Electra Blinds Reviews 17

TrustScore 4.5 out of 5

4.5

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Company details

  1. Blinds Shop

Written by the company

At Electra we want to make buying blinds as easy and hassle-free as possible. Shop online now for Roller, XL Roller, Honeycomb & Roman battery-powered blinds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Electra Blinds Great Company

Ordered a cellular style Electra Blind in April 2022 - this arrived on time and a very good quality product. The Blind was shipped well protected in good quality packaging which ensured no damaged occured during shipping. You have to fit the blind yourself ie DIY which involves drilling walls or window recess however for most DIY enthusiasts this is quite a simple task and is clearlly illustrated on a video which is available to view on Electra Blinds website. I suppose you could pay someone to fit them for you if necessary. Overall Electra Blinds web site is clear and easy to use with excellent guidance on how to accurately measure - the product is very good quality and their telephone support staff are polite and very helpful. Would highly recommend this company based on my experience.

April 23, 2022
Unprompted review
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Reply from Electra Blinds

Thank you for your valued feedback. We're so glad to hear you were happy with your Electra experience, that your blinds were well packaged and that you found our website easy to use! We'll be sure to pass your comments along to our colleagues. Kind regards, Electra Blinds.

Rated 5 out of 5 stars

Amy is Gold star of customer service

Wow - spoke to a lady in customer service called Amy - she was incredible!! Everything you want from a customer service call. Super knowledgeable, efficient polite and friendly. She explained everything really well, and we'll be ordering our blinds tonight.
Only great experiences with this company so far.

November 30, 2020
Unprompted review
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Reply from Electra Blinds

Thank you so much for your kind feedback! Regards, Electra Blinds.

Rated 5 out of 5 stars

We 1st saw their advert on the tv.

We 1st saw their advert on the tv and got me to think, we have been looking for something to go across our 4 bi-fold doors, after looking at their website found lots of information regarding fitting etc, but found choosing a colour/fabric difficult. So i decide to ring them for some advice on color options, the lady i spoke to was very helpful and patient and suggested they sent a variation of fabrics which we received very quickly, after laying out all the swatches it felt like we was on x factor putting aside all the definite no's, after choosing the right swatch i went on the website to place the order, which for once found very simple right through to paying. The blinds arrived on time and were packed very well, the instructions were excellent and both blinds being 170cm long came with 4 fixing brackets each, with being fairly heavy decided to fix up into the steel lintel above the doors for extra safety. Once clipped in and following the instructions and having the blinds factory set with the handset worked brilliant, we use these blinds now on a night time and to block out sunlight into the room and onto the tv, which after 2yrs without is a great asset, with the blinds in a cassette when we open the doors fully will be clean and tidy. Thanks Electra blinds.

October 20, 2020
Unprompted review
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Reply from Electra Blinds

Thank you for your kind feedback! Regards, Electra Blinds

Rated 5 out of 5 stars

An excellent product

The company was very helpful in helping me with a query prior to purchase and the product arrived promptly and was correct in size and specification. It was easy for me , an 80 year old accountant, to install and it works superbly

February 7, 2020
Unprompted review
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Reply from Electra Blinds

Thank you for your kind feedback.

Best wishes,
The Electra Blinds Team

Rated 5 out of 5 stars

Nothing but praise

Great company and products. Nothing but praise from ordering the samples, placing the order, delivery and fitting.
All the five blinds in the order were clearly labelled and neatly packed.
The blinds themselves fitted just right and the remote control works a treat. All set up had been done in the factory just charge the batteries and away they went. Finally, a word of praise for the office staff - they actually know their products and can answer all your questions without being put through to endless people. Thoroughly recommend them as a company. Thank you all

February 4, 2020
Unprompted review
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Reply from Electra Blinds

Thank you for your kind feedback.

Best wishes,
The Electra Blinds Team

Rated 4 out of 5 stars

Good blinds

Good blinds. Service excellent. Unfortunately the blind fell from its mounting and the motor casing broke. They replaced it with out any trouble.
They loose a star because the mounting process is not that easy on blinds with out a cassette and you have to be accurate within a couple of cms in placing the brackets - hence why it fell down

February 3, 2020
Unprompted review
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Reply from Electra Blinds

Dear Mr Watts,

Thank you for your valued feedback. We're glad to hear your blinds are performing well and that you experienced excellent service from our team. We're sorry to hear you encountered some trouble after installing your blind.

As discussed your blind fell from its mounting as a result of loose fitting and the bottom fabric bar jamming from having been accidentally sent up too far. This caused the blind to flex in its fixings which caused it to drop out.

We're glad we could resolve this issue for you in a timely manner and hope your blinds bring you happiness for many years to come!

Kind regards,
Electra Customer Services

Rated 5 out of 5 stars

Extremely happy with our blinds

Extremely happy with our blinds. Excellent quality and service. We will be buying more.

January 27, 2020
Unprompted review
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Reply from Electra Blinds

Thank you for your kind feedback.

Best wishes,
The Electra Blinds Team

Rated 5 out of 5 stars

We had five blinds fitted about six…

We had five blinds fitted about six months ago.
They were fitted perfectly.
The staff were professional, knowledgeable And very helpful.
We love the blinds, we have them programmed to go down at dusk and automatically rise at sunrise.
Cannot say how pleased we are with the whole service and product

January 27, 2020
Unprompted review
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Reply from Electra Blinds

Thank you for your kind feedback.

Best wishes,
The Electra Blinds Team

Rated 5 out of 5 stars

Our electric blinds arrived quickly…

Our electric blinds arrived quickly -and they were all that we had hoped for!
Good quality blind fabric - and the housing assembly all well made. Easily installed too!

January 27, 2020
Unprompted review
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Reply from Electra Blinds

Thank you for your kind feedback.

Best wishes,
The Electra Blinds Team

Rated 5 out of 5 stars

good product

good product, delivery and back up excellent, not cheap, but very impressive

January 27, 2020
Unprompted review
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Reply from Electra Blinds

Thank you for your kind feedback.

Best wishes,
The Electra Blinds Team

Rated 5 out of 5 stars

Absolutely Brilliant

Absolutely brilliant in every way. Fantastic product and great, friendly customer service. We are so pleased with the product, it far exceeded our expectations and we would now only use electric blinds from this company.

January 27, 2020
Unprompted review
Electra Blinds logo

Reply from Electra Blinds

Thank you for your kind feedback.

Best wishes,
The Electra Blinds Team

Rated 5 out of 5 stars

Excellent product

Excellent product, easy to fit, works as explained on the website, the best blackout blind I've seen so far.

January 27, 2020
Unprompted review
Electra Blinds logo

Reply from Electra Blinds

Thank you for your kind feedback.

Best wishes,
The Electra Blinds Team

Rated 5 out of 5 stars

Wonderful blinds

Wonderful blinds. Perfect fit and easy to install

January 27, 2020
Unprompted review
Electra Blinds logo

Reply from Electra Blinds

Thank you for your kind feedback.

Best wishes,
The Electra Blinds Team

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