5…

If I could give a negative rating of -5 I would be happy. If you see this advert do not buy from it. This is a scam.
5 YEARS OF LOVE
Five years ago, Elaine Hart London was created with one goal: to help women feel confident through timeless fashion.

To celebrate our 5th Anniversary, we're giving back with our biggest sale of the year.

Thank you for being part of our journey. ❤️

With Love,

The three jumpers that I purchased were of exceptionally poor quality and did not resemble the photographs, they were synthetic cheap material which did not come from London more like China.
I have been scammed before and lost money on these sites as the cost of postage back outweighs your loss

September 7, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a cardigan which looked…

I purchased a cardigan which looked very good quality. It was shipped from China and was of the poorest quality, wrong size, had holes in the material. After a lot of back and forth via email they offered a 25% reduction and I could keep the item which I refused. I've now been told to return the product to China at my own expense and once the poor quality has been accepted then they'll refund. Please don't be fooled by their website. They are scammers.

September 7, 2026
Unprompted review
Rated 1 out of 5 stars

These are scammers as the linen dress I…

These are scammers as the linen dress I ordered is different to the nasty, cheap version l received which looked like it was hand sewn with hanging thread and not the one on the Elaine Hart London website. Disgusting scammers, someone needs to put a stop to this.

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

SHOCKINGLY BAD

The dress arrived late. Nothing at all like the one advertised. Cheap Temu knockoff. No embellishments whatsoever and very disappointed at the lack of decent quality. No response from the company when asked for return label and refund. TERRIBLE CUSTOMER SERVICE Avoid like the plague.

August 26, 2026
Unprompted review
Rated 1 out of 5 stars

Cheap shoddy pieces of plastic sewn…

Cheap shoddy pieces of plastic sewn together to resemble a dress. Feels like a shower curtain. Do not not touch this company - they are nothing to do with London - they are a Chinese ghost company. You cannot return the goods as you would have to send them back to China. They offer 25% of your money back and you can keep the goods.

August 29, 2026
Unprompted review

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