After searching almost endlessly, in the UK and Europe, for the right axle to fix an e-bike with a US set up, I eventually found the correct longer size available through Elanus Parts. Purchase was e... See more
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Review summary
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Reviews shaping this summary
I recently broke my bike, and since it was an old model, I was unable to find the specific piece that was damaged. I visited eight different bike shops and repair services in my city, but none of them... See more
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The people at Elanus know what they are doing, and they have a huge inventory of derailleur hangers. Knowledgeable advice, fast shipping, and of course the part fits. It's probably a good idea to orde... See more
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It was unbelievable! We got the right derailleur hanger within little more than 24hrs from Lithuania into Swedens country side thanks to a phone call to elanus parts! Saved our tour!
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Company details
Written by the company
Elanus Parts is a specialized bicycle parts and components store dedicated to riders who value reliability, precision, and performance. We offer a carefully curated selection of high-quality products for bike maintenance, repair, and upgrades, including drivetrain components, professional tools, bearings, accessories, and essential workshop supplies. Our goal is to make bicycle servicing easier, faster, and more accurate for both enthusiasts and professionals. One of our core strengths is derailleur hanger compatibility. With a catalog of over 2000+ hanger types, we provide one of the most comprehensive selections available online. Our advanced compatibility knowledge and detailed product information help customers quickly identify the exact replacement part for their specific bicycle model, reducing guesswork and saving valuable time. Whether you are maintaining a road bike, mountain bike, gravel bike, or e-bike, we ensure precise matching across a wide range of brands and frame designs. We proudly serve cyclists, bike mechanics, repair shops, and e-bike users across Europe, the United Kingdom, the United States, and worldwide. Our logistics and customer support are designed to deliver a smooth and reliable shopping experience, from product selection to fast delivery. Customer satisfaction is at the heart of everything we do. Our 100% satisfaction policy ensures confidence in every purchase, with clear and fair return and exchange processes. In addition, Elanus Parts is an official distributor in Lithuania of globally recognized brands such as Pilo, Wheels Manufacturing, Squirt Cycling Products, Robert Axle Project, Bosch eBike Systems, Shengyi, DBD Tools, Giant, Marwi, Sox Footwear, Steady Ride, and Wera Tools, ensuring trusted quality and direct access to leading manufacturers.
Contact info
Raudondvario pl. 164, 47173, Kaunas, Lithuania
- +37062015921
- info@elanusparts.com
- elanusparts.com
4.9
Excellent
673 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery!
July 4, 2023
Super fast delivery 👍👍
July 3, 2023
Absolutely great team and very good…
Absolutely great team and very good communication via Whats app. But that is not all, they also made sure that I received the package very quickly.
Thank you so much
July 2, 2023
Good stock fast service
July 3, 2023
Fast and got everything
June 28, 2023
Unprompted review
Quick and compleete support.
June 18, 2023
Elanus were fantastic
Elanus were fantastic. I’m an Australian on tour in Italy and needed a derailleur hanger quickly. I was able to talk to them to help identify the correct item and received it in 2 days. They even took the trouble to leave a note for the courier to leave it at the local cafe if I was not there. I highly recommend them.
June 19, 2023
No spare hanger for my trip
Ordered a derailleur hanger from here on the 1st of June. Website was easy enough to use but still expensive with shipping. While Elanus passed the parcel over to Parcelstars quickly after that if went downhill. As of today (21st June) I still don't have my hanger for a trip I'm going on. This is very disappointing. Expensive shipping within Europe should not take 3 weeks and I now don't have a backup if my hanger breaks. I suggest Elanus uses a different courier.
Edit, Elanus personally contacted me and did everything they could to help, they went so far as to ship with DHL to France where I'm on holiday. I now have the hanger and can ride with price of mind. Issues can happen but I think it's more important how the company deals with them. Very impressed. Thanks
May 31, 2023
Reply from Elanus Parts
Dear Tom,
We are really sorry for delivery delay :( it sometimes happens with regular POST and it can not be explained. Sometimes shipments stops moving somewhere and then they appears. Nobody can't influence this process. :( At this moment order is already delivered, but, yes it is too late - 15 work days.
If we would know information that you are going to trip and need backup as soon as possible, we could send another part with expedited shipping which we are offering with checkout if part needed quick and for sure it will be in your hands before leaving to trip. I hope we will be able to fix it by sending you part to your staying location, fullfiling your expectations to have backup derailleur hanger on your trip.
Best regards,
ElanusParts
prompt responses and correct attitude…
prompt responses and correct attitude and helpful communication.
June 18, 2023
The experience has been so smooth
The experience has been so smooth. When I put my order in, the time of collection of UPS was already past so someone from Elanus called me to ask if I wanted to send through DHL so it would be sent the same day and arrive earlier. 10/10 service and speed. Would definitely recommend.
June 15, 2023
Great company!
Very fast shipping, saved me a lot of time/hassle procuring this item by other means.
June 12, 2023
Everthing went fine and very smooth!
June 1, 2023
Great service
June 8, 2023
Happy to find the correct part
Happy to find the correct part. Less happy to wait nearly a month for delivery.
May 17, 2023
Reply from Elanus Parts
Dear Terry,
We are really sorry we did not manage to meet your expectations with our service.
Since order delivery method was economy shipping, delays sometimes occur.
Order was delivered in 14 work days instead of promised 1-2 weeks, even we tried hard and shipped order the same day.
For orders to be delivered fast we also offer expedited delivery service in 2-5 work days worldwide.
Best regards,
ElanusParts Team
Great experience
Great experience. I was helped selecting a proper derailleur hanger and the item arrived just 30 hours after the purchase via international UPS delivery.
May 31, 2023
As expected
Delivered as expected. Just remember additional customs duty/tax might be added to the total price.
May 14, 2023
Never heard of Elanus Parts before
Good knowledge. Good service. Fast delivery.
I bookmarked Elanus Part in my browser for future trade
May 30, 2023
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