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electriQ Reviews 17,815

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 597 reviews, reviewers had a great experience with this company. Customers frequently praise the delivery service, highlighting its efficiency, speed, and the helpfulness of the delivery personnel. Many found the ordering process easy and appreciated the clear communication throughout, with updates on delivery times. The products are often described as effective and of good quality, with many people expressing satisfaction with their purchases. However, some customers experienced issues with delivery delays or incorrect deliveries, particularly when paying for specific delivery dates. A few people also noted that some products were louder than expected or had issues with accessories not matching universal standards. There were also occasional concerns about product longevity and discrepancies in product descriptions.

What people talk about most

Product

People report ambiguous experiences with product, with some finding them effective and of good quality, such... See more

Delivery service

Users describe positive interactions with delivery service, often praising fast delivery, good communication,... See more

Quality

Consumers find quality to be ambiguous, with many praising products as excellent, effective, and working... See more

Service

Customers had positive experiences with service, often praising the excellent communication, helpful staff,... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of the ordering process, whether... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great delivery. Good product (electriq 14000 btu portable ac), wasnt expecting it to be that loud. Maximumbfan output will be very disturbing. Great to leave in bedroom or living room to cool the plac... See more

Rated 4 out of 5 stars

The product itself is brilliant when we unpacked and test it. 7K BTU is excellent for small room. slim, quiet, 2 speed function. it served its purpose. The delivery service DPD used by Appliance Direc... See more

Rated 4 out of 5 stars

It's quieter than other aircon, but "sleep" mode isn't. Seems to cool a small room reasonably fast. We have hinged windows, so I've had to vent through the gap and draw curtains to stop heat coming ba... See more

Rated 4 out of 5 stars

Placing an order during a normal working day worked smoothly. Subsequent communications and delivery went well. However this the second time I initially tried to place an order over a weekend. The... See more


Company details

  1. Electronics Manufacturer

About electriQ

Written by the company

SMART, SIMPLE, SAVINGS.

At electriQ, we believe you shouldn't have to choose between cutting-edge technology and a fair price. We bring you high-quality appliances and electricals at a fraction of the cost of the 'big brands'.

How do we do it? We use the same world-class factories and premium components as the household names. We just don’t charge you extra for a fancy badge. So, why pay more?

AWARD WINNING VALUE

It’s not just us shouting about our gear. Our products consistently pick up awards for their top-tier quality and unbeatable value for money.

WORRY FREE WARRANTY

Every electriQ product comes with at least a 1-year warranty as standard. We’ve got your back. If something isn't right, our team is ready to help.

TOP NOTCH SERVICE

Need a hand setting up your new monitor or want to chat about your new air con unit? Give us a call. Our friendly team is always happy to help.

HOW TO SAY OUR NAME...

(eh-lek-treek)

noun: The destination for savvy shoppers to get premium electricals without the premium price tag.


Contact info

4.2

Great

TrustScore 4 out of 5

18K reviews

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Rated 1 out of 5 stars

The deliveries awful

The deliveries awful. Despite speaking with dpd. The driver was very reluctant bring the item to the 2nd floor. Despite being disabled, I had to go down to assist to bring the item or he was going to leave the item in foyer and not delivery the door.
Shocking considering I was limping .

May 30, 2026
Rated 5 out of 5 stars

These units are easy to fit

These units are easy to fit, and because of the type of gas in the unit, you don’t require a license to fit them, saving a fortune. It came on next day delivery. This my second unit, and with the weather as it is nowadays, it makes for a good a good nights sleep, being cool

May 30, 2026
Rated 5 out of 5 stars

Impressive item 5 star customer service at pick up

Customer service upon arrival to collect the item was brilliant. We were helped getting the product to our car too which was much appreciated and beyond expectations. The ac unit itself is very impressive and is already getting full use. So easy to set up and the room is chilled instantly. We don’t mind the noise but it may bother some… great purchase

May 30, 2026
Rated 5 out of 5 stars

Bought to replace an Amcor 800 which…

Bought to replace an Amcor 800 which had failed after 8 years. Only had the electriQ 1200 for 48 hrs but initial impressions are good. Set up was easy , still exploring the various modes but cooling power is excellent for a large bedroom. Have not needed the higher fan settings , which like all ACs can be noisy, but lower setting is more than adequate to chill room in minutes. I normally sleep with earplugs so that I can set the timer and then sleep. Without plugs you may struggle even in sleep mode. My room regularly hits 30+ degrees C during a heat wave and this has been a life saver, the Amcor which was less powerful would struggle at that temperature.
I did need to buy a longer hose as i needed to vent through a higher window , 3m rather than the supplied 2m but as long as you avoid any kinks in the hose this should not be a problem.
Delivery was excellent with regular updates. Overall, very pleased.

May 30, 2026
Rated 1 out of 5 stars

Machine not working from day 1

Machine not working from day 1. Runs at highest speed but never stops in any mode. 36dB is an untruth. Customer service ask for photos and put in writing that tech support would respond within 24 hours. After 60 hours I call again and now say forget repair refund. They set up DHL, Let’s see what happens next.

May 27, 2026
Rated 4 out of 5 stars

Machine arrived on time and as…

Machine arrived on time and as advertised. My only concerns are the length of the power cable and the noise level. It is not a very quiet machine when running and the power cable being only 1.5 m makes positioning a little tricky.

May 30, 2026
Rated 3 out of 5 stars

Delayed delivery

Ordered from this company as advertised as next day delivery and heat wave forecast, after paying we recieved an e mail that order was delayed and would be the day after now, just as the weather eased

May 30, 2026
Rated 4 out of 5 stars

I was disappointed that the delivery…

I was disappointed that the delivery was delayed by a day, especially in this heat. Everything was received in good order and then my struggle with the hose and its fittings that are designed for sash windows and wondering how to vent the hot air with the least opening through one of my non sash windows.

May 30, 2026

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