ElecNation 

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Rated 5 out of 5 stars

I ordered a couple of masterseal IP66 sockets one of which arrived quickly the other was delayed by MK not having any available which I was surprised at but reassured when I called elecnation that it... See more

Rated 4 out of 5 stars

Nice, stylish bathroom light. Although shaver point is a bit tricky to insert plug into but resolved by leaving toothbrush charger in constantly and light string needs to be pulled a different angles... See more

Rated 5 out of 5 stars

Ordered two (BY201F & BY202F) Byron wireless door bell and they arrived soon and they were as described. Easy to add the other to be able to use as one. Interestingly a set of two was costing mor... See more

Rated 2 out of 5 stars

Buying process started efficiently but then stopped getting updates as to when to expect my delivery. Rang them to chase & was quietly reassured that the product should be in stock very soon & that I... See more

Company details

  1. Electronics Store

Information provided by various external sources

The nation's favourite for Electrical Supplies & Lighting.


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Rated 1 out of 5 stars

a week wait cost me customers

I waited over 5 weeks for an item I was told was in stock, after contacting elecvation I was told they did not have the item and would have to wait, this however caused some very bad publicity for me and has cost me the loss of some work now and probably in the future, I'll not be using Elecnation again.

April 10, 2013
Unprompted review
Rated 5 out of 5 stars

The price was right , the product was great, the service outstanding.

This was my first order with ElecNation. I ordered our new bathroom light purely on the price offered
I had a reply within minutes advising me that the light was out of stock, but giving me a date when it would be available.
Two more "e" mails kept me up to date on the estimated delivery date, and it arrived a day early.
Great service ! I have already told my friends about Elecnation.
PS. The light looks great !

March 26, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant service

The sales representative (unfortunately don't know his name) was absolutely brilliant, providing us with the quotes and specifications in the blink of an eye. Also possibility to pay invoice by redirection straight from the pdf file to the payment page with almost all the data already filled in is outstanding and very contemporary.
Will definitely use again.

March 22, 2013
Unprompted review
Rated 5 out of 5 stars

After Sales Service - Second to None!

The sales manager, Carl, deserves a medal! I had problems with my delivered order but Carl bent over backwards to rectify any issues in no time. I highly recommend this company and will trade with them in the future without any hesitation. Full marks!

March 22, 2013
Unprompted review
Rated 2 out of 5 stars

not impressed

placed order ,given delivery date & on that told it will be another 6 weeks. Cancelled order had to wait over a week for refund because of Pay Pal clearing . re ordered from another firm & delivered within four days.

March 22, 2013
Unprompted review
Rated 5 out of 5 stars

The best customer service ever

Firstly I ordered a variety of coloured switches and sockets. They were very proactive in contacting me to check that I had meant to order the different colours as they didn't all match. I confirmed that I had ordered what I required and was impressed with this level of checking of orders.
It then turned out that I had in fact ordered 2 of the wrong sockets. Even though they had confirmed my order they were very helpful in allowing me to return them for a refund. in the meantime, and as my order was urgent, they contacted the distributor and asked for the replacement order to be sent directly from the distributor to help me out.
Finally, after my electrician had been he advised that I actually needed a different sort of switch. After a quick email to ElecNation they sent the part to me in the post FOC.
For such a relatively small order I could not have asked for more customer friendly help and advice. 5 star all round, thank you. I would definitely recommend ElecNation to anyone without hesitation.

March 19, 2013
Unprompted review
Rated 5 out of 5 stars

Does What It States

Ordered a door bell. The one i wanted was discontinued. Elecnation sent me an email telling me what alternatives were on offer. Ordered an alternative on there advise.
Just what i wanted. Would use this company again.

February 16, 2013
Unprompted review
Rated 5 out of 5 stars

Just the job!

Mirror installed and looks great against the glass shower screens and chrome fittings.
I am very pleased and can certainly recommend ElecNation for supplying exactly what they described.

January 30, 2013
Unprompted review
Rated 5 out of 5 stars

What you want .When you want

Having ordered and paid online I was given detailed information on my order including delivery estimate. I was surprised to receive my order well ahead of the estimated date. My order was exactly what I ordered and was well packaged. A first class service.

January 25, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I dealt with a very friendly young chap named Andy. His product knowledge was outstanding! He offered me excellent customer service and was very helpful. My order was placed at lunchtime and arrived the very next day! I will definitely be dealing with ElecNation again.

January 25, 2013
Unprompted review
Rated 5 out of 5 stars

Thanks!

All good - price, delivery and product. Just as it should be!

January 4, 2013
Unprompted review

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