Electric Hut Reviews 

23
TrustScore 4.5 out of 5

4.4

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Company details

  1. Lighting Store
  2. Cell Phone Accessory Store
  3. Smart Shop

Written by the company

We believe that LED neon signs, phone accessories and gadgets can transform your home and office. We are based in South Wales, UK and we aim to become the UK's number one shopping site for things that light up, make your phones look good, and other great gadgets. We offer a wide range of products, including: -LED neon signs that will light up your life; -Phone accessories that will help you stand out from the crowd; -Gadgets that will help you make the most of your time We offer free shipping in mainland UK and personalised 24/7 customer support ensuring your shopping experience goes smoothly.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.4

All reviews

(23)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant Service

Ordered some charging connectors, got email to say my order would be late very apologetic and received order just 2 days later with a little gift to say sorry my order was late. Lovely gesture Thank You

June 20, 2023
Rated 1 out of 5 stars

They insisted I ordered the wrong item

They insisted I ordered the wrong item, advised if and when I return the item, not to use their return label and if I do I’ll be reported to e-bay, as I don’t want a criminal record, I repackaged the item and paid for the postage out of my own pocket £1.40 O! Dear whatever next, needless to say, I’ll not be trading with them in the future 😧
The company in question operate out of the Bolton area, BL45ER

April 4, 2023
Unprompted review
Electric Hut logo

Reply from Electric Hut

Hi Regan,

Sorry to hear of your bad experience but I believe you have mixed up our store with one that operates on ebay.

We do not sell on eBay but there is a different company with the same name that does, we are Electric Hut Llantrisant Ltd and have no affiliation with them.

Sorry to hear of your bad experience.

Kieron

*Edit*

Thank you for clarifying Regan, yes the ebay company operate out of Bolton. We are based and operate out of Llantrisant South Wales

Rated 5 out of 5 stars

Fantastic purchase

Fantastic purchase, so handy with the magnetic charging cable.
Excellent customer service.
Highly recommended.

June 24, 2022
Electric Hut logo

Reply from Electric Hut

Thank you for the great feedback! Glad you like the cable!

Thanks
Kieron

Rated 5 out of 5 stars

Easy to order

Easy to order, received promptly and works as expected, very pleased with product

June 24, 2022
Electric Hut logo

Reply from Electric Hut

Thank you for the great feedback! Glad you are happy with the order!

Thanks
Kieron

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