The people at the store was amazing. The delivery team was outstanding, The bad thing i can say is there is no instructions booklet, I scanned the code and only gave me information about my phone .Tha... See more
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Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
We offer several support and repair services to help you get the most out of your electronics.
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
418 Harding Industrial Dr, 37211, Nashville, United States
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Replied to 86% of negative reviews
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Easy to complete order, fast shipping, product arrives safe and as advertised
The computer was wonderful for my oldest Grandson and he loves it
I ordered a GE Ultra 2.0 Nugget Ice Maker because I live 2 hours from Nashville where it was in stock. Tracking showed it leaving there and going to nearby Lebanon. They shipped via Amazon/USPS and my tracking ended there. The real problem is the product says Team Lift on the box. Rural carriers aren't covered if they injure their back lifting it solo even though it was maybe 50lbs tops. So I was left a note to come pick it up at the Post Office. I went there and they couldn't find it, so I returned the following day and finally got it. Took 9 days total and tracking still has it in Lebanon, TN. I should have driven the 4 hours there and back instead of getting it shipped. Electronic Express should have known to use UPS or FedEx, not USPS for this item.
Until now I don’t receive my order. Status never change.
It should not take 10 days via USPS to get a microSD card! I still don't have the card.
Jeremy was such a great help! Came in to pick up a range oven, left with a dishwasher as well!

Reply from Electronic Express
I ordered a tv from them to have shipped to my house on the other side of the country. I expected it to be a delivery that required a signature, and as I've done in the past, I either sign the slip or have it help at a customer service center (not an access point) for me to pick up. For whatever reason, Electronic Express put extreme restrictions on the delivery (adult signature required) which means that I cannot leave a signature for it and I cannot pick it up anywhere. On top of that, UPS will only deliver during the day (between 11 and 4) so there is no physical possibility for me to receive the package. UPS said to call the ship (Electronic Express) to remove the restrictions so it can be help somewhere, called them, they won't. So basically I paid for a TV, that was shipped all the way across the country even though there was never a humanly possible way for it to ever be delivered. And Electronic Express made it very clear they won't do anything about it.
My order was processed and delivered to me way faster than I expected and they had the best deal for on the market

Reply from Electronic Express

Reply from Electronic Express
This was my first buying experience with Electronic Express. I live in New Hampshire and we purchased an 85 inch TCL TV for our son in Georgia so we were concerned about everything going smoothly and this extra large TV being delivered undamaged.
Electronic Express is an honest online retailer. We experienced a flawless transaction; excellent communications exceptional customer service, the shipping company did an outstanding job.
The 85 inch TCL TV was delivered undamaged and on time. The delivery crew was courteous and very helpful in getting this huge TV into the house.
Once unboxed and set in place the TV looks great and performs as advertised.
I highly recommend Electronics Express and will definitely use them again if the opportunity presents itself.

Reply from Electronic Express
The description of my purchase included an hdmi cord and a 12 month subscription of some sort. I didn't receive either and reached out to customer service. I never heard back.
The service from ordering to delivery were exceptional

Reply from Electronic Express

Reply from Electronic Express
Ordered in stock refrigerator. Days later no communication. Contacted customer service and was informed not in stock could pay more for stainless that was. No! Was told later that week it would be in. Two weeks later I contacted again and finally said in two to three days it would be in. Then didn’t haul off the one I paid to have hauled off and had to come back. Communication lacked extremely. Will never purchase online again ordered June 24th, wasn’t installed until July 10

Reply from Electronic Express
I called the store after searching online. Great product and customer service. Tech support is supposed to call me today to set at time to come to my business to help network setup.

Reply from Electronic Express
Very easy to navigate website to order, great prices and fast shipping!

Reply from Electronic Express
We ordered a new roomba and using the website was so easy. The order arrived when they said it would. Everything was simple and easy and their price was the best on line any where we could find.

Reply from Electronic Express

Reply from Electronic Express
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