Electrolux UK Reviews 2

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.5

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great fixed priced repair £129 good value!

Back in 2017 I spent quite a lot on Electrolux appliances and they came with a 5 year guarantee from ikea.
I think people are missing a trick here.
Electrolux offer a one off call out fee of £129 to fix anything on their appliances and this includes everything including the parts and labour and it’s guaranteed for 6 months. I’ve used this few times over the years and it’s been great and they have repaired various things. My appliances get a lot of use and this keeps them functioning perfectly. Good job!

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered AEG kitchen appliances…

Ordered AEG kitchen appliances including Induction Hub, Dishwasher, Oven and Fridge/Freezer from brand AEG (Electrolux) and got them installed in December 2024. Unfortunately my new fridge sounds like a tractor. And despite this fridge is brand new and under warranty Electrolux Customer Service has failed to fix the fridge or exchange it. Absolutely ridiculous!! I am forced now to go to the Small Claims Court to get this solved despite having a valid warranty on this fridge. Have never experience more hassle with any other brand. I would recommend do not got near AEG or ELECTROLUX branded items - not even honoring their warranty...

February 25, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look