I requested to cancel in Jan. 2026.right after signing up. I ve continued to be charged for Feb and March. I did reach out to a volunteer and no one responded.
Company replied
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See what reviewers are saying
This is not a trustworthy non-profit. I am a social worker that provides resources to many elders. Their website charges elders $50 to get a code to see the volunteers phone numbers, despite advertisi... See more
Company replied
I've loved volunteering with Elderhelpers.com. I was able to help someone over a few months while they were experiencing some medical issues and needed help getting to the doctors as their family live... See more
When looking for someone to help my elderly Mother, I found ElderHelpers.org and I was very skeptical. I was thrilled that such an organization existed but one has to be careful with internet transac... See more
Company details
Written by the company
Elder Helpers is a user-friendly, web-based service. We believe that compassion at its finest is free. Volunteers register to offer their services based on their true desire to help elders. Elder Helpers strives to safely and conveniently connect these dedicated, passionate volunteers with elders in their local communities. We are a tax exempt organization and the contributions cover our operating costs. Our volunteers are true volunteers. For a tax deductible monthly donation of $50, you can contact as many volunteers as you would like, to ask them for as much help as you would like. We do screening and background checks and our website makes it convenient for you to locate volunteers where you need them and get to know them and the help they are willing to offer. Enjoy the safety and convenience of elderhelpers.org! We are not supported by any government money. Solely volunteers, elders and their relatives help us pay for the technology and people making this service possible. Contributions from volunteers, training packets delivery, contributions from elders and relatives are handled by a third party meeting the best industry standards and is subject to change. Background checks are handled by www.IntelliCorp.net, a Verisk Company. We recruit our volunteers in reputable places and carefully screen all users. This service is new and innovative, we strongly encourage any visitor of this page to educate themselves by reading our FAQs at www.elderhelpers.org/faq and contact us via email for more information. Thank you.
Contact info
United States
- elderhelpers.org
2.9
Average
21 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Questionable if Legitimate 501c3
After providing the "donation", I contacted six numbers. One was non-working, two others answered as the same NAME, but were definitely not the people listed as volunteer. Three others never returned calls.
There is NO PHONE number for ElderHelpers to speak with someone. I Sent an email to which I got an automated, "we'll respond in 2 business days" and a week has gone with no reply but daily marketing emails. In theory, this is a fantastic idea but my conclusion is it's either fraudulent or horrifically managed.
September 10, 2023
Unprompted review
Reply from ElderHelpers.org
We encourage people likely to go completely crazy and write us theses about 10 dollars to participate in the activities of other nonprofits, if this is not you please ignore these reviews.
1. "Trust" Pilot does NOT verify that people leaving reviews are genuine customers. So our competition can trash us all they want. We are a small nonprofit with no means to file lawsuits. For a serious assessment of the quality of our service check our hundreds of positive reviews on Sitejabber.
2. To cancel, send an email to help@elderhelpers.org and keep in mind that we are a small charity, not a fast food chain; please wait for our answer.
3. If you are losing it like many Americans, please call NAMI immediately instead of taking it out on us.
4. We remind everyone that our experience taught us that people with a net worth below 30,000 dollars are usually much too stressed to use our service and behave appropriately.
5. We get 0 money from the government and 0 money from corporations. If you are close to homelessness, please call 211 Unted Way; they are getting tons of cash from both.
Thank you for removing your nasty negative review. We understand if you were having a bad day.
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