Eleante Reviews 66

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

The make-up (moisturising liquid) from Eleante seems to fulfill the colour matching claim but that’s it. Despite saying it was made in Australia it comes from China. They lie with impunity. They initi... See more

Rated 5 out of 5 stars

Ordered from the US. Arrived within 6 days and without any extra unexpected payment at the border (price includes all duties and taxes). Ordered 2 loafers (brown and navy blue) which are both very hig... See more

Rated 3 out of 5 stars

The website stated that delivery to Europe would take 6–9 days, but my order hadn’t even shipped after four weeks. I initially tried contacting them through their website’s contact form after two week... See more

Rated 5 out of 5 stars

I've been wearing these shoes for a few months now, and they still look as good as new. The quality of the leather is outstanding, and they are incredibly comfortable. I have wide feet, and these shoe... See more


Contact info

3.5

Average

TrustScore 3.5 out of 5

66 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Ordered 2 times with Eleante

Ordered 2 times with Eleante, and i can tell you that I am very pleased with the quality pf the clothes, the fitting of the clothes, the prices are reasonable and the customer service is very friendly and helpful. Because of all these positive aspect I will be ordering more in the future.

August 19, 2024
Rated 1 out of 5 stars

Terrible

Terrible. I ordered a size 12 suede loafer from this company and the shoe they sent me, though labeled a size 12 IS NOT. It might be a 10.5 or 11. Apparently, they are using a different size chart than the rest of the world.

I requested an exchange, and after waiting 2 weeks for a reply, they emailed me back and told me that I would have to pay for shipping both ways (to China), and then they would be willing to send me a different shoe.

I wasn't expecting luxury quality or service, I just wanted a pair of suede loafers for an affordable price, but this is preposterous. It's ok to have weird size problems, but it's not ok to refuse an exchange or make it right.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

5 stars.

Amazing fit. Got mine today and ordered a few more items after trying out the clothes.
It's hard to find a decent shop for smart wear, but Eleante definitely has it covered.

August 3, 2024
Rated 1 out of 5 stars

Worst customer experience and I would…

Worst customer experience and I would call it a scam. No response on shipping delay, order cancellation, refund etc.. I received my money back from PayPal directly (opening up a scam case internally), but not by Eleante. Negative comments on platforms like Instagram at getting deleted instantly.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Exceeded My Expectations!

I was pleasantly surprised when I received my pants. The quality, fabric, construction,, and styling were exceptional. Although I have grown hesitant to trust new brands, I couldn't pass up the offer in this case, and I am glad I shopped with Eleante.

August 15, 2024
Rated 5 out of 5 stars

Great product and service

I have purchased several pairs of shoes now. Different colours and they fit fantastic. The white soles clean up well to.
Absolutely love them.
Highly recommend and an extremely fast efficient service.

August 9, 2024

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