Elder Scrolls Online Reviews 44

Genuinely my favourite game, played since 2017. So much content and constant updates they deserve praise. Keep it up.

PvE is probably one of the greatest games on the market. PvP is literally retarded. I can watch 1 guys survive against 20 other players. People that have been playing forever can toast you because of CP, not skill. It is VERY heavily gear/level based PVP, partial build. I just can't get over the fact that 1 person can stay alive against 20 for ever. In what concept of a game should that ever be a thing? Literally so stupid. Worst PVP experience I've ever had. I've given this game many many years to try PvP and it's never gotten better.

Banned I did nothing wrong the game is the the worst banned by publisher not cool everyone log off the worst game ever no play elderscrolls online on Xbox cloud worst game ever

I loved this game for years, and it still has fantastic storylines and a gorgeous world. Zenimax even made some truly great improvements over time.

However, everything changed when Crown Crates (loot boxes) were introduced, and the experience started to go downhill. I don't mind microtransactions—I love cosmetic purchases—but Crown Crates are straight-up gambling, and it feels predatory.

Meanwhile, server stability got worse and worse. Maintenance times ballooned, but nothing actually improved. The European servers, in particular, are laggy and unreliable. It makes me wonder where all that Crown Crate money is even going, because it feels like it's definitely not improving gameplay quality.

I want to recommend ESO, but I just can't anymore. As great as the story and world are, it's impossible to enjoy them with all these issues. Please fix your servers and respect your loyal community!

Update: After a lot of hassle, ESO Support finally resolved all my issues. However, I had to escalate the matter multiple times and persistently push for a resolution. While I appreciate that they ultimately helped me, the process was far from smooth. It took too long, and I often received contradictory or unhelpful responses along the way.

Originally, I rated my experience 1 star because of how frustrating the process was, but since they did solve everything in the end, I am updating my rating accordingly. If their support team were more proactive and efficient from the start, this would have been a much better experience.

Amazing Game, Tedious Customer Support experience

I've been playing The Elder Scrolls Online since 2016, and I absolutely love the game. However, every single time I’ve had to contact customer support, it has been an incredibly frustrating experience.

ESO is an amazing game, but ZeniMax's customer support is one of the worst I’ve ever dealt with. If you run into technical issues, prepare for frustration, delays, and generic responses instead of actual problem-solving. They seriously need to improve this.

What would ESO be without glitches and lagging? Well it would be a game that actually worked but Zenimax do NOT care about a working game or the players for that matter. "Money talks and players walk" must be the way they look at it. It is more important to release all sorts of stupid content and money grabbing DLCs than taking care of the real problems and this is how it has been since the beginning

Worst game developers ever same shit for 5 years. Same shit customer service same shit toxic community. Won't be supporting Bethesda any more. I'd rather play with a hotdog in the backyard..Toxic game. Be careful what u say in your own language because if the American players can't understand it your classed as trolling.

Absolutely racist

Elder Scrolls Online has seen better days. In comparison to far better MMO's like FFXIV, Fallout76 and recently Thrones & Liberty, Zenimax really needs to step up their game. It's the same events all year round with the same rewards. The zone chats are full of toxicity and toxic players that just make the overall experience of a new person trying to level and enjoy the game difficult. It gets boring very quickly and over the years I have seen a great decline in players. Waiting in group queues gets longer and longer. Take your money elsewhere honestly.

On April 22 2024, I got permanently banned. I tried to appeal it but I lost the appeal. All Customer service did was come up with more and more excuses why to keep me banned. It's like they didn't read and understand my appeal. Then as of today the ticket is no longer visible on their website.

Eso customer support is full of a bunch of people who are doing very poorly at their jobs. Also they are very unhelpful.

Back in the day I used to love this game. But over time my love grew into resentment. Bugs that plagued us years ago still linger, despite being vocal about it. One of the worst is getting stuck in combat and not being able to mount or even quit the game.
Each new expansion/zone feels no different from the last. There's just nothing ground breaking. Look at other MMOs like WoW - they added the dragonriding mechanic, letting you take to the skies in a whole different way. ESO will never have anything like this, not while they are using the old Hero engine. Hell, I was walking along the coastline today and bumped into an invisible barrier. I hate this in games. With WoW, if you see it, you can go there. ESO has the opposite philosophy. Mountains and invisible walls are deliberately put in place to make you travel around the long way. It's just so frustrating.
Performance is abysmal. A few years ago I could run this game on Ultra High settings with everything turned up, but with each passing update I've needed to lower it. Right now I can barely play on the lowest settings, with everything turned off (shadows, grass, textures at their lowest, particles at their lowest). I was getting 24 fps in town.
Their support, I wouldn't even bother. You'll continue getting automatic responses until you ask to speak to a human, and even then they don't seem to understand your question to the point where you just close it with your query unanswered.
I can't in good faith recommend this game, even if I did enjoy myself at one time. It's just a front for their absurdly overpriced Crown store.
There seems to be no QA testing. A majority of the major bugs are discovered by the players. A particular set has been one shotting players in PvP. ZOS are aware of it and said they have a fix, but it will take 2 weeks before they will apply it. That's two weeks of players exploiting a broken set, but they didn't mind performing unexpected maintenance in the middle of the day to fix a bug that didn't even break gameplay.
I could go on for days regarding the shortcomings of ESO and its creators (ZOS), but I think you get the idea.

Game used to be great but these days it's just hot garbage. Grossly over monetized, with everything purposely designed to be as predatory and deceitful as possible. PVP has been a broken crap show for years and the devs have said numerous times for nearly 8 years that "they're working on it" with no tangible benefits or progress made. I used to love the game back in the day but now it's a complete waste of time.

In the year 2019 people were talking about the problem of waiting 1 min to 20 min to just log into the game.
In the year 2023 i have to wait 1 hour an 20 min to just log in. This ist horrible.

It is an amazing game, been playing on and off for years and there is always so much to do, i like that it can adapt to the free time i have, if i can only play some its fine and if i want to totally game it has alot more than i can handle too, great graphics, only but is the crate system....so faulty and so lucrative its sad...i wish it was more up to luck and not real world money, before they used to do more giveaways, miss that...

I was an active player for about 3 years, I recently quit the game due to real life issues. I logged into my elder scrolls online account on the website for the first time in about 6 months a couple weeks ago to make sure my membership was not still active, in which it specifically said I had no memberships active, but I have been charged £105 for a yearly subscription? I can’t afford to be losing £105 for something I didn’t know was still active, not on my own part. I am now being told by both ESO and PlayStation there’s no way I can be refunded? I was an active member of the community and loved the game while I did, it’s nice to know the people behind it don’t really care about loyalty and respect but more about the money they are taking in from their customer base. I am appalled.

The customer service is nice if you have the luck to get a dedicated person on the other end. I accidentally deleted a fully decked-out char, got him back in a matter of hours. On the other side, it seems impossible to fix a crown store order because the CS seems overworked and not at all bothered.

The game itself is plagued with farm bots and toxic guilds but ZOS doesn't seem to mind. It's a good game tho, I made a lot of friends and I really enjoy playing it.

Unacceptable customer service. Did not receive my in game store items in time.

The fact that they can copy paste a response asking you to have to wait 72 hours until they do something is completely ludicrous.

Meanwhile they ask you to check if your bank transaction went through as if you're the one at fault for their incompetent logistics.

Listen, I get it if a server goes down, or if there's a bug. But if there's one thing I cannot stand is someone making a clown out of me with my hard earned money.

"Sorry" does not substitute accountability, get your act together.

Toxic Community not critical. Hole game is a bug and it will not getting better. I hope Bethesda goes out of money...

Worst company ever! Game has kept me sane and also pushed me over the edge at the same time during the covid. Blue screens, prolonged maintenance periods during events, excuses and no offer to refund money or at least give big prizes for being inconvenienced over and over. This last maintenance was the last straw. 9 hrs so far and counting. All you want is our money and screw us when the damn game doesn't work!

Love the game shame about the LAGS, the BUGS and the constant BLUE SCREENING. every time the game gets an update u can GUARANTEE they've messed up parts of the game where it can be practically worthless playing. If I hadn't already invested my time and money in this game it would be relegated to the BIN.